Date
1 - 20 of 20
updating to the latest snap, but still waiting for the update to finish
|
I think I have a very broken nvda update. I followed the directions. The update downloaded, however I still hear the beeps saying it's updating etc et etc. I tried to close out but no joy. Narrator is not telling me much either. Running nvda latest snap on windows 10 pro..
Take care all. |
|
|
|
Ok, I retarted my computer using the command prompt and all worked. I have no clue what happened, or why but I hoep what ever happened does not happen again. Any clue as to what went on? The update worked this time.
toggle quoted message
Show quoted text
Take care On Dec 6, 2017, at 9:55 PM, Sarah Alawami <marrie12@...> wrote: |
|
|
|
Michael Capelle <mcapelle@...>
just curious, why would you want to run a snap shot?
toggle quoted message
Show quoted text
i typically tell people to run the stable versions. -----Original Message-----
From: Sarah k Alawami Sent: Thursday, December 07, 2017 12:42 AM To: nvda@nvda.groups.io Subject: Re: [nvda] updating to the latest snap, but still waiting for the update to finish Ok, I retarted my computer using the command prompt and all worked. I have no clue what happened, or why but I hoep what ever happened does not happen again. Any clue as to what went on? The update worked this time. Take care On Dec 6, 2017, at 9:55 PM, Sarah Alawami <marrie12@...> wrote: |
|
|
|
Robert Mendoza
Hi, Michael
toggle quoted message
Show quoted text
Normally, the version of snapshot often times to be tested for quality if you curious how it works, but again it's up to you to test. Some here were eager to be tester to themselves to help our developers to improves the function wise. Otherwise, go with stable rather. Again, it is advisable to use snapshot to testing machine or have it save to flash drive. Robert Mendoza On 12/7/2017 2:44 PM, Michael Capelle wrote:
just curious, why would you want to run a snap shot? |
|
|
|
Gene
At times, snapshots have features not yet in the
release version. Also, some people run them as a form of beta testing,
which is an important reason they are made available.
There are snapshots in a different category that
incorporate code that hasn't been tested to any extent at all yet and that's
more like Alfa testing.
Gene ----- Original Message -----
From: Michael Capelle
Sent: Thursday, December 07, 2017 12:44 AM
Subject: Re: [nvda] updating to the latest snap, but still waiting
for the update to finish i typically tell people to run the stable versions. -----Original Message----- From: Sarah k Alawami Sent: Thursday, December 07, 2017 12:42 AM To: nvda@nvda.groups.io Subject: Re: [nvda] updating to the latest snap, but still waiting for the update to finish Ok, I retarted my computer using the command prompt and all worked. I have no clue what happened, or why but I hoep what ever happened does not happen again. Any clue as to what went on? The update worked this time. Take care > On Dec 6, 2017, at 9:55 PM, Sarah Alawami <marrie12@...> wrote: > > I think I have a very broken nvda update. I followed the directions. The > update downloaded, however I still hear the beeps saying it's updating > etc et etc. I tried to close out but no joy. Narrator is not telling me > much either. Running nvda latest snap on windows 10 pro.. > > Take care all. |
|
|
|
Brian's Mail list account
If you do an alt tab, often you find an error there about a file being stuck or something. Restart windows and if the installed copy actually still runs try it again.
toggle quoted message
Show quoted text
I think this can also sometimes be fixed by merely logging of as you and logging back in again. Its not the only program that does this from time to time, even on windows 7. I suspect but cannot prove that a recent update to Windows Defender/MSSe has made it moor pro active on looking at changed files in some circumstances. brian bglists@... Sent via blueyonder. Please address personal email to:- briang1@..., putting 'Brian Gaff' in the display name field. ----- Original Message -----
From: "Sarah k Alawami" <marrie12@...> To: <nvda@nvda.groups.io> Sent: Thursday, December 07, 2017 5:55 AM Subject: [nvda] updating to the latest snap, but still waiting for the update to finish I think I have a very broken nvda update. I followed the directions. The update downloaded, however I still hear the beeps saying it's updating etc et etc. I tried to close out but no joy. Narrator is not telling me much either. Running nvda latest snap on windows 10 pro.. Take care all. |
|
|
|
Brian's Mail list account
I tend to have snaps as portables, but at present am running the master branch as installed.
