update on dll issue


 

Hello just for the hell of it I installed jaws 18 along with jaws 2018 and now the nvda doesn't give me the error message

not sure if installing jaws 18 fixed the jaws 2018 dll issue with nvda can any one please confirm this am trying to figure out if I need to send a nvda log with the error that it was giving me

something screwy is conflicting I mean I got the issue fixed for now but I need to see if I am the only one having this issue if not then I think a bug needs to be filed.

if I am the only one running in to this issue  what can I do to help track this issue?

Hank


Quentin Christensen
 

Hi Hank,

It's an odd issue.  It does sound like something perhaps wasn't registered properly when Jaws was installed or uninstalled.  I didn't have a solution and evidently, no-one else here did either as I know you've posted about this before.  Have you asked on one of the Jaws forums?

In any case, I'm glad you've got it resolved for now.

Regards

Quentin.

On Tue, Jan 23, 2018 at 9:18 AM, The Wolf <hank.smith966@...> wrote:
Hello just for the hell of it I installed jaws 18 along with jaws 2018 and now the nvda doesn't give me the error message

not sure if installing jaws 18 fixed the jaws 2018 dll issue with nvda can any one please confirm this am trying to figure out if I need to send a nvda log with the error that it was giving me

something screwy is conflicting I mean I got the issue fixed for now but I need to see if I am the only one having this issue if not then I think a bug needs to be filed.

if I am the only one running in to this issue  what can I do to help track this issue?

Hank








--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


 

Hello no I haven't checked on the jaws forums

but will do so.
thanks
Hank

On 1/22/2018 4:46 PM, Quentin Christensen wrote:
Hi Hank,

It's an odd issue.  It does sound like something perhaps wasn't registered properly when Jaws was installed or uninstalled.  I didn't have a solution and evidently, no-one else here did either as I know you've posted about this before.  Have you asked on one of the Jaws forums?

In any case, I'm glad you've got it resolved for now.

Regards

Quentin.

On Tue, Jan 23, 2018 at 9:18 AM, The Wolf <hank.smith966@...> wrote:
Hello just for the hell of it I installed jaws 18 along with jaws 2018 and now the nvda doesn't give me the error message

not sure if installing jaws 18 fixed the jaws 2018 dll issue with nvda can any one please confirm this am trying to figure out if I need to send a nvda log with the error that it was giving me

something screwy is conflicting I mean I got the issue fixed for now but I need to see if I am the only one having this issue if not then I think a bug needs to be filed.

if I am the only one running in to this issue  what can I do to help track this issue?

Hank








--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 



Quentin Christensen
 

The other thing I meant to ask, had you uninstalled anything else?  It looks like the issue was a DLL file being unregistered inadvertently and uninstalling something is usually the culprit there.  Microsoft Office particularly is a bad one for that.

Regards

Quentin.

On Tue, Jan 23, 2018 at 10:53 AM, The Wolf <hank.smith966@...> wrote:

Hello no I haven't checked on the jaws forums

but will do so.
thanks
Hank

On 1/22/2018 4:46 PM, Quentin Christensen wrote:
Hi Hank,

It's an odd issue.  It does sound like something perhaps wasn't registered properly when Jaws was installed or uninstalled.  I didn't have a solution and evidently, no-one else here did either as I know you've posted about this before.  Have you asked on one of the Jaws forums?

In any case, I'm glad you've got it resolved for now.

Regards

Quentin.

On Tue, Jan 23, 2018 at 9:18 AM, The Wolf <hank.smith966@...> wrote:
Hello just for the hell of it I installed jaws 18 along with jaws 2018 and now the nvda doesn't give me the error message

not sure if installing jaws 18 fixed the jaws 2018 dll issue with nvda can any one please confirm this am trying to figure out if I need to send a nvda log with the error that it was giving me

something screwy is conflicting I mean I got the issue fixed for now but I need to see if I am the only one having this issue if not then I think a bug needs to be filed.

if I am the only one running in to this issue  what can I do to help track this issue?

Hank








--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 





--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


 

Hello

I haven't installed anything but nvda and jaws

this is a fresh copy of windows7
totally weird

On 1/22/2018 6:20 PM, Quentin Christensen wrote:
The other thing I meant to ask, had you uninstalled anything else?  It looks like the issue was a DLL file being unregistered inadvertently and uninstalling something is usually the culprit there.  Microsoft Office particularly is a bad one for that.

Regards

Quentin.

