Hi,

 

It has ben 3 days since I face problem  when navigating the chat list in Whatsapp Desktop version on Windows 10. Previously one is able to move from one chat list to another using the arrow down or arrow up keys.  Unfortunately now when in the chat list pressing the arrow down or arrow up will go straight to the chat contents and there is no way you can navigate from one chat to another chat anymore !!

It is really frustrating ..anyone face the same problem ?

Is there a fix to this problem ? anyone kind to respond..thanks in advance..

 

My software version used are as follows:

1. Windows 10 version  21H2
2. WhatsApp Desktop Version 2.2218.8
3. NVDA version  2022.1
4. Whatsapp NVDA add on version  used  Version: 2.2212.8; Author: Gerardo Kessler <ReaperYOtrasYerbas@... 

 

Best Wishes,

Ahmad Ismat

Malaysia

 

 

Hi.

I've had the same issue for some months now despite installing the latest updates to the add-on and whatsapp. The only way around it for now it seems is to switch between chats with control tab and control shift tab. When you press control shift tab and you can't cycle back any more, that's the latest chat.

Very best wishes,

Mo.

Hi,

 

It has ben 3 days since I face problem  when navigating the chat list in Whatsapp Desktop version on Windows 10. Previously one is able to move from one chat list to another using the arrow down or arrow up keys.  Unfortunately now when in the chat list pressing the arrow down or arrow up will go straight to the chat contents and there is no way you can navigate from one chat to another chat anymore !!

It is really frustrating ..anyone face the same problem ?

Is there a fix to this problem ? anyone kind to respond..thanks in advance..

 

My software version used are as follows:

1. Windows 10 version  21H2
2. WhatsApp Desktop Version 2.2218.8
3. NVDA version  2022.1
4. Whatsapp NVDA add on version  used  Version: 2.2212.8; Author: Gerardo Kessler <ReaperYOtrasYerbas@... 

 

Best Wishes,

Ahmad Ismat

Malaysia

 

 

Hi Ahmad,

I never used the NVDA WhatsApp add-on and can confirm that am also facing the same issue.

I believe this has nothing to do with the add-on but WhatsApp itself.

Thanks,,

Vaibhav

On Fri, 3 Jun 2022 at 20:58, Ahmad Ismat <aiar95r@...> wrote:

Hi Mobeen Iqbal,

 

Thanks so much for your feedback..really appreciate it !

 

Yes this is the alternative technique that I used as well.

 

Hope the developer for the WhatsApp Desktop nvda add on  can rectify this issue.

 

I have personally sent a request and highlighted this issue to the developer yesterday. Waiting for response.

Will share any response obtained from the developer in this group😊

 

Best Wishes,

ahmad

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Mobeen Iqbal
Sent: Saturday, June 4, 2022 4:54 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Whatsapp Desktop with NVDA unable to navigate chat list with arrow up and down keys

 

Hi.

I've had the same issue for some months now despite installing the latest updates to the add-on and whatsapp. The only way around it for now it seems is to switch between chats with control tab and control shift tab. When you press control shift tab and you can't cycle back any more, that's the latest chat.

Very best wishes,

Mo.

 

On 03/06/2022 10:52, Ahmad Ismat wrote:

Hi,

 

It has ben 3 days since I face problem  when navigating the chat list in Whatsapp Desktop version on Windows 10. Previously one is able to move from one chat list to another using the arrow down or arrow up keys.  Unfortunately now when in the chat list pressing the arrow down or arrow up will go straight to the chat contents and there is no way you can navigate from one chat to another chat anymore !!

It is really frustrating ..anyone face the same problem ?

Is there a fix to this problem ? anyone kind to respond..thanks in advance..

 

My software version used are as follows:

1. Windows 10 version  21H2
2. WhatsApp Desktop Version 2.2218.8
3. NVDA version  2022.1
4. Whatsapp NVDA add on version  used  Version: 2.2212.8; Author: Gerardo Kessler <ReaperYOtrasYerbas@... 

 

Best Wishes,

Ahmad Ismat

Malaysia

 

 

Hi Ahmad and all,

Another way to move to the different chat is by pressing Control + 1 (numbers at the top row) to move to the first chat and Control + 2 to the second chat and so on.Hope this help.

