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  2. problems using NVDA with my new laptop

problems using NVDA with my new laptop

Betsy Grenevitch
 

I received a new laptop and my daughter thought she had exported everything properly but a lot of the NVDA commands are not working such as going to the top of a list of emails, going to the top of a file etc. I am using Windows 10 and the NVDA is set to desktop layout.


I would definitely appreciate if someone could help me figure out what is going on.


It is an Asus laptop.


Thanks.


--
Betsy Grenevitch 678-862-3876
David Goldfield
 

Betsy,
First, it's not clear what settings your daughter may have exported or transferred to your new laptop. If this has not already been done it might be best to download and install a fresh copy of NVDA from the NV Access Web site. If this has not already been done try doing that and see if your hotkeys work as they should.


David Goldfield,
Blindness Assistive Technology Specialist
WWW.DavidGoldfield.org

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Betsy Grenevitch
Sent: Tuesday, December 29, 2020 5:03 PM
To: nvda@nvda.groups.io
Subject: [nvda] problems using NVDA with my new laptop

I received a new laptop and my daughter thought she had exported everything properly but a lot of the NVDA commands are not working such as going to the top of a list of emails, going to the top of a file etc.
I am using Windows 10 and the NVDA is set to desktop layout.


I would definitely appreciate if someone could help me figure out what is going on.


It is an Asus laptop.


Thanks.


--
Betsy Grenevitch 678-862-3876
Brian Vogel
 

The fact that this is occurring on a laptop also leads me to suspect that it, like so many, has the function keys set by default to be media and other system settings (e.g. volume and screen brightness) control keys.

They would have to be set back to "regular function key mode" if that's the case and how that's done varies by make and model of laptop.

I'm also curious what commands, specifically (and by keystroke sequence), are not working?  That can help to point to both the root problem and its solution.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

[Regarding the Supreme Court refusing to hear the case brought by Texas to overturn the votes certified by 4 states:]  Pleased with the SCOTUS ruling, but also immediately slightly terrified of where this crazy train goes next.  We should know by now there’s a bottomless supply of crazy.

        ~ Brendan Buck, former adviser to Speakers of the House Paul Ryan and John Boehner 

 
Betsy Grenevitch
 

I am trying to use the numpad commands for such things as going to the top of a file or an email. I have tried to use shift plus numpad 7. It does not work. Yes, the number are not on.


 

On 12/29/2020 5:18 PM, Brian Vogel wrote:
The fact that this is occurring on a laptop also leads me to suspect that it, like so many, has the function keys set by default to be media and other system settings (e.g. volume and screen brightness) control keys.

They would have to be set back to "regular function key mode" if that's the case and how that's done varies by make and model of laptop.

I'm also curious what commands, specifically (and by keystroke sequence), are not working?  That can help to point to both the root problem and its solution.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

[Regarding the Supreme Court refusing to hear the case brought by Texas to overturn the votes certified by 4 states:]  Pleased with the SCOTUS ruling, but also immediately slightly terrified of where this crazy train goes next.  We should know by now there’s a bottomless supply of crazy.

        ~ Brendan Buck, former adviser to Speakers of the House Paul Ryan and John Boehner 

 

--
Betsy Grenevitch 678-862-3876
Brian Vogel
 

Betsy,

          As I just said to someone else on the JAWS list who's having laptop issues:  what is the make and model number?

          That's a piece of information that's really pivotal in many cases.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

[Regarding the Supreme Court refusing to hear the case brought by Texas to overturn the votes certified by 4 states:]  Pleased with the SCOTUS ruling, but also immediately slightly terrified of where this crazy train goes next.  We should know by now there’s a bottomless supply of crazy.

        ~ Brendan Buck, former adviser to Speakers of the House Paul Ryan and John Boehner 

 
Nevzat Adil
 

Since you are using a laptop NVDA should be on laptop keyboard layout.