toggle quoted message
Show quoted text
I find that if I get an error or lock up on a snap I often here the error sound, whereas the release version just stops working. This allows me to look at the log and see what is going on and raise an issue. If nobody did this a lot of bugs would get missed. You are right in that if you are using it to do important work you would not do this. Brian bglists@... Sent via blueyonder. Please address personal email to:- briang1@..., putting 'Brian Gaff' in the display name field. ----- Original Message -----
From: "Michael Capelle" <mcapelle@...> To: <nvda@nvda.groups.io> Sent: Thursday, December 07, 2017 6:44 AM Subject: Re: [nvda] updating to the latest snap, but still waiting for the update to finish just curious, why would you want to run a snap shot? |
|
|
|
Chris Mullins
Hi
toggle quoted message
Show quoted text
I had this with the 2017.4 release and it turned out to be a UAC window in the background waiting for permission to allow the install. Cheers Chris -----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Sarah k Alawami Sent: 7 December 2017 05:56 To: nvda@nvda.groups.io Subject: [nvda] updating to the latest snap, but still waiting for the update to finish I think I have a very broken nvda update. I followed the directions. The update downloaded, however I still hear the beeps saying it's updating etc et etc. I tried to close out but no joy. Narrator is not telling me much either. Running nvda latest snap on windows 10 pro.. Take care all. |
|
|
|
Brian's Mail list account
Well I just updated to the latest master and it failed to restart. the error screen one could not read said it could not write to the log file and it thus stayed shut down. A manual start started it. I did look at the old log and noted that it was still dealing with attempting to delete old bits of files when it was asked to shut down, watchdog stopped then it all stopped with only the old error of multiple whatever they are then silence. I suspect as I said in the original ticket for this. its so busy processing locked files that when it comes to rename nvda.log to nvda.old.log it fails and hence does not create it and just gives up writing a log in the program files called nvda.exe.log which is the lack of ability to write to the log that it should have started as a new log but in fact is still locked in a queue waiting for windows to catch up and rename the old one!
toggle quoted message
Show quoted text
Clear as mud? Well the good news is an easc and a restart of nvda is all it needes. Windowa 7 in this case. Brian bglists@... Sent via blueyonder. Please address personal email to:- briang1@..., putting 'Brian Gaff' in the display name field. ----- Original Message -----
From: "Chris Mullins" <cjmullins29@...> To: <nvda@nvda.groups.io> Sent: Thursday, December 07, 2017 11:59 AM Subject: Re: [nvda] updating to the latest snap, but still waiting for the update to finish Hi |
|
|
|
I want the bleading edge code. I want to test I want to brake things. This is sometimes my job so this comes naturally.
toggle quoted message
Show quoted text
On Dec 6, 2017, at 10:44 PM, Michael Capelle <mcapelle@...> wrote: |
|
|
|
I have UAC turned off completely , have since the windows 7 days. so that was not the case. When I restarted it helped. dunno what happened there but there yah go.
toggle quoted message
Show quoted text
On Dec 7, 2017, at 3:59 AM, Chris Mullins <cjmullins29@...> wrote: |
|
|
|
Lenron
I like to run the next build snap shots or the master builds.
toggle quoted message
Show quoted text
On 12/7/17, Sarah k Alawami <marrie12@...> wrote:
I have UAC turned off completely , have since the windows 7 days. so that --
Lenron Brown Cell: 985-271-2832 Skype: ron.brown762 |
|
|
|
Quentin Christensen
We've seen a couple of issues with updating - both the never completing update like this, and also random errors after updating NVDA and before restarting the PC. In both cases, try restarting to fix it, but also in both cases, if you have a log which has captured anything useful about it, feel free to send it through to me. While getting people to reboot is a relatively easy fix, it would still be nice to get to the bottom of it and work out why it's happening for some users. On Fri, Dec 8, 2017 at 6:41 AM, Lenron <lenron93@...> wrote: I like to run the next build snap shots or the master builds. --
Quentin Christensen Training and Support Manager Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/ Facebook: http://www.facebook.com/NVAccess Twitter: @NVAccess |
|
|
|
Brian's Mail list account
I've always been used to this as well. I used to be in QA.
toggle quoted message
Show quoted text
Brian bglists@... Sent via blueyonder. Please address personal email to:- briang1@..., putting 'Brian Gaff' in the display name field. ----- Original Message -----
From: "Sarah k Alawami" <marrie12@...> To: <nvda@nvda.groups.io> Sent: Thursday, December 07, 2017 7:16 PM Subject: Re: [nvda] updating to the latest snap, but still waiting for the update to finish I want the bleading edge code. I want to test I want to brake things. This is sometimes my job so this comes naturally. On Dec 6, 2017, at 10:44 PM, Michael Capelle <mcapelle@...> wrote: |
|
|
|
Brian's Mail list account
I run Master as my everyday, and next as portable. The best plan is always have a known good config in a portable version somewhere so you can in effect copy over any problem version that may pop out.
