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Greetings,
I am a IT guy trying to find solutions for a colleague who uses NVDA. A quick history. My colleague was first introduced to NVDA about a year ago when his computer was upgraded from Windows XP to Windows 10. This required a new screen reader solution which is when I found NVDA. He started using NVDA with relatively few issues and it was running well for the last year. He predominantly uses the desktop for email and OCR tasks so I had Office 2016 and Kurzweil 1000 installed. Recently his computer needed replacement so I set him up with a new computer with Windows 10 release 19042 and Office 2019. We immediately had issues with Outlook. Most of the issues revolve around opening of the email message. Initially I thought this may be due to the Office 2019 install so I rolled it back to Office 2016. This helped a little but issues still exist. One example that started today rather abruptly was that NVDA would read the header information for the message that was opened but would not read the body. I found that I could get some read by right clicking the mouse then left clicking, but that would only read the line the cursor was on. I’ve tried restarting both NVDA and Outlook as well as the computer without any success. I feel like I may not have Outlook or NVDA configured properly. Could anyone provide some insight on what maybe happening and any steps I could take towards rectifying it?
Matt Peters
Network & Systems Administrator
St. Johnsbury Academy
mpeters@...
(802) 751-2390
Confidentiality Notice: This email may contain information protected under the Family Educational Rights and Privacy Act (FERPA) or the Health Insurance Portability and Accountability Act (HIPAA). If this email contains confidential and/or privileged health or student information and you are not entitled to access such information under FERPA or HIPAA, federal regulations require that you destroy this email without reviewing it and you may not forward it to anyone.
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Hi Matt,
Does the NVDA announce 'actionable message' when your colleague taps down to the message body from the header? (after load)
I use Office 365 but this occurs sometimes with me especially on auto-generated mails which take a while to load.
If I start moving my keys instantly on those messages I will get a similar issue, but if I wait a few secs and let it load properly it renders fine.
Thanks, Vaibhav
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On Thu, 22 Apr 2021 at 19:43, Matthew Peters < mpeters@...> wrote:
Greetings,
I am a IT guy trying to find solutions for a colleague who uses NVDA. A quick history. My colleague was first introduced to NVDA about a year ago when his computer was upgraded from Windows XP to Windows 10. This required a new screen reader solution which is when I found NVDA. He started using NVDA with relatively few issues and it was running well for the last year. He predominantly uses the desktop for email and OCR tasks so I had Office 2016 and Kurzweil 1000 installed. Recently his computer needed replacement so I set him up with a new computer with Windows 10 release 19042 and Office 2019. We immediately had issues with Outlook. Most of the issues revolve around opening of the email message. Initially I thought this may be due to the Office 2019 install so I rolled it back to Office 2016. This helped a little but issues still exist. One example that started today rather abruptly was that NVDA would read the header information for the message that was opened but would not read the body. I found that I could get some read by right clicking the mouse then left clicking, but that would only read the line the cursor was on. I’ve tried restarting both NVDA and Outlook as well as the computer without any success. I feel like I may not have Outlook or NVDA configured properly. Could anyone provide some insight on what maybe happening and any steps I could take towards rectifying it?
Matt Peters
Network & Systems Administrator
St. Johnsbury Academy
mpeters@...
(802) 751-2390
Confidentiality Notice: This email may contain information protected under the Family Educational Rights and Privacy Act (FERPA) or the Health Insurance Portability and Accountability Act (HIPAA). If this email contains confidential and/or privileged health or student information and you are not entitled to access such information under FERPA or HIPAA, federal regulations require that you destroy this email without reviewing it and you may not forward it to anyone.
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Hmph, well you could have a mangled pst database they like to
screw themselves to utter hell.
I don't use this myself but a user has a 3gb database with
everything in inbox and unordered.
We got an office tech to help him.
His database is totally corrupted.
Now if only I can convince him to save his older mail or import
it to his online google system, set the folders up that way,
subscribe to all of them then delete all profiles, databases and
accounts and manage it all from the web interface it would be
fine.
The guy has imap and at least 3 other android phones and tablets
and of course thats all dandy, windows though, happy I use
thunderbird with important stuff outside it.
I havn't found a good solution thats accessibal enough to use to
really fix a screwed up base but oh well.