On 12/29/20, Betsy Grenevitch <blindangel61@gmail.com> wrote:
I am trying to use the numpad commands for such things as going to the
top of a file or an email. I have tried to use shift plus numpad 7. It
does not work. Yes, the number are not on.



On 12/29/2020 5:18 PM, Brian Vogel wrote:
The fact that this is occurring on a laptop also leads me to suspect
that it, like so many, has the function keys set by default to be
media and other system settings (e.g. volume and screen brightness)
control keys.

They would have to be set back to "regular function key mode" if
that's the case and how that's done varies by make and model of laptop.

I'm also curious what commands, specifically (and by keystroke
sequence), are not working?  That can help to point to both the root
problem and its solution.
--

Brian -Windows 10 Pro, 64-Bit, Version 20H2, Build 19042

[Regarding the Supreme Court refusing to hear the case brought by
Texas to overturn the votes certified by 4 states:] /Pleased with the
SCOTUS ruling, but also immediately slightly terrified of where this
crazy train goes next.  We should know by now there’s a bottomless
supply of crazy./

~ Brendan Buck, /former adviser to Speakers of the House Paul Ryan and
John Boehner/

--
Betsy Grenevitch 678-862-3876





--
Nevzat Adil
Library of Congress Certified
Literary Braille Proofreader
C: 512 502 4403
e-mail: nevzatadil@gmail.com
Facebook: m.facebook.com/LiteraryBrailleProofreader
Brian Vogel
 

On Tue, Dec 29, 2020 at 06:40 PM, Nevzat Adil wrote:
Since you are using a laptop NVDA should be on laptop keyboard layout.
-
I'm sorry, but that's incorrect and, in actuality, very seldom the case or necessary.  If you have a laptop that has a number pad as part of its built in keyboard NVDA installs using desktop keyboard layout because it can since all the keys are there.

I only have folks use laptop layout if they are already familiar with it and prefer it, or if they have a laptop that does not have a number pad as part of its built in keyboard.  That is the minority of laptops produced today.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

[Regarding the Supreme Court refusing to hear the case brought by Texas to overturn the votes certified by 4 states:]  Pleased with the SCOTUS ruling, but also immediately slightly terrified of where this crazy train goes next.  We should know by now there’s a bottomless supply of crazy.

        ~ Brendan Buck, former adviser to Speakers of the House Paul Ryan and John Boehner 

 
Gene
 

it might help clarify things if we knew the answer to the following question:

When you use numpad commands by themselves, do they work correctly?  In other words, does numpad 8 read the current line of the object you are on?  Does numpad 7 move to the previous line and numpad 9 move to the next line? 


I also did a bit of experimentation and if a current or near current version of NVDA is being used, it doesn't matter, for what we are discussing, if laptop or desktop mode is being used.  it may for other commands, but the numpad review commands such as shift 7, 8, and 9, work in both modes.  Before continuing with any experimentation, do the following to make completely sure you are working in the correct screen-review mode:

Issue the command numpad insert numpad 1 until you hear no previous review mode.  If you changed review modes at some point, you may well have unexpected results.


Gene

On 12/29/2020 6:16 PM, Brian Vogel wrote:
On Tue, Dec 29, 2020 at 06:40 PM, Nevzat Adil wrote:
Since you are using a laptop NVDA should be on laptop keyboard layout.
-
I'm sorry, but that's incorrect and, in actuality, very seldom the case or necessary.  If you have a laptop that has a number pad as part of its built in keyboard NVDA installs using desktop keyboard layout because it can since all the keys are there.

I only have folks use laptop layout if they are already familiar with it and prefer it, or if they have a laptop that does not have a number pad as part of its built in keyboard.  That is the minority of laptops produced today.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

[Regarding the Supreme Court refusing to hear the case brought by Texas to overturn the votes certified by 4 states:]  Pleased with the SCOTUS ruling, but also immediately slightly terrified of where this crazy train goes next.  We should know by now there’s a bottomless supply of crazy.