Hi Ahmad,

 

I never used the NVDA WhatsApp add-on and can confirm that am also facing the same issue.

 

I believe this has nothing to do with the add-on but WhatsApp itself.

 

Thanks,,

Vaibhav

 

 

 

On Fri, 3 Jun 2022 at 20:58, Ahmad Ismat <aiar95r@...> wrote:

Hi Mobeen Iqbal,

 

Thanks so much for your feedback..really appreciate it !

 

Yes this is the alternative technique that I used as well.

 

Hope the developer for the WhatsApp Desktop nvda add on  can rectify this issue.

 

I have personally sent a request and highlighted this issue to the developer yesterday. Waiting for response.

Will share any response obtained from the developer in this group😊

 

Best Wishes,

ahmad

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Mobeen Iqbal
Sent: Saturday, June 4, 2022 4:54 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Whatsapp Desktop with NVDA unable to navigate chat list with arrow up and down keys

 

Hi.

I've had the same issue for some months now despite installing the latest updates to the add-on and whatsapp. The only way around it for now it seems is to switch between chats with control tab and control shift tab. When you press control shift tab and you can't cycle back any more, that's the latest chat.

Very best wishes,

Mo.

 

On 03/06/2022 10:52, Ahmad Ismat wrote:

Hi,

 

It has ben 3 days since I face problem  when navigating the chat list in Whatsapp Desktop version on Windows 10. Previously one is able to move from one chat list to another using the arrow down or arrow up keys.  Unfortunately now when in the chat list pressing the arrow down or arrow up will go straight to the chat contents and there is no way you can navigate from one chat to another chat anymore !!

It is really frustrating ..anyone face the same problem ?

Is there a fix to this problem ? anyone kind to respond..thanks in advance..

 

My software version used are as follows:

1. Windows 10 version  21H2
2. WhatsApp Desktop Version 2.2218.8
3. NVDA version  2022.1
4. Whatsapp NVDA add on version  used  Version: 2.2212.8; Author: Gerardo Kessler <ReaperYOtrasYerbas@... 

 

Best Wishes,

Ahmad Ismat

Malaysia

 

 

Hi.

I've had the same issue for some months now despite installing the latest updates to the add-on and whatsapp. The only way around it for now it seems is to switch between chats with control tab and control shift tab. When you press control shift tab and you can't cycle back any more, that's the latest chat.

Very best wishes,

Mo.

On 03/06/2022 10:52, Ahmad Ismat wrote:

Hi,

 

It has ben 3 days since I face problem  when navigating the chat list in Whatsapp Desktop version on Windows 10. Previously one is able to move from one chat list to another using the arrow down or arrow up keys.  Unfortunately now when in the chat list pressing the arrow down or arrow up will go straight to the chat contents and there is no way you can navigate from one chat to another chat anymore !!

It is really frustrating ..anyone face the same problem ?

Is there a fix to this problem ? anyone kind to respond..thanks in advance..

 

My software version used are as follows:

1. Windows 10 version  21H2
2. WhatsApp Desktop Version 2.2218.8
3. NVDA version  2022.1
4. Whatsapp NVDA add on version  used  Version: 2.2212.8; Author: Gerardo Kessler <ReaperYOtrasYerbas@... 

 

Best Wishes,

Ahmad Ismat

Malaysia

 

 

As the down arrow activates automatically the next chat, when I'm on the chat list, I use the object navigation, NVDA+4 to return, NVDA+6 to advance.

Hi.

I've had the same issue for some months now despite installing the latest updates to the add-on and whatsapp. The only way around it for now it seems is to switch between chats with control tab and control shift tab. When you press control shift tab and you can't cycle back any more, that's the latest chat.

Very best wishes,

Mo.

 

On 03/06/2022 10:52, Ahmad Ismat wrote:

Hi,

 

It has ben 3 days since I face problem  when navigating the chat list in Whatsapp Desktop version on Windows 10. Previously one is able to move from one chat list to another using the arrow down or arrow up keys.  Unfortunately now when in the chat list pressing the arrow down or arrow up will go straight to the chat contents and there is no way you can navigate from one chat to another chat anymore !!

It is really frustrating ..anyone face the same problem ?

Is there a fix to this problem ? anyone kind to respond..thanks in advance..