On 23/04/2021 2:05 am, Matthew Peters
wrote:
toggle quoted message
Show quoted text
Greetings,
I am a IT guy trying to find
solutions for a colleague who uses NVDA. A quick history. My
colleague was first introduced to NVDA about a year ago when
his computer was upgraded from Windows XP to Windows 10. This
required a new screen reader solution which is when I found
NVDA. He started using NVDA with relatively few issues and it
was running well for the last year. He predominantly uses the
desktop for email and OCR tasks so I had Office 2016 and
Kurzweil 1000 installed. Recently his computer needed
replacement so I set him up with a new computer with Windows
10 release 19042 and Office 2019. We immediately had issues
with Outlook. Most of the issues revolve around opening of the
email message. Initially I thought this may be due to the
Office 2019 install so I rolled it back to Office 2016. This
helped a little but issues still exist. One example that
started today rather abruptly was that NVDA would read the
header information for the message that was opened but would
not read the body. I found that I could get some read by right
clicking the mouse then left clicking, but that would only
read the line the cursor was on. I’ve tried restarting both
NVDA and Outlook as well as the computer without any success.
I feel like I may not have Outlook or NVDA configured
properly. Could anyone provide some insight on what maybe
happening and any steps I could take towards rectifying it?
Matt Peters
Network & Systems Administrator
St. Johnsbury Academy
mpeters@...
(802) 751-2390
Confidentiality Notice: This email may contain information
protected under the Family Educational Rights and Privacy Act
(FERPA) or the Health Insurance Portability and Accountability Act
(HIPAA). If this email contains confidential and/or privileged
health or student information and you are not entitled to access
such information under FERPA or HIPAA, federal regulations require
that you destroy this email without reviewing it and you may not
forward it to anyone.
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I like Outlook better than Thunderbird. Yes office 365 is a little pricy but it is more accessible.
Kenny Peyatt jr.
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How is outlook 360 more accessible than outlook?
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From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Kenny Peyattt jr.
Sent: April 22, 2021 11:55 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA - Inconsistent Behavior when working with MS-Outlook I like Outlook better than Thunderbird. Yes office 365 is a little pricy but it is more accessible.
Kenny Peyatt jr.
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Hi, NVDA is pretty inefficient with Outlook I would say. Just load Narrator, check the box in settings that says Make The Narrator More Efficient in outlook and be happy. It will just read the messages, no fuss. NVDA’s problem is that it can’t cope well with graphics heavy messages, it appears to me. All the best
Steve
-- To subscribe to our News and Special Offers list, go to https://www.comproom.co.uk/subscribe Computer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW T: +44(0)1438-742286 M: +44(0)7956-334938 F: +44(0)1438-759589 E: steve@... W: https://www.comproom.co.uk
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From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Matthew Peters
Sent: 22 April 2021 15:05
To: nvda@nvda.groups.io
Subject: [nvda] NVDA - Inconsistent Behavior when working with MS-Outlook Greetings, I am a IT guy trying to find solutions for a colleague who uses NVDA. A quick history. My colleague was first introduced to NVDA about a year ago when his computer was upgraded from Windows XP to Windows 10. This required a new screen reader solution which is when I found NVDA. He started using NVDA with relatively few issues and it was running well for the last year. He predominantly uses the desktop for email and OCR tasks so I had Office 2016 and Kurzweil 1000 installed. Recently his computer needed replacement so I set him up with a new computer with Windows 10 release 19042 and Office 2019. We immediately had issues with Outlook. Most of the issues revolve around opening of the email message. Initially I thought this may be due to the Office 2019 install so I rolled it back to Office 2016. This helped a little but issues still exist. One example that started today rather abruptly was that NVDA would read the header information for the message that was opened but would not read the body. I found that I could get some read by right clicking the mouse then left clicking, but that would only read the line the cursor was on. I’ve tried restarting both NVDA and Outlook as well as the computer without any success. I feel like I may not have Outlook or NVDA configured properly. Could anyone provide some insight on what maybe happening and any steps I could take towards rectifying it? Matt Peters Network & Systems Administrator St. Johnsbury Academy mpeters@... (802) 751-2390 Confidentiality Notice: This email may contain information protected under the Family Educational Rights and Privacy Act (FERPA) or the Health Insurance Portability and Accountability Act (HIPAA). If this email contains confidential and/or privileged health or student information and you are not entitled to access such information under FERPA or HIPAA, federal regulations require that you destroy this email without reviewing it and you may not forward it to anyone.
