urgent help please with Outlook
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Andrew Summers
Hi All, I need your urgent help please with Outlook. I am using windows 10 and Office 365. I don’t get it with JAWS or the built in reader in windows. I have set it as the default mail client. What can I do next? Outlook keeps coming up with the message below.
Microsoft Office Outlook Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client. OK
Microsoft Outlook Microsoft Outlook is not responding If you close the program, it will try to recover your information. Close the program Wait for the program to respond
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Gene
It sounds as though you are getting the first message because of the second. Outlook can't fulfil the messaging requirement because it freezes. I don't use Outlook but that is mhy guess. I don't know why it is freezing. Is there a specific reason why you want to use Outlook? There are other very good alternatives.
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To solve your Outlook problem may require the kind of help you might get from a Bleeping Computer forum. Logs may tell technically knowledgeable users why Outlook is crashing and they may be able to suggest solutions. As for something you might try, you might try uninstalling and reinstalling the program. You might try repairing it if there is a repair option. those with knowledge of the program may be able to discuss the matter further. Gene
-----Original Message-----
From: Andrew Summers via groups.io Sent: Tuesday, May 05, 2020 7:25 AM To: nvda@nvda.groups.io Cc: access-uk@... ; JAWS ; jaws-uk@... Subject: [nvda] urgent help please with Outlook Hi All, I need your urgent help please with Outlook. I am using windows 10 and Office 365. I don’t get it with JAWS or the built in reader in windows. I have set it as the default mail client. What can I do next? Outlook keeps coming up with the message below. Microsoft Office Outlook Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client. OK Microsoft Outlook Microsoft Outlook is not responding If you close the program, it will try to recover your information. Close the program Wait for the program to respond
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Chris Mullins
Hi Andrew If you look at Windows settings (Windows+I), Apps, Default Apps, does it show that Outlook is the default for email?
Cheers Chris
From: Andrew Summers via groups.io
Sent: 05 May 2020 13:25 To: nvda@nvda.groups.io Cc: access-uk@...; JAWS; jaws-uk@... Subject: [nvda] urgent help please with Outlook
Hi All, I need your urgent help please with Outlook. I am using windows 10 and Office 365. I don’t get it with JAWS or the built in reader in windows. I have set it as the default mail client. What can I do next? Outlook keeps coming up with the message below.
Microsoft Office Outlook Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client. OK
Microsoft Outlook Microsoft Outlook is not responding If you close the program, it will try to recover your information. Close the program Wait for the program to respond
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Tony Ballou
Hi gang,
First things first, I hope everyone is doing well and keeping
safe. This is going to be a fairly lengthy post, but I think it
will help.
Andrew: Is there only one version of office installed on your
machine. Sometimes this problem occurs if there are two
concurrent installations running with one being active and the
other though inactive is still installed. If this is the case,
try uninstalling both, then re-installing your default version.
If that doesn't solve things you may have to Change the
permissions on the registry key. I would suggest that if you
aren't comfortable with registry editing, make sure that you
have assistance with running this step in case something goes
wrong.
1. Open registry by typing regedit in run. 'F1291BD604B8604......'
I hope this helps.
Tony
On 5/5/2020 8:25 AM, Andrew Summers via
groups.io wrote:
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Andrew Summers
Yes.
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Chris Mullins
Sent: 05 May 2020 14:03 To: nvda@nvda.groups.io Subject: Re: [nvda] urgent help please with Outlook
Hi Andrew If you look at Windows settings (Windows+I), Apps, Default Apps, does it show that Outlook is the default for email?
Cheers Chris
From: Andrew Summers via groups.io
Hi All, I need your urgent help please with Outlook. I am using windows 10 and Office 365. I don’t get it with JAWS or the built in reader in windows. I have set it as the default mail client. What can I do next? Outlook keeps coming up with the message below.
Microsoft Office Outlook Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client. OK
Microsoft Outlook Microsoft Outlook is not responding If you close the program, it will try to recover your information. Close the program Wait for the program to respond
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