On Tue, Jan 23, 2018 at 10:53 AM, The Wolf <hank.smith966@...> wrote:

Hello no I haven't checked on the jaws forums

but will do so.
thanks
Hank

On 1/22/2018 4:46 PM, Quentin Christensen wrote:
Hi Hank,

It's an odd issue.  It does sound like something perhaps wasn't registered properly when Jaws was installed or uninstalled.  I didn't have a solution and evidently, no-one else here did either as I know you've posted about this before.  Have you asked on one of the Jaws forums?

In any case, I'm glad you've got it resolved for now.

Regards

Quentin.

On Tue, Jan 23, 2018 at 9:18 AM, The Wolf <hank.smith966@...> wrote:
Hello just for the hell of it I installed jaws 18 along with jaws 2018 and now the nvda doesn't give me the error message

not sure if installing jaws 18 fixed the jaws 2018 dll issue with nvda can any one please confirm this am trying to figure out if I need to send a nvda log with the error that it was giving me

something screwy is conflicting I mean I got the issue fixed for now but I need to see if I am the only one having this issue if not then I think a bug needs to be filed.

if I am the only one running in to this issue  what can I do to help track this issue?

Hank








--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 





--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 



Quentin Christensen
 

Ah well that was my big idea.

I guess since you've got it working now there's not much more to do but leave it and see if it recurs or if it happens to anyone else.

Quentin.

On Tue, Jan 23, 2018 at 12:39 PM, The Wolf <hank.smith966@...> wrote:

Hello

I haven't installed anything but nvda and jaws

this is a fresh copy of windows7
totally weird

On 1/22/2018 6:20 PM, Quentin Christensen wrote:
The other thing I meant to ask, had you uninstalled anything else?  It looks like the issue was a DLL file being unregistered inadvertently and uninstalling something is usually the culprit there.  Microsoft Office particularly is a bad one for that.

Regards

Quentin.

On Tue, Jan 23, 2018 at 10:53 AM, The Wolf <hank.smith966@...> wrote:

Hello no I haven't checked on the jaws forums

but will do so.
thanks
Hank

On 1/22/2018 4:46 PM, Quentin Christensen wrote:
Hi Hank,

It's an odd issue.  It does sound like something perhaps wasn't registered properly when Jaws was installed or uninstalled.  I didn't have a solution and evidently, no-one else here did either as I know you've posted about this before.  Have you asked on one of the Jaws forums?

In any case, I'm glad you've got it resolved for now.

Regards

Quentin.

On Tue, Jan 23, 2018 at 9:18 AM, The Wolf <hank.smith966@...> wrote:
Hello just for the hell of it I installed jaws 18 along with jaws 2018 and now the nvda doesn't give me the error message

not sure if installing jaws 18 fixed the jaws 2018 dll issue with nvda can any one please confirm this am trying to figure out if I need to send a nvda log with the error that it was giving me

something screwy is conflicting I mean I got the issue fixed for now but I need to see if I am the only one having this issue if not then I think a bug needs to be filed.

if I am the only one running in to this issue  what can I do to help track this issue?

Hank








--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 





--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 





--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Brian's Mail list account <bglists@...>
 

So not clear what the difference is between the two, but to me it sounds like the dll had become unregistered and now its registered again.
I used to get this issue a lot with dlls belonging to the mp3 decoder used by Goldwave when Winamac was on the system. in the end I had to copy another copy to the right place then register that with the system and it has never complained since. My feeling is that its easy to get multiple entries in the registry or delete ones that have path details needed by a different piece of soft3ware. Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal email to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "The Wolf" <hank.smith966@gmail.com>
To: <nvda@nvda.groups.io>
Sent: Monday, January 22, 2018 10:18 PM
Subject: [nvda] update on dll issue


Hello just for the hell of it I installed jaws 18 along with jaws 2018 and now the nvda doesn't give me the error message

not sure if installing jaws 18 fixed the jaws 2018 dll issue with nvda can any one please confirm this am trying to figure out if I need to send a nvda log with the error that it was giving me

something screwy is conflicting I mean I got the issue fixed for now but I need to see if I am the only one having this issue if not then I think a bug needs to be filed.

if I am the only one running in to this issue what can I do to help track this issue?

Hank




Brian's Mail list account <bglists@...>
 

Which reminds me. A question from our office at the blind society. they are going to move from Office 365 to 2016, for reasons of being annoyed by the former, and wondered if doing this might break any screenreaders sometimes used by volunteers. Being as there does seem to be a history of problems with office, i wondered if anyone had tried this change and whether it went smoothly?
Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal email to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Quentin Christensen" <quentin@nvaccess.org>
To: <nvda@nvda.groups.io>
Sent: Tuesday, January 23, 2018 1:20 AM
Subject: Re: [nvda] update on dll issue


The other thing I meant to ask, had you uninstalled anything else? It
looks like the issue was a DLL file being unregistered inadvertently and
uninstalling something is usually the culprit there. Microsoft Office
particularly is a bad one for that.

