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NVDA not able to install completely and gives error

Mohd. Ahtesham Shaikh #76944 Dear all, Hope all are fine. I am facing an issue with NVDA. Suddenly NVDA stopped working and I tried installing it again. After installation I am hearing jaws say NVDA is not responding and there is a blank dialogue box appearing at the center of the screen. I tried re-installing several times after completely uninstalling but does not work. Is there any solution to this problem. I am using Windows 10 on 64 bit I3 laptop. Thanks, Ahtesham -- Mohd. Ahtesham From India Using Windows 8.1 at home and windows 10 pro in office
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hurrikennyandopo ... #76947 Hi Ahtesham When you said you completely uninstalled nvda from your computer was that just from the area in the control pannel called program and features? where it was uninstalled. If this is the case you might have to do the following when NVDA has been uninstalled from there. Press the windows key + letter R then in the run dialogue box type the following %appdata% then press the enter key. You will be given a list of folders locate the one for NVDA and delete it. Then close that screen with the alt + f4 key. Then go back and reinstall NVDA to your computer to be safe some times grab a fresh copy of nvda from NVACCESS then reinstall it to your computer. Hopefully that fixes your problem. You might need another screen reader to do this which I think you mentioned jaws but any one should do. Gene nz toggle quoted message Show quoted text On 3/09/2020 10:07 pm, Mohd. Ahtesham Shaikh wrote: Dear all, Hope all are fine. I am facing an issue with NVDA. Suddenly NVDA stopped working and I tried installing it again. After installation I am hearing jaws say NVDA is not responding and there is a blank dialogue box appearing at the center of the screen. I tried re-installing several times after completely uninstalling but does not work. Is there any solution to this problem. I am using Windows 10 on 64 bit I3 laptop. Thanks, Ahtesham
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Jim Pipczak #76948 Hi, Press Windows r to bring up the run dialogue box and then type tskill nvda and press the enter key. This will kill the NVDA process. Then reinstall NVDA. Thanks, Jim toggle quoted message Show quoted text -----Original Message----- From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Mohd. Ahtesham Shaikh Sent: Thursday, 3 September 2020 8:07 PM To: nvda@nvda.groups.io Subject: [nvda] NVDA not able to install completely and gives error Dear all, Hope all are fine. I am facing an issue with NVDA. Suddenly NVDA stopped working and I tried installing it again. After installation I am hearing jaws say NVDA is not responding and there is a blank dialogue box appearing at the center of the screen. I tried re-installing several times after completely uninstalling but does not work. Is there any solution to this problem. I am using Windows 10 on 64 bit I3 laptop. Thanks, Ahtesham -- Mohd. Ahtesham From India Using Windows 8.1 at home and windows 10 pro in office Jim Pipczak Access Technology Service Development Lead Client Services Vision Australia 14 & 17 Barrett Street Kensington VIC 3031 M: +614 3375 7598 T: +613 8378 1243 (I: 344243) E: Jim.Pipczak@... www.visionaustralia.org Vision Australia is committed to supporting the blind and low vision community through COVID-19. Find out about our response and free support resources online at www.visionaustralia.org/COVID19. [Vision Australia. Blindness. Low Vision. Opportunity. - logo] [Vision Australia. Winner of the Australian HR Award for Best Workplace Diversity and Inclusion Program. - logo] Vision Australia acknowledges Aboriginal and Torres Strait Islander people as the traditional custodians of the land on which we operate. We have an inclusive culture and value diversity and all abilities.
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Arlene #76950 Hi, will that do it to any other program you might want rid of? I have a friend who has trouble getting rid of a program. She’s sighted. Sent from Mail for Windows 10 toggle quoted message Show quoted text From: Jim Pipczak Sent: September 3, 2020 5:37 PM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA not able to install completely and gives error Hi, Press Windows r to bring up the run dialogue box and then type tskill nvda and press the enter key. This will kill the NVDA process. Then reinstall NVDA. Thanks, Jim -----Original Message----- From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Mohd. Ahtesham Shaikh Sent: Thursday, 3 September 2020 8:07 PM To: nvda@nvda.groups.io Subject: [nvda] NVDA not able to install completely and gives error Dear all, Hope all are fine. I am facing an issue with NVDA. Suddenly NVDA stopped working and I tried installing it again. After installation I am hearing jaws say NVDA is not responding and there is a blank dialogue box appearing at the center of the screen. I tried re-installing several times after completely uninstalling but does not work. Is there any solution to this problem. I am using Windows 10 on 64 bit I3 laptop. Thanks, Ahtesham -- Mohd. Ahtesham From India Using Windows 8.1 at home and windows 10 pro in office Jim Pipczak Access Technology Service Development Lead Client Services Vision Australia 14 & 17 Barrett Street Kensington VIC 3031 M: +614 3375 7598 T: +613 8378 1243 (I: 344243) E: Jim.Pipczak@... www.visionaustralia.org Vision Australia is committed to supporting the blind and low vision community through COVID-19. Find out about our response and free support resources online at www.visionaustralia.org/COVID19. [Vision Australia. Blindness. Low Vision. Opportunity. - logo] [Vision Australia. Winner of the Australian HR Award for Best Workplace Diversity and Inclusion Program. - logo] Vision Australia acknowledges Aboriginal and Torres Strait Islander people as the traditional custodians of the land on which we operate. We have an inclusive culture and value diversity and all abilities.