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Just use Gmail on the web with the standard interface and see all your Outlook frustrations go out the window.
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On Wed, May 5, 2021 at 9:24 AM Steve Nutt < steve@...> wrote: Hi, NVDA is pretty inefficient with Outlook I would say. Just load Narrator, check the box in settings that says Make The Narrator More Efficient in outlook and be happy. It will just read the messages, no fuss. NVDA’s problem is that it can’t cope well with graphics heavy messages, it appears to me. All the best
Steve
-- To subscribe to our News and Special Offers list, go to https://www.comproom.co.uk/subscribe Computer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW T: +44(0)1438-742286 M: +44(0)7956-334938 F: +44(0)1438-759589 E: steve@... W: https://www.comproom.co.uk Greetings, I am a IT guy trying to find solutions for a colleague who uses NVDA. A quick history. My colleague was first introduced to NVDA about a year ago when his computer was upgraded from Windows XP to Windows 10. This required a new screen reader solution which is when I found NVDA. He started using NVDA with relatively few issues and it was running well for the last year. He predominantly uses the desktop for email and OCR tasks so I had Office 2016 and Kurzweil 1000 installed. Recently his computer needed replacement so I set him up with a new computer with Windows 10 release 19042 and Office 2019. We immediately had issues with Outlook. Most of the issues revolve around opening of the email message. Initially I thought this may be due to the Office 2019 install so I rolled it back to Office 2016. This helped a little but issues still exist. One example that started today rather abruptly was that NVDA would read the header information for the message that was opened but would not read the body. I found that I could get some read by right clicking the mouse then left clicking, but that would only read the line the cursor was on. I’ve tried restarting both NVDA and Outlook as well as the computer without any success. I feel like I may not have Outlook or NVDA configured properly. Could anyone provide some insight on what maybe happening and any steps I could take towards rectifying it? Matt Peters Network & Systems Administrator St. Johnsbury Academy mpeters@... (802) 751-2390 Confidentiality Notice: This email may contain information protected under the Family Educational Rights and Privacy Act (FERPA) or the Health Insurance Portability and Accountability Act (HIPAA). If this email contains confidential and/or privileged health or student information and you are not entitled to access such information under FERPA or HIPAA, federal regulations require that you destroy this email without reviewing it and you may not forward it to anyone.
-- Best,
Nimer Jaber
The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats. Registered Linux User 529141. http://counter.li.org/To find out about a free, open-source, and versatile screen reader for Windows, visit nvaccess.orgYou can follow @nimerjaber on Twitter for the latest technology news. To contact me, you can reply to this email or you may call me at (970) (393-4481) and I will do my best to respond to you promptly.
Thank you, and have a great day!
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Seriously though, Matt, this sounds like odd behavior. I am wondering whether browse mode is on or off when trying to read the messages, whether Outlook is maximized, whether any additional add-ons are running... also, I don't like to assume, so what keyboard keys are being used to read messages in Outlook?