Regards

Quentin.

On Tue, Jan 23, 2018 at 10:53 AM, The Wolf <hank.smith966@gmail.com> wrote:

Hello no I haven't checked on the jaws forums
but will do so.
thanks
Hank

On 1/22/2018 4:46 PM, Quentin Christensen wrote:

Hi Hank,

It's an odd issue. It does sound like something perhaps wasn't registered
properly when Jaws was installed or uninstalled. I didn't have a solution
and evidently, no-one else here did either as I know you've posted about
this before. Have you asked on one of the Jaws forums?

In any case, I'm glad you've got it resolved for now.

Regards

Quentin.

On Tue, Jan 23, 2018 at 9:18 AM, The Wolf <hank.smith966@gmail.com> wrote:

Hello just for the hell of it I installed jaws 18 along with jaws 2018
and now the nvda doesn't give me the error message

not sure if installing jaws 18 fixed the jaws 2018 dll issue with nvda
can any one please confirm this am trying to figure out if I need to send a
nvda log with the error that it was giving me

something screwy is conflicting I mean I got the issue fixed for now but
I need to see if I am the only one having this issue if not then I think a
bug needs to be filed.

if I am the only one running in to this issue what can I do to help
track this issue?

Hank






--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/

www.nvaccess.org
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess





--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/

www.nvaccess.org
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess


Peter Chin
 

And how did you re-regester the DLL file?

-----Original Message-----
From: Brian's Mail list account via Groups.Io
Sent: Tuesday, January 23, 2018 8:30 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] update on dll issue

So not clear what the difference is between the two, but to me it sounds
like the dll had become unregistered and now its registered again.
I used to get this issue a lot with dlls belonging to the mp3 decoder used
by Goldwave when Winamac was on the system. in the end I had to copy another
copy to the right place then register that with the system and it has never
complained since. My feeling is that its easy to get multiple entries in the
registry or delete ones that have path details needed by a different piece
of soft3ware. Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal email to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "The Wolf" <hank.smith966@gmail.com>
To: <nvda@nvda.groups.io>
Sent: Monday, January 22, 2018 10:18 PM
Subject: [nvda] update on dll issue


Hello just for the hell of it I installed jaws 18 along with jaws 2018 and now the nvda doesn't give me the error message

not sure if installing jaws 18 fixed the jaws 2018 dll issue with nvda can any one please confirm this am trying to figure out if I need to send a nvda log with the error that it was giving me

something screwy is conflicting I mean I got the issue fixed for now but I need to see if I am the only one having this issue if not then I think a bug needs to be filed.

if I am the only one running in to this issue what can I do to help track this issue?

Hank





Brian's Mail list account <bglists@...>
 

You need to read the item about it on the nvda site. has somebody got the direct link. I've lost it, but there is a utility in windows for doing this in a run box or in the command line. I'll make a muck up of the syntax, so can somebody remind us all?

It was a while back now.
Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal email to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Peter Chin" <peter.chinpk@gmail.com>
To: <nvda@nvda.groups.io>
Sent: Monday, February 26, 2018 6:52 AM
Subject: Re: [nvda] update on dll issue


And how did you re-regester the DLL file?

-----Original Message-----
From: Brian's Mail list account via Groups.Io
Sent: Tuesday, January 23, 2018 8:30 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] update on dll issue

So not clear what the difference is between the two, but to me it sounds
like the dll had become unregistered and now its registered again.
I used to get this issue a lot with dlls belonging to the mp3 decoder used
by Goldwave when Winamac was on the system. in the end I had to copy another
copy to the right place then register that with the system and it has never
complained since. My feeling is that its easy to get multiple entries in the
registry or delete ones that have path details needed by a different piece
of soft3ware. Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal email to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "The Wolf" <hank.smith966@gmail.com>
To: <nvda@nvda.groups.io>
Sent: Monday, January 22, 2018 10:18 PM
Subject: [nvda] update on dll issue


Hello just for the hell of it I installed jaws 18 along with jaws 2018 and now the nvda doesn't give me the error message

not sure if installing jaws 18 fixed the jaws 2018 dll issue with nvda can any one please confirm this am trying to figure out if I need to send a nvda log with the error that it was giving me

something screwy is conflicting I mean I got the issue fixed for now but I need to see if I am the only one having this issue if not then I think a bug needs to be filed.

if I am the only one running in to this issue what can I do to help track this issue?

Hank