        ~ Brendan Buck, former adviser to Speakers of the House Paul Ryan and John Boehner 

 
Brian Vogel
 

On Tue, Dec 29, 2020 at 07:52 PM, Gene wrote:
Issue the command numpad insert numpad 1 until you hear no previous review mode.  If you changed review modes at some point, you may well have unexpected results.
-
Gene, you may know, but does the last used review mode "stick" if you exit NVDA and start it again?  I honestly have no idea, but would have presumed that will switch it back to what's typical if you've never changed it, period.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

[Regarding the Supreme Court refusing to hear the case brought by Texas to overturn the votes certified by 4 states:]  Pleased with the SCOTUS ruling, but also immediately slightly terrified of where this crazy train goes next.  We should know by now there’s a bottomless supply of crazy.

        ~ Brendan Buck, former adviser to Speakers of the House Paul Ryan and John Boehner 

 
Gene
 

I don't think I've checked. I'll check and report. My view is that the mode should automatically be changed to object review when you leave the window you are in but, though I've presented that view on the list before, there seems to be little or no interest in the change.

I can recall times when I've used review mode, forgotten to switch, gone on to do something else, and then I later realized that I was getting unexpected results because I hadn't switched back to object review mode. I susp;ect that happens to a lot of people and they don't make the connection.

If I close NVDA and reopen it, I am placed back in object review mode. As another interesting point, when I apply the saved configuration command while in screen review mode, NVDA key r, I remain in screen-review mode.
Gene

-----Original Message-----
From: Brian Vogel
Sent: Tuesday, December 29, 2020 7:09 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] problems using NVDA with my new laptop

On Tue, Dec 29, 2020 at 07:52 PM, Gene wrote:
Issue the command numpad insert numpad 1 until you hear no previous review mode. If you changed review modes at some point, you may well have unexpected results.-
Gene, you may know, but does the last used review mode "stick" if you exit NVDA and start it again? I honestly have no idea, but would have presumed that will switch it back to what's typical if you've never changed it, period.
--


Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042

[Regarding the Supreme Court refusing to hear the case brought by Texas to overturn the votes certified by 4 states:] Pleased with the SCOTUS ruling, but also immediately slightly terrified of where this crazy train goes next. We should know by now there’s a bottomless supply of crazy.

~ Brendan Buck, former adviser to Speakers of the House Paul Ryan and John Boehner
Betsy Grenevitch
 

Gene, I have used numpad very little until getting this laptop. I assume you mean just pushing the numpad 7 by itself when nomlock is off, right? If that is the case it does not do anything if it can be used in an email as that is where I tried it. When I push any of those three numbers it just says clipboard. If you would like for me to write you privately, please let me know.



On 12/29/2020 7:52 PM, Gene wrote:

it might help clarify things if we knew the answer to the following question:

When you use numpad commands by themselves, do they work correctly?  In other words, does numpad 8 read the current line of the object you are on?  Does numpad 7 move to the previous line and numpad 9 move to the next line? 


I also did a bit of experimentation and if a current or near current version of NVDA is being used, it doesn't matter, for what we are discussing, if laptop or desktop mode is being used.  it may for other commands, but the numpad review commands such as shift 7, 8, and 9, work in both modes.  Before continuing with any experimentation, do the following to make completely sure you are working in the correct screen-review mode:

Issue the command numpad insert numpad 1 until you hear no previous review mode.  If you changed review modes at some point, you may well have unexpected results.


Gene

On 12/29/2020 6:16 PM, Brian Vogel wrote:
On Tue, Dec 29, 2020 at 06:40 PM, Nevzat Adil wrote:
Since you are using a laptop NVDA should be on laptop keyboard layout.
-
I'm sorry, but that's incorrect and, in actuality, very seldom the case or necessary.  If you have a laptop that has a number pad as part of its built in keyboard NVDA installs using desktop keyboard layout because it can since all the keys are there.