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Hettie <woehler.hettie@...> #76955 Hi Gen Thanks for this information as I can use it now too when removing a program. Hettie toggle quoted message Show quoted text On 2020/09/03 11:28 pm, hurrikennyandopo ... wrote: Hi Ahtesham When you said you completely uninstalled nvda from your computer was that just from the area in the control pannel called program and features? where it was uninstalled. If this is the case you might have to do the following when NVDA has been uninstalled from there. Press the windows key + letter R then in the run dialogue box type the following %appdata% then press the enter key. You will be given a list of folders locate the one for NVDA and delete it. Then close that screen with the alt + f4 key. Then go back and reinstall NVDA to your computer to be safe some times grab a fresh copy of nvda from NVACCESS then reinstall it to your computer. Hopefully that fixes your problem. You might need another screen reader to do this which I think you mentioned jaws but any one should do. Gene nz On 3/09/2020 10:07 pm, Mohd. Ahtesham Shaikh wrote: Dear all, Hope all are fine. I am facing an issue with NVDA. Suddenly NVDA stopped working and I tried installing it again. After installation I am hearing jaws say NVDA is not responding and there is a blank dialogue box appearing at the center of the screen. I tried re-installing several times after completely uninstalling but does not work. Is there any solution to this problem. I am using Windows 10 on 64 bit I3 laptop. Thanks, Ahtesham -- This email has been checked for viruses by AVG. https://www.avg.com
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David Griffith #76956 I believe the command is to kill a running process – not uninstall the program. What is the problematic install? Is Add Remove not working? Sometimes programs include their own uninstall code in the program folder it has installed into. Some anti virus programs require special utilities. David G. Sent from Mail for Windows 10 toggle quoted message Show quoted text From: Arlene Sent: 04 September 2020 04:35 To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA not able to install completely and gives error Hi, will that do it to any other program you might want rid of? I have a friend who has trouble getting rid of a program. She’s sighted. Sent from Mail for Windows 10 From: Jim Pipczak Sent: September 3, 2020 5:37 PM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA not able to install completely and gives error Hi, Press Windows r to bring up the run dialogue box and then type tskill nvda and press the enter key. This will kill the NVDA process. Then reinstall NVDA. Thanks, Jim -----Original Message----- From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Mohd. Ahtesham Shaikh Sent: Thursday, 3 September 2020 8:07 PM To: nvda@nvda.groups.io Subject: [nvda] NVDA not able to install completely and gives error Dear all, Hope all are fine. I am facing an issue with NVDA. Suddenly NVDA stopped working and I tried installing it again. After installation I am hearing jaws say NVDA is not responding and there is a blank dialogue box appearing at the center of the screen. I tried re-installing several times after completely uninstalling but does not work. Is there any solution to this problem. I am using Windows 10 on 64 bit I3 laptop. Thanks, Ahtesham -- Mohd. Ahtesham From India Using Windows 8.1 at home and windows 10 pro in office Jim Pipczak Access Technology Service Development Lead Client Services Vision Australia 14 & 17 Barrett Street Kensington VIC 3031 M: +614 3375 7598 T: +613 8378 1243 (I: 344243) E: Jim.Pipczak@... www.visionaustralia.org Vision Australia is committed to supporting the blind and low vision community through COVID-19. Find out about our response and free support resources online at www.visionaustralia.org/COVID19. [Vision Australia. Blindness. Low Vision. Opportunity. - logo] [Vision Australia. Winner of the Australian HR Award for Best Workplace Diversity and Inclusion Program. - logo] Vision Australia acknowledges Aboriginal and Torres Strait Islander people as the traditional custodians of the land on which we operate. We have an inclusive culture and value diversity and all abilities.
