NVDA muted when on a call using VOIP


@crsuribe
 

Hello! I hope you can help. When I'm on a MS Teams call, NVDA's sound, including speech and tones, is completely muted. Other users don't have this problem and I can't figure out why this is happening. Any help appreciated!

NVDA 2022.1


Chris Smart
 

Which audio device do you have NVDA set to use, and which device(s) do you have Teams set to use?

 

For instance, you might have one going to your computer’s speakers and the other using a USB headset or second sound card.

 

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of crsuribe@...
Sent: June 9, 2022 12:10 PM
To: nvda@nvda.groups.io
Subject: [nvda] NVDA muted when on a call using VOIP

 

Hello! I hope you can help. When I'm on a MS Teams call, NVDA's sound, including speech and tones, is completely muted. Other users don't have this problem and I can't figure out why this is happening. Any help appreciated!

NVDA 2022.1