I only have folks use laptop layout if they are already familiar with it and prefer it, or if they have a laptop that does not have a number pad as part of its built in keyboard.  That is the minority of laptops produced today.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

[Regarding the Supreme Court refusing to hear the case brought by Texas to overturn the votes certified by 4 states:]  Pleased with the SCOTUS ruling, but also immediately slightly terrified of where this crazy train goes next.  We should know by now there’s a bottomless supply of crazy.

        ~ Brendan Buck, former adviser to Speakers of the House Paul Ryan and John Boehner 

 

--
Betsy Grenevitch 678-862-3876
Gene
 

I don't know the variations of how numpads work on laptops. Perhaps your numpad requires some other key to be used in conjunction with it to get it to work as a numpaed usually does. But those with more knowledge of the subject may have suggestions. Yes, I'm talking about just pressing something like numpad 7 or 8 by itself.

Gene

-----Original Message-----
From: Betsy Grenevitch
Sent: Tuesday, December 29, 2020 8:23 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] problems using NVDA with my new laptop



Gene, I have used numpad very little until getting this laptop. I assume you mean just pushing the numpad 7 by itself when nomlock is off, right? If that is the case it does not do anything if it can be used in an email as that is where I tried it. When I push any of those three numbers it just says clipboard. If you would like for me to write you privately, please let me know.







On 12/29/2020 7:52 PM, Gene wrote:


it might help clarify things if we knew the answer to the following question:

When you use numpad commands by themselves, do they work correctly? In other words, does numpad 8 read the current line of the object you are on? Does numpad 7 move to the previous line and numpad 9 move to the next line?





I also did a bit of experimentation and if a current or near current version of NVDA is being used, it doesn't matter, for what we are discussing, if laptop or desktop mode is being used. it may for other commands, but the numpad review commands such as shift 7, 8, and 9, work in both modes. Before continuing with any experimentation, do the following to make completely sure you are working in the correct screen-review mode:

Issue the command numpad insert numpad 1 until you hear no previous review mode. If you changed review modes at some point, you may well have unexpected results.





Gene


On 12/29/2020 6:16 PM, Brian Vogel wrote:
On Tue, Dec 29, 2020 at 06:40 PM, Nevzat Adil wrote:
Since you are using a laptop NVDA should be on laptop keyboard layout.-
I'm sorry, but that's incorrect and, in actuality, very seldom the case or necessary. If you have a laptop that has a number pad as part of its built in keyboard NVDA installs using desktop keyboard layout because it can since all the keys are there.

I only have folks use laptop layout if they are already familiar with it and prefer it, or if they have a laptop that does not have a number pad as part of its built in keyboard. That is the minority of laptops produced today.
--


Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042

[Regarding the Supreme Court refusing to hear the case brought by Texas to overturn the votes certified by 4 states:] Pleased with the SCOTUS ruling, but also immediately slightly terrified of where this crazy train goes next. We should know by now there’s a bottomless supply of crazy.

~ Brendan Buck, former adviser to Speakers of the House Paul Ryan and John Boehner




--
Betsy Grenevitch 678-862-3876
Betsy Grenevitch
 

Thank you for trying. At least now I have figured out a way around to get a couple of my most used commands to work. With my memory issues, it takes me a lot longer now to learn new things and I have to write down all of the steps.


Thank you for those who have given suggestions.

On 12/29/2020 9:50 PM, Gene wrote:
I don't know the variations of how numpads work on laptops.  Perhaps your numpad requires some other key to be used in conjunction with it to get it to work as a numpaed usually does.  But those with more knowledge of the subject may have suggestions.  Yes, I'm talking about just pressing something like numpad 7 or 8 by itself.

Gene
-----Original Message----- From: Betsy Grenevitch
Sent: Tuesday, December 29, 2020 8:23 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] problems using NVDA with my new laptop



Gene, I have used numpad very little until getting this laptop. I assume you mean just pushing the numpad 7 by itself when nomlock is off, right? If that is the case it does not do anything if it can be used in an email as that is where I tried it. When I push any of those three numbers it just says clipboard. If you would like for me to write you privately, please let me know.







