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NVDA stalling/crashing
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Justin Harford
Hello everyone I am dealing with a difficult situation. I just installed to the latest version of NVDA. This was an update from a much earlier version, as I delayed updating since there was not a compatible version of the dictation bridge at the time. my vocalizer plug-in stopped working. I went to the tiflotechnia website to download the latest version of the plug-in, which after I installed it, said it was not compatible. I then completely removed the vocalizer plugging along with the synthesizers. When I was trying to use the screen reader with e speak, it randomly would crash. I would go into fire fox, type in a search, the results would load and I would start trying to navigate through the headings and we get no response. I would press alt tab, and no response. I then uninstalled the screen reader bygoing into the settings, under applications, and clicking uninstall. I assume that activates the same uninstall file in the program files folder. At this point I was using narrator. I restarted the computer, And ran the installer again. When the installation was complete, I was having the same issues. I am not past this point now. Whenever I try to run NVDA, It quickly goes silent after a simple task like bringing up the run dialogue and attempting to type something in. The speech becomes unresponsive, though I can still tab around the applications and open the start menu. Can somebody help? Justin Harford (he/him/his) program Coordinator (NCDE)
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Quentin Christensen
Do you have any other add-ons installed? Note that when you uninstalled / reinstalled NVDA it doesn't delete the %appdata%\nvda folder, so any add-ons etc you had previously would still be there (and any problems caused by them).. If you press NVDA+Q then down arrow to "restart with add-ons disabled" it should ignore any add-ons when it restarts. Quentin.
On Thu, Aug 27, 2020 at 11:54 AM Justin Harford <jharford@...> wrote:
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Quentin Christensen Training and Support Manager Training: https://www.nvaccess.org/shop/ Certification: https://certification.nvaccess.org/ User group: https://nvda.groups.io/g/nvda Facebook: http://www.facebook.com/NVAccess Twitter: @NVAccess
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Rui Fontes
Hello!
Regarding Vocalizer Expressive, you will get a private message...
Regarding the other problems, you can send us a NVDA log file.
Best regards,
Customer support Tiflotecnia, Lda.
Às 02:54 de 27/08/2020, Justin Harford
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