toggle quoted message
Show quoted text
Brian bglists@... Sent via blueyonder. Please address personal email to:- briang1@..., putting 'Brian Gaff' in the display name field. ----- Original Message -----
From: "Lenron" <lenron93@...> To: <nvda@nvda.groups.io> Sent: Thursday, December 07, 2017 7:41 PM Subject: Re: [nvda] updating to the latest snap, but still waiting for the update to finish I like to run the next build snap shots or the master builds. |
|
|
|
Brian's Mail list account
I personally feel that sometimes windows gets bogged down unlocking and deleting files and some just never happen.
toggle quoted message
Show quoted text
Brian bglists@... Sent via blueyonder. Please address personal email to:- briang1@..., putting 'Brian Gaff' in the display name field. ----- Original Message -----
From: "Quentin Christensen" <quentin@...> To: <nvda@nvda.groups.io> Sent: Friday, December 08, 2017 2:25 AM Subject: Re: [nvda] updating to the latest snap, but still waiting for the update to finish We've seen a couple of issues with updating - both the never completing |
|
|
|
Lino Morales <linomorales001@...>
Hi. Restart your PC then try and to restart the update. I had this problem when NVDA 2017 RC3 came out.
toggle quoted message
Show quoted text
On 12/7/2017 12:55 AM, Sarah k Alawami wrote:
I think I have a very broken nvda update. I followed the directions. The update downloaded, however I still hear the beeps saying it's updating etc et etc. I tried to close out but no joy. Narrator is not telling me much either. Running nvda latest snap on windows 10 pro.. |
|
|
|
Brian's Mail list account
Often if you enable narrator, then do a few alt tabs, you will find an error message behind the stalled update screen.
toggle quoted message
Show quoted text
Make a note, mentally what this says, probably something like cannot write to or delete or rename a file at a guess.. Try to close it either with its button or esc and if you have been successful, attempt to run your back up portable version of nvda. If that works after a short pause then you can try to start the installed copy. It will probably fail with an error, but you can of course revert back to the back up one! Now manually download the update from the web site and install it over the one that was installed. This normally then works I find. For the record when these things fail seems to be when for a reason as yet not known, Windows sits and takes an age to do something and things kind of time out and you get an error but that blocks up the rest of the work pending in the install. As the person says, if you can its probably then a good idea to reboot windows as this should clear any debris left behind marked for deletion. Something changed in both windows 7 and 10 about a month or so back that made this occasional issue more common. and no I have no idea what it is either unless its anti virus checking the changing files in the background. Brian bglists@... Sent via blueyonder. Please address personal email to:- briang1@..., putting 'Brian Gaff' in the display name field. ----- Original Message -----
From: "Lino Morales" <linomorales001@...> To: <nvda@nvda.groups.io> Sent: Friday, December 08, 2017 7:57 PM Subject: Re: [nvda] updating to the latest snap, but still waiting for the update to finish Hi. Restart your PC then try and to restart the update. I had this problem when NVDA 2017 RC3 came out. |
|
|
|
When I did that there was nothing there. All that was there was my desktop and narrator. Nothing in my notifications center either. It was odd.
toggle quoted message
Show quoted text
It worked after a reboot so dunno what happened there, oh well. Take care On Dec 8, 2017, at 1:32 PM, Brian's Mail list account via Groups.Io <bglists@...> wrote: |
|
|
|
Brian's Mail list account
Yes this is the thing. It seems as if the system gets buffered up to its nostrils in files to delete rename or whatever and it simply refuses to do them unless you reboot windows. It affects windows 7 as well but its something quite recent and only happens at odd times.
toggle quoted message
Show quoted text
My suspicion is a recent windows update. as 7 and 10 are actually very similar internally I'd bet that a caching is going on to try to speed things up but its not clearing and basically getting stuck. Obviously if you like I watch what is going on in the log of the temp version when you do an update Windows has a lot to do to delete, rename and move stuff as well as copying. If you happen to already have a few things pending I think it pushes it over the edge. Brian bglists@... Sent via blueyonder. Please address personal email to:- briang1@..., putting 'Brian Gaff' in the display name field. ----- Original Message -----
From: "Sarah k Alawami" <marrie12@...> To: <nvda@nvda.groups.io> Sent: Saturday, December 09, 2017 5:53 PM Subject: Re: [nvda] updating to the latest snap, but still waiting for the update to finish When I did that there was nothing there. All that was there was my desktop and narrator. Nothing in my notifications center either. It was odd. It worked after a reboot so dunno what happened there, oh well. Take care On Dec 8, 2017, at 1:32 PM, Brian's Mail list account via Groups.Io <bglists@...> wrote: |
|
|