On 12/29/2020 7:52 PM, Gene wrote:


it might help clarify things if we knew the answer to the following question:

When you use numpad commands by themselves, do they work correctly?  In other words, does numpad 8 read the current line of the object you are on? Does numpad 7 move to the previous line and numpad 9 move to the next line?





I also did a bit of experimentation and if a current or near current version of NVDA is being used, it doesn't matter, for what we are discussing, if laptop or desktop mode is being used.  it may for other commands, but the numpad review commands such as shift 7, 8, and 9, work in both modes. Before continuing with any experimentation, do the following to make completely sure you are working in the correct screen-review mode:

Issue the command numpad insert numpad 1 until you hear no previous review mode.  If you changed review modes at some point, you may well have unexpected results.





Gene


On 12/29/2020 6:16 PM, Brian Vogel wrote:
On Tue, Dec 29, 2020 at 06:40 PM, Nevzat Adil wrote:
Since you are using a laptop NVDA should be on laptop keyboard layout.-
I'm sorry, but that's incorrect and, in actuality, very seldom the case or necessary.  If you have a laptop that has a number pad as part of its built in keyboard NVDA installs using desktop keyboard layout because it can since all the keys are there.

I only have folks use laptop layout if they are already familiar with it and prefer it, or if they have a laptop that does not have a number pad as part of its built in keyboard.  That is the minority of laptops produced today.
--
Betsy Grenevitch 678-862-3876
Gene
 

I don't know if this will help and if the numpad isn't working as expected, you'll still have the problem, but if you open an e-mail you should be able to read it using the standard arrow keys and the read to end command. You can read it with the numpad if it is working as expected as well, but if it isn't, reading the e-mail as you would any document will work.

Gene

-----Original Message-----
From: Betsy Grenevitch
Sent: Tuesday, December 29, 2020 8:56 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] problems using NVDA with my new laptop

Thank you for trying. At least now I have figured out a way around to
get a couple of my most used commands to work. With my memory issues, it
takes me a lot longer now to learn new things and I have to write down
all of the steps.


Thank you for those who have given suggestions.

On 12/29/2020 9:50 PM, Gene wrote:
I don't know the variations of how numpads work on laptops. Perhaps your numpad requires some other key to be used in conjunction with it to get it to work as a numpaed usually does. But those with more knowledge of the subject may have suggestions. Yes, I'm talking about just pressing something like numpad 7 or 8 by itself.

Gene
-----Original Message----- From: Betsy Grenevitch
Sent: Tuesday, December 29, 2020 8:23 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] problems using NVDA with my new laptop



Gene, I have used numpad very little until getting this laptop. I assume you mean just pushing the numpad 7 by itself when nomlock is off, right? If that is the case it does not do anything if it can be used in an email as that is where I tried it. When I push any of those three numbers it just says clipboard. If you would like for me to write you privately, please let me know.







On 12/29/2020 7:52 PM, Gene wrote:


it might help clarify things if we knew the answer to the following question:

When you use numpad commands by themselves, do they work correctly? In other words, does numpad 8 read the current line of the object you are on? Does numpad 7 move to the previous line and numpad 9 move to the next line?





I also did a bit of experimentation and if a current or near current version of NVDA is being used, it doesn't matter, for what we are discussing, if laptop or desktop mode is being used. it may for other commands, but the numpad review commands such as shift 7, 8, and 9, work in both modes. Before continuing with any experimentation, do the following to make completely sure you are working in the correct screen-review mode:

Issue the command numpad insert numpad 1 until you hear no previous review mode. If you changed review modes at some point, you may well have unexpected results.





Gene


On 12/29/2020 6:16 PM, Brian Vogel wrote:
On Tue, Dec 29, 2020 at 06:40 PM, Nevzat Adil wrote:
Since you are using a laptop NVDA should be on laptop keyboard layout.-
I'm sorry, but that's incorrect and, in actuality, very seldom the case or necessary. If you have a laptop that has a number pad as part of its built in keyboard NVDA installs using desktop keyboard layout because it can since all the keys are there.