 

My software version used are as follows:

1. Windows 10 version  21H2
2. WhatsApp Desktop Version 2.2218.8
3. NVDA version  2022.1
4. Whatsapp NVDA add on version  used  Version: 2.2212.8; Author: Gerardo Kessler <ReaperYOtrasYerbas@... 

 

Best Wishes,

Ahmad Ismat

Malaysia

 

 

Hi Luciano,

 

Thanks so much for your suggestion, it works !

Since I am using laptop keyboard, the object nabigation command is nvda + shift + left arrow instead of nvda + 4  and nvda + shift + right arrow instead of nvda + 6.

 

It simply works fine, really appreciate your response.

Best Wishes,

Ahmad

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Luciano de Souza
Sent: Tuesday, June 7, 2022 11:24 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Whatsapp Desktop with NVDA unable to navigate chat list with arrow up and down keys

 

As the down arrow activates automatically the next chat, when I'm on the chat list, I use the object navigation, NVDA+4 to return, NVDA+6 to advance.

 

Em 03/06/2022 17:53, Mobeen Iqbal escreveu:

Hi.

I've had the same issue for some months now despite installing the latest updates to the add-on and whatsapp. The only way around it for now it seems is to switch between chats with control tab and control shift tab. When you press control shift tab and you can't cycle back any more, that's the latest chat.

Very best wishes,

Mo.

 

On 03/06/2022 10:52, Ahmad Ismat wrote:

Hi,

 

It has ben 3 days since I face problem  when navigating the chat list in Whatsapp Desktop version on Windows 10. Previously one is able to move from one chat list to another using the arrow down or arrow up keys.  Unfortunately now when in the chat list pressing the arrow down or arrow up will go straight to the chat contents and there is no way you can navigate from one chat to another chat anymore !!

It is really frustrating ..anyone face the same problem ?

Is there a fix to this problem ? anyone kind to respond..thanks in advance..

 

My software version used are as follows:

1. Windows 10 version  21H2
2. WhatsApp Desktop Version 2.2218.8
3. NVDA version  2022.1
4. Whatsapp NVDA add on version  used  Version: 2.2212.8; Author: Gerardo Kessler <ReaperYOtrasYerbas@... 

 

Best Wishes,

Ahmad Ismat

Malaysia

 

 

Note that you can use j and k to move between chats when you are in the list.

Regards,

mk.

El 10/06/2022 a las 23:53, Ahmad Ismat escribió:

Hi Luciano,

 

Thanks so much for your suggestion, it works !

Since I am using laptop keyboard, the object nabigation command is nvda + shift + left arrow instead of nvda + 4  and nvda + shift + right arrow instead of nvda + 6.

 

It simply works fine, really appreciate your response.

Best Wishes,

Ahmad

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Luciano de Souza
Sent: Tuesday, June 7, 2022 11:24 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Whatsapp Desktop with NVDA unable to navigate chat list with arrow up and down keys

 

As the down arrow activates automatically the next chat, when I'm on the chat list, I use the object navigation, NVDA+4 to return, NVDA+6 to advance.

 

Em 03/06/2022 17:53, Mobeen Iqbal escreveu:

Hi.

I've had the same issue for some months now despite installing the latest updates to the add-on and whatsapp. The only way around it for now it seems is to switch between chats with control tab and control shift tab. When you press control shift tab and you can't cycle back any more, that's the latest chat.

Very best wishes,

Mo.

 

On 03/06/2022 10:52, Ahmad Ismat wrote:

Hi,

 

It has ben 3 days since I face problem  when navigating the chat list in Whatsapp Desktop version on Windows 10. Previously one is able to move from one chat list to another using the arrow down or arrow up keys.  Unfortunately now when in the chat list pressing the arrow down or arrow up will go straight to the chat contents and there is no way you can navigate from one chat to another chat anymore !!

It is really frustrating ..anyone face the same problem ?

Is there a fix to this problem ? anyone kind to respond..thanks in advance..

 

My software version used are as follows:

1. Windows 10 version  21H2
2. WhatsApp Desktop Version 2.2218.8
3. NVDA version  2022.1
4. Whatsapp NVDA add on version  used  Version: 2.2212.8; Author: Gerardo Kessler <ReaperYOtrasYerbas@... 

 

Best Wishes,

Ahmad Ismat

Malaysia