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On Wed, May 5, 2021 at 9:24 AM Steve Nutt < steve@...> wrote: Hi, NVDA is pretty inefficient with Outlook I would say. Just load Narrator, check the box in settings that says Make The Narrator More Efficient in outlook and be happy. It will just read the messages, no fuss. NVDA’s problem is that it can’t cope well with graphics heavy messages, it appears to me. All the best
Steve
-- To subscribe to our News and Special Offers list, go to https://www.comproom.co.uk/subscribe Computer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW T: +44(0)1438-742286 M: +44(0)7956-334938 F: +44(0)1438-759589 E: steve@... W: https://www.comproom.co.uk Greetings, I am a IT guy trying to find solutions for a colleague who uses NVDA. A quick history. My colleague was first introduced to NVDA about a year ago when his computer was upgraded from Windows XP to Windows 10. This required a new screen reader solution which is when I found NVDA. He started using NVDA with relatively few issues and it was running well for the last year. He predominantly uses the desktop for email and OCR tasks so I had Office 2016 and Kurzweil 1000 installed. Recently his computer needed replacement so I set him up with a new computer with Windows 10 release 19042 and Office 2019. We immediately had issues with Outlook. Most of the issues revolve around opening of the email message. Initially I thought this may be due to the Office 2019 install so I rolled it back to Office 2016. This helped a little but issues still exist. One example that started today rather abruptly was that NVDA would read the header information for the message that was opened but would not read the body. I found that I could get some read by right clicking the mouse then left clicking, but that would only read the line the cursor was on. I’ve tried restarting both NVDA and Outlook as well as the computer without any success. I feel like I may not have Outlook or NVDA configured properly. Could anyone provide some insight on what maybe happening and any steps I could take towards rectifying it? Matt Peters Network & Systems Administrator St. Johnsbury Academy mpeters@... (802) 751-2390 Confidentiality Notice: This email may contain information protected under the Family Educational Rights and Privacy Act (FERPA) or the Health Insurance Portability and Accountability Act (HIPAA). If this email contains confidential and/or privileged health or student information and you are not entitled to access such information under FERPA or HIPAA, federal regulations require that you destroy this email without reviewing it and you may not forward it to anyone.
-- Best,
Nimer Jaber
The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats. Registered Linux User 529141. http://counter.li.org/To find out about a free, open-source, and versatile screen reader for Windows, visit nvaccess.orgYou can follow @nimerjaber on Twitter for the latest technology news. To contact me, you can reply to this email or you may call me at (970) (393-4481) and I will do my best to respond to you promptly.
Thank you, and have a great day!
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On Thu, Apr 22, 2021 at 11:09 PM, Monte Single wrote:
How is outlook 360 (sic) more accessible than outlook?
- That claim was never made. All versions of Outlook from 2016 forward come from the same common code base, and are substantially similar, all the way through 365. Note that "substantially similar" is not "exactly the same in every respect," but mighty darned close for most routine tasks. --
Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042
Always remember others may hate you but those who hate you don't win unless you hate them. And then you destroy yourself.
~ Richard M. Nixon
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Hi, I and others can confirm Brian’s assertion, as Office releases from 2016 onwards are numbered 16.0 internally – what’s different is build number (third and fourth number) and the maintenance branch they come from). This will also be the case for Office 2021 as it is a culmination of work done in Microsoft 365 since Office 2019 with certain features turned off. Cheers, Joseph
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From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel Sent: Wednesday, May 5, 2021 9:49 AM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA - Inconsistent Behavior when working with MS-Outlook On Thu, Apr 22, 2021 at 11:09 PM, Monte Single wrote: How is outlook 360 (sic) more accessible than outlook?
-
That claim was never made. All versions of Outlook from 2016 forward come from the same common code base, and are substantially similar, all the way through 365. Note that "substantially similar" is not "exactly the same in every respect," but mighty darned close for most routine tasks.
-- Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042 Always remember others may hate you but those who hate you don't win unless you hate them. And then you destroy yourself. ~ Richard M. Nixon
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Sarah k Alawami
EWW. No. I love outlook and use it. I can’t open multiple conversation’s in separate windows at once in gmail and read them all at once, or rather I can’t open multiple threads of a conversation all at once and read that in gmail. I can do that in outlook just fine. I also cannot do delayed sending, go offline and still write messages, and so much more. Plus it works grate with NvDA now that I know its quirks. I only use gmail to manage my labels as that is easier.