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Arlene #76957 I’m not sure. She did tell me she got rid of it. Sent from Mail for Windows 10 toggle quoted message Show quoted text From: David Griffith Sent: September 4, 2020 8:38 AM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA not able to install completely and gives error I believe the command is to kill a running process – not uninstall the program. What is the problematic install? Is Add Remove not working? Sometimes programs include their own uninstall code in the program folder it has installed into. Some anti virus programs require special utilities. David G. Sent from Mail for Windows 10 From: Arlene Sent: 04 September 2020 04:35 To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA not able to install completely and gives error Hi, will that do it to any other program you might want rid of? I have a friend who has trouble getting rid of a program. She’s sighted. Sent from Mail for Windows 10 From: Jim Pipczak Sent: September 3, 2020 5:37 PM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA not able to install completely and gives error Hi, Press Windows r to bring up the run dialogue box and then type tskill nvda and press the enter key. This will kill the NVDA process. Then reinstall NVDA. Thanks, Jim -----Original Message----- From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Mohd. Ahtesham Shaikh Sent: Thursday, 3 September 2020 8:07 PM To: nvda@nvda.groups.io Subject: [nvda] NVDA not able to install completely and gives error Dear all, Hope all are fine. I am facing an issue with NVDA. Suddenly NVDA stopped working and I tried installing it again. After installation I am hearing jaws say NVDA is not responding and there is a blank dialogue box appearing at the center of the screen. I tried re-installing several times after completely uninstalling but does not work. Is there any solution to this problem. I am using Windows 10 on 64 bit I3 laptop. Thanks, Ahtesham -- Mohd. Ahtesham From India Using Windows 8.1 at home and windows 10 pro in office Jim Pipczak Access Technology Service Development Lead Client Services Vision Australia 14 & 17 Barrett Street Kensington VIC 3031 M: +614 3375 7598 T: +613 8378 1243 (I: 344243) E: Jim.Pipczak@... www.visionaustralia.org Vision Australia is committed to supporting the blind and low vision community through COVID-19. Find out about our response and free support resources online at www.visionaustralia.org/COVID19. [Vision Australia. Blindness. Low Vision. Opportunity. - logo] [Vision Australia. Winner of the Australian HR Award for Best Workplace Diversity and Inclusion Program. - logo] Vision Australia acknowledges Aboriginal and Torres Strait Islander people as the traditional custodians of the land on which we operate. We have an inclusive culture and value diversity and all abilities.
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Jim Pipczak #77048 Yes. Jim toggle quoted message Show quoted text From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Arlene Sent: Friday, 4 September 2020 1:36 PM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA not able to install completely and gives error Hi, will that do it to any other program you might want rid of? I have a friend who has trouble getting rid of a program. She’s sighted. Sent from Mail for Windows 10 From: Jim Pipczak Sent: September 3, 2020 5:37 PM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA not able to install completely and gives error Hi, Press Windows r to bring up the run dialogue box and then type tskill nvda and press the enter key. This will kill the NVDA process. Then reinstall NVDA. Thanks, Jim -----Original Message----- From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Mohd. Ahtesham Shaikh Sent: Thursday, 3 September 2020 8:07 PM To: nvda@nvda.groups.io Subject: [nvda] NVDA not able to install completely and gives error Dear all, Hope all are fine. I am facing an issue with NVDA. Suddenly NVDA stopped working and I tried installing it again. After installation I am hearing jaws say NVDA is not responding and there is a blank dialogue box appearing at the center of the screen. I tried re-installing several times after completely uninstalling but does not work. Is there any solution to this problem. I am using Windows 10 on 64 bit I3 laptop. Thanks, Ahtesham -- Mohd. Ahtesham From India Using Windows 8.1 at home and windows 10 pro in office Jim Pipczak Access Technology Service Development Lead Client Services Vision Australia 14 & 17 Barrett Street Kensington VIC 3031 M: +614 3375 7598 T: +613 8378 1243 (I: 344243) E: Jim.Pipczak@... www.visionaustralia.org Vision Australia is committed to supporting the blind and low vision community through COVID-19. Find out about our response and free support resources online at www.visionaustralia.org/COVID19. [Vision Australia. Blindness. Low Vision. Opportunity. - logo] [Vision Australia. Winner of the Australian HR Award for Best Workplace Diversity and Inclusion Program. - logo] Vision Australia acknowledges Aboriginal and Torres Strait Islander people as the traditional custodians of the land on which we operate. We have an inclusive culture and value diversity and all abilities.
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