I only have folks use laptop layout if they are already familiar with it and prefer it, or if they have a laptop that does not have a number pad as part of its built in keyboard. That is the minority of laptops produced today.
--
Betsy Grenevitch 678-862-3876
George McCoy
 

On my desktop computer, NVDA returns to screen review when restarted, evan if the configuration is saved with object review turned on.

On 12/29/2020 7:50 PM, Gene wrote:
I don't think I've checked.  I'll check and report.  My view is that the mode should automatically be changed to object review when you leave the window you are in but, though I've presented that view on the list before, there seems to be little or no interest in the change.

I can recall times when I've used review mode, forgotten to switch, gone on to do something else, and then I later realized that I was getting unexpected results because I hadn't switched back to object review mode.  I susp;ect that happens to a lot of people and they don't make the connection.

If I close  NVDA and reopen it, I am placed back in object review mode.  As another interesting point, when I apply the saved configuration command while in screen review mode, NVDA key r, I remain in screen-review mode.
Gene
-----Original Message----- From: Brian Vogel
Sent: Tuesday, December 29, 2020 7:09 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] problems using NVDA with my new laptop

On Tue, Dec 29, 2020 at 07:52 PM, Gene wrote:
Issue the command numpad insert numpad 1 until you hear no previous review mode.  If you changed review modes at some point, you may well have unexpected results.-
Gene, you may know, but does the last used review mode "stick" if you exit NVDA and start it again?  I honestly have no idea, but would have presumed that will switch it back to what's typical if you've never changed it, period.
Andre Fisher
 
Edited

Hi.

This happens because NVDA, by default and with both keyboard layouts, uses the Numpad for object navigation, screen review and review cursor functions.

To use the Home, Page up, End, Page Down and other key capabilities of the Numpad, please download the add-on on this page. Read the instructions before you do, so you will be able to configure the settings to your liking.

https://addons.nvda-project.org/addons/numpadNavMode.en.html

Cheers.
Andre
Hareth
 

Hi Betsy,
Try using the "home" and "end" buttons for top and bottom of lists.
And ctrl plus home hotkey for the top of a message and opened text
file and ctrl plus end hotkey for the bottom of it, that works for
some type of lists as well if the 1st one didn't work.
As for the laptops Numlock key mostly
you can do it with pressing the "FN" key combined with another mostly
in the numbers row, and re do it to unlock its a toggle.
The best and easy way to find it is to invoke the NVDA's key helper
mode with hitting the NVDA plus number 1 to turn it on, and test your
keys, press the same hotkey to get out of it.
Happy new year to you and your family.

On 12/29/20, Betsy Grenevitch <blindangel61@gmail.com> wrote:
I received a new laptop and my daughter thought she had exported
everything properly but a lot of the NVDA commands are not working such
as going to the top of a list of emails, going to the top of a file etc.
I am using Windows 10 and the NVDA is set to desktop layout.


I would definitely appreciate if someone could help me figure out what
is going on.


It is an Asus laptop.


Thanks.


--
Betsy Grenevitch 678-862-3876
Betsy Grenevitch
 

Thank you, Mareth. I will write this down and try it later today.


I hope you are doing well.

On 12/30/2020 1:20 AM, Hareth wrote:
Hi Betsy,
Try using the "home" and "end" buttons for top and bottom of lists.
And ctrl plus home hotkey for the top of a message and opened text
file and ctrl plus end hotkey for the bottom of it, that works for
some type of lists as well if the 1st one didn't work.
As for the laptops Numlock key mostly
you can do it with pressing the "FN" key combined with another mostly
in the numbers row, and re do it to unlock its a toggle.
The best and easy way to find it is to invoke the NVDA's key helper
mode with hitting the NVDA plus number 1 to turn it on, and test your
keys, press the same hotkey to get out of it.
Happy new year to you and your family.