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From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Nimer Jaber Sent: Wednesday, May 5, 2021 9:26 AM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA - Inconsistent Behavior when working with MS-Outlook Just use Gmail on the web with the standard interface and see all your Outlook frustrations go out the window. On Wed, May 5, 2021 at 9:24 AM Steve Nutt <steve@...> wrote: Hi, NVDA is pretty inefficient with Outlook I would say. Just load Narrator, check the box in settings that says Make The Narrator More Efficient in outlook and be happy. It will just read the messages, no fuss. NVDA’s problem is that it can’t cope well with graphics heavy messages, it appears to me. All the best
Steve
-- To subscribe to our News and Special Offers list, go to https://www.comproom.co.uk/subscribe Computer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW T: +44(0)1438-742286 M: +44(0)7956-334938 F: +44(0)1438-759589 E: steve@... W: https://www.comproom.co.uk Greetings, I am a IT guy trying to find solutions for a colleague who uses NVDA. A quick history. My colleague was first introduced to NVDA about a year ago when his computer was upgraded from Windows XP to Windows 10. This required a new screen reader solution which is when I found NVDA. He started using NVDA with relatively few issues and it was running well for the last year. He predominantly uses the desktop for email and OCR tasks so I had Office 2016 and Kurzweil 1000 installed. Recently his computer needed replacement so I set him up with a new computer with Windows 10 release 19042 and Office 2019. We immediately had issues with Outlook. Most of the issues revolve around opening of the email message. Initially I thought this may be due to the Office 2019 install so I rolled it back to Office 2016. This helped a little but issues still exist. One example that started today rather abruptly was that NVDA would read the header information for the message that was opened but would not read the body. I found that I could get some read by right clicking the mouse then left clicking, but that would only read the line the cursor was on. I’ve tried restarting both NVDA and Outlook as well as the computer without any success. I feel like I may not have Outlook or NVDA configured properly. Could anyone provide some insight on what maybe happening and any steps I could take towards rectifying it? Matt Peters Network & Systems Administrator St. Johnsbury Academy mpeters@... (802) 751-2390 Confidentiality Notice: This email may contain information protected under the Family Educational Rights and Privacy Act (FERPA) or the Health Insurance Portability and Accountability Act (HIPAA). If this email contains confidential and/or privileged health or student information and you are not entitled to access such information under FERPA or HIPAA, federal regulations require that you destroy this email without reviewing it and you may not forward it to anyone.
-- Best,
Nimer Jaber
The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats.
Registered Linux User 529141.
http://counter.li.org/
To find out about a free, open-source, and versatile screen reader for Windows, visit nvaccess.org
You can follow @nimerjaber on Twitter for the latest technology news.
To contact me, you can reply to this email or you may call me at (970) (393-4481) and I will do my best to respond to you promptly.
Thank you, and have a great day!
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Sarah,
You can do all those things you mentioned, and so much more, but if Outlook is working for you, then I'm happy for you.
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On Wed, May 5, 2021 at 12:22 PM Sarah k Alawami < marrie12@...> wrote: EWW. No. I love outlook and use it. I can’t open multiple conversation’s in separate windows at once in gmail and read them all at once, or rather I can’t open multiple threads of a conversation all at once and read that in gmail. I can do that in outlook just fine. I also cannot do delayed sending, go offline and still write messages, and so much more. Plus it works grate with NvDA now that I know its quirks. I only use gmail to manage my labels as that is easier. Just use Gmail on the web with the standard interface and see all your Outlook frustrations go out the window. On Wed, May 5, 2021 at 9:24 AM Steve Nutt <steve@...> wrote: Hi, NVDA is pretty inefficient with Outlook I would say. Just load Narrator, check the box in settings that says Make The Narrator More Efficient in outlook and be happy. It will just read the messages, no fuss. NVDA’s problem is that it can’t cope well with graphics heavy messages, it appears to me. All the best
Steve
-- To subscribe to our News and Special Offers list, go to https://www.comproom.co.uk/subscribe Computer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW T: +44(0)1438-742286 M: +44(0)7956-334938 F: +44(0)1438-759589 E: steve@... W: https://www.comproom.co.uk Greetings, I am a IT guy trying to find solutions for a colleague who uses NVDA. A quick history. My colleague was first introduced to NVDA about a year ago when his computer was upgraded from Windows XP to Windows 10. This required a new screen reader solution which is when I found NVDA. He started using NVDA with relatively few issues and it was running well for the last year. He predominantly uses the desktop for email and OCR tasks so I had Office 2016 and Kurzweil 1000 installed. Recently his computer needed replacement so I set him up with a new computer with Windows 10 release 19042 and Office 2019. We immediately had issues with Outlook. Most of the issues revolve around opening of the email message. Initially I thought this may be due to the Office 2019 install so I rolled it back to Office 2016. This helped a little but issues still exist. One example that started today rather abruptly was that NVDA would read the header information for the message that was opened but would not read the body. I found that I could get some read by right clicking the mouse then left clicking, but that would only read the line the cursor was on. I’ve tried restarting both NVDA and Outlook as well as the computer without any success. I feel like I may not have Outlook or NVDA configured properly. Could anyone provide some insight on what maybe happening and any steps I could take towards rectifying it? Matt Peters Network & Systems Administrator St. Johnsbury Academy mpeters@... (802) 751-2390 Confidentiality Notice: This email may contain information protected under the Family Educational Rights and Privacy Act (FERPA) or the Health Insurance Portability and Accountability Act (HIPAA). If this email contains confidential and/or privileged health or student information and you are not entitled to access such information under FERPA or HIPAA, federal regulations require that you destroy this email without reviewing it and you may not forward it to anyone.