On 12/29/20, Betsy Grenevitch <blindangel61@gmail.com> wrote:
I received a new laptop and my daughter thought she had exported
everything properly but a lot of the NVDA commands are not working such
as going to the top of a list of emails, going to the top of a file etc.
I am using Windows 10 and the NVDA is set to desktop layout.


I would definitely appreciate if someone could help me figure out what
is going on.


It is an Asus laptop.


Thanks.


--
Betsy Grenevitch 678-862-3876






--
Betsy Grenevitch 678-862-3876
Betsy Grenevitch
 

Sorry, I should have proofed before sending. I meant to say Hareth.


Also, Hareth I wanted to let you know that the command referring to using control plus F9 and or F10 worked when I pushed the F-end key with that combination. You have made my day.


I am not technologically inclined enough to download the ad-on mentioned if I have to configure something so will use your method for now since it works. Thank you so much again, Hareth.

On 12/30/2020 8:16 AM, Betsy Grenevitch via groups.io wrote:
Thank you, Mareth. I will write this down and try it later today.


I hope you are doing well.


On 12/30/2020 1:20 AM, Hareth wrote:
Hi Betsy,
Try using the "home" and "end" buttons for top and bottom of lists.
And ctrl plus home hotkey for the top of a message and opened text
file and ctrl plus end hotkey for the bottom of it, that works for
some type of lists as well if the 1st one didn't work.
As for the laptops Numlock key mostly
you can do it with pressing the "FN" key combined with another mostly
in the numbers row, and re do it to unlock its a toggle.
The best and easy way to find it is to invoke the NVDA's key helper
mode with hitting the NVDA plus number 1 to turn it on, and test your
keys, press the same hotkey to get out of it.
Happy new year to you and your family.

On 12/29/20, Betsy Grenevitch <blindangel61@gmail.com> wrote:
I received a new laptop and my daughter thought she had exported
everything properly but a lot of the NVDA commands are not working such
as going to the top of a list of emails, going to the top of a file etc.
I am using Windows 10 and the NVDA is set to desktop layout.


I would definitely appreciate if someone could help me figure out what
is going on.


It is an Asus laptop.


Thanks.


--
Betsy Grenevitch 678-862-3876







--
Betsy Grenevitch 678-862-3876
Chris Mullins
 

Hi Betsy

The home key is used to move to the top of a list and this is a Windows key command rather than a NVDA command.  One of the responses mentioned the FN key which laptops use as a modifier key to enable the addition  of media keys and I suspect this is the issue here.  Try switching on NVDA keyboard help mode using NVDA+1 (on the number row not the keypad).  The keypresses will then be announced not actioned,so you can check if you are pressing what you think you are pressing as for example NVDA will say “Home” when you press the Home key.  If “Home” is not announced then you may have to use the FN key as a modifier together with the home key to make the home key function properly.  Press NVDA+1 again to return to normal keyboard entry mode. 

 

Many manufacturers set up their machines so that media keys are the default and you have to use the FN modifier to use, for example, function keys.  There is likely to be a BIOS setting that you can set to reverse this behaviour I.e. the keyboard will then behave as you are used to and you have to use the FN modifier for media key functions.  Note: you will require sighted assistance to access the BIOS.  

 

Cheers

Chris

 

From: Betsy Grenevitch
Sent: 29 December 2020 22:03
To: nvda@nvda.groups.io
Subject: [nvda] problems using NVDA with my new laptop

 

I received a new laptop and my daughter thought she had exported

everything properly but a lot of the NVDA commands are not working such

as going to the top of a list of emails, going to the top of a file etc.

I am using Windows 10 and the NVDA is set to desktop layout.

 

 

I would definitely appreciate if someone could help me figure out what

is going on.

 

 

It is an Asus laptop.

 

 

Thanks.

 

 

--

Betsy Grenevitch 678-862-3876

 

 

 

 

 
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