-- Best,
Nimer Jaber
The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats.
Registered Linux User 529141.
http://counter.li.org/
To find out about a free, open-source, and versatile screen reader for Windows, visit nvaccess.org
You can follow @nimerjaber on Twitter for the latest technology news.
To contact me, you can reply to this email or you may call me at (970) (393-4481) and I will do my best to respond to you promptly.
Thank you, and have a great day!
-- Best,
Nimer Jaber
The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats. Registered Linux User 529141. http://counter.li.org/To find out about a free, open-source, and versatile screen reader for Windows, visit nvaccess.orgYou can follow @nimerjaber on Twitter for the latest technology news. To contact me, you can reply to this email or you may call me at (970) (393-4481) and I will do my best to respond to you promptly.
Thank you, and have a great day!
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From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Nimer Jaber
Sent: 05 May 2021 17:26
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA - Inconsistent Behavior when working with MS-Outlook Just use Gmail on the web with the standard interface and see all your Outlook frustrations go out the window. On Wed, May 5, 2021 at 9:24 AM Steve Nutt <steve@...> wrote: Hi, NVDA is pretty inefficient with Outlook I would say. Just load Narrator, check the box in settings that says Make The Narrator More Efficient in outlook and be happy. It will just read the messages, no fuss. NVDA’s problem is that it can’t cope well with graphics heavy messages, it appears to me. All the best
Steve
-- To subscribe to our News and Special Offers list, go to https://www.comproom.co.uk/subscribe Computer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW T: +44(0)1438-742286 M: +44(0)7956-334938 F: +44(0)1438-759589 E: steve@... W: https://www.comproom.co.uk Greetings, I am a IT guy trying to find solutions for a colleague who uses NVDA. A quick history. My colleague was first introduced to NVDA about a year ago when his computer was upgraded from Windows XP to Windows 10. This required a new screen reader solution which is when I found NVDA. He started using NVDA with relatively few issues and it was running well for the last year. He predominantly uses the desktop for email and OCR tasks so I had Office 2016 and Kurzweil 1000 installed. Recently his computer needed replacement so I set him up with a new computer with Windows 10 release 19042 and Office 2019. We immediately had issues with Outlook. Most of the issues revolve around opening of the email message. Initially I thought this may be due to the Office 2019 install so I rolled it back to Office 2016. This helped a little but issues still exist. One example that started today rather abruptly was that NVDA would read the header information for the message that was opened but would not read the body. I found that I could get some read by right clicking the mouse then left clicking, but that would only read the line the cursor was on. I’ve tried restarting both NVDA and Outlook as well as the computer without any success. I feel like I may not have Outlook or NVDA configured properly. Could anyone provide some insight on what maybe happening and any steps I could take towards rectifying it? Matt Peters Network & Systems Administrator St. Johnsbury Academy mpeters@... (802) 751-2390 Confidentiality Notice: This email may contain information protected under the Family Educational Rights and Privacy Act (FERPA) or the Health Insurance Portability and Accountability Act (HIPAA). If this email contains confidential and/or privileged health or student information and you are not entitled to access such information under FERPA or HIPAA, federal regulations require that you destroy this email without reviewing it and you may not forward it to anyone.
-- Best,
Nimer Jaber
The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats.
Registered Linux User 529141.
http://counter.li.org/
To find out about a free, open-source, and versatile screen reader for Windows, visit nvaccess.org
You can follow @nimerjaber on Twitter for the latest technology news.
To contact me, you can reply to this email or you may call me at (970) (393-4481) and I will do my best to respond to you promptly.
Thank you, and have a great day!
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