Trying to help a friend with Code Factory voices


Gerardo Corripio
 

I'm trying to help here in Mexico, who bought the Code Factory NVDA voices directly from Code Factory, and he's having the problem that he's sure he's installed the voices on 2 computers: home and work. They gave him a 3rd computer at work (a Laptop), and here's where the problem lies: He wants to install the 3rd license on his new Laptop, but upon typing in the key, the system talks about a 7-Day trial pmiod.
So where can he EMail Code Factory directly to see what's going on? And do you have how many activations with Cf 2 or 3?
Thanks for any help you guys can provide.

Gera
Enviado desde mi iPhone SE (2nd Generation) de Telcel


Daniel McGee
 

It's probably the trial demo. Since it's a 3rd computer. I believe three computers is your limit. However, do make sure that you deactivate the licence on say that work computer when not in use anymore. Because if it gets taken away from you, then you only have two license keys left.

On 21 Jun 2022, at 18:34, Gerardo Corripio <gera1027@...> wrote:

I'm trying to help here in Mexico, who bought the Code Factory NVDA voices directly from Code Factory, and he's having the problem that he's sure he's installed the voices on 2 computers: home and work. They gave him a 3rd computer at work (a Laptop), and here's where the problem lies: He wants to install the 3rd license on his new Laptop, but upon typing in the key, the system talks about a 7-Day trial pmiod.
So where can he EMail Code Factory directly to see what's going on? And do you have how many activations with Cf 2 or 3?
Thanks for any help you guys can provide.

Gera
Enviado desde mi iPhone SE (2nd Generation) de Telcel




Kenny Cheung
 

they need a better system to manage licenses. I don't like what they have. what if you forget you had a license on a computer?

On 6/21/2022 4:38 PM, Daniel McGee wrote:
It's probably the trial demo. Since it's a 3rd computer. I believe three computers is your limit. However, do make sure that you deactivate the licence on say that work computer when not in use anymore. Because if it gets taken away from you, then you only have two license keys left.

On 21 Jun 2022, at 18:34, Gerardo Corripio <gera1027@...> wrote:

I'm trying to help here in Mexico, who bought the Code Factory NVDA voices directly from Code Factory, and he's having the problem that he's sure he's installed the voices on 2 computers: home and work. They gave him a 3rd computer at work (a Laptop), and here's where the problem lies: He wants to install the 3rd license on his new Laptop, but upon typing in the key, the system talks about a 7-Day trial pmiod.
So where can he EMail Code Factory directly to see what's going on? And do you have how many activations with Cf 2 or 3?
Thanks for any help you guys can provide.

Gera
Enviado desde mi iPhone SE (2nd Generation) de Telcel





Brian's Mail list account
 

Normally these companies are pretty relaxed if, for example a computer dies and you need to get a new install, I find.
Brian

--
bglists@...
Sent via blueyonder.(Virgin media)
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Daniel McGee" <danielmcgee134@...>
To: <nvda@nvda.groups.io>
Sent: Tuesday, June 21, 2022 9:38 PM
Subject: Re: [nvda] Trying to help a friend with Code Factory voices


It's probably the trial demo. Since it's a 3rd computer. I believe three computers is your limit. However, do make sure that you deactivate the licence on say that work computer when not in use anymore. Because if it gets taken away from you, then you only have two license keys left.

On 21 Jun 2022, at 18:34, Gerardo Corripio <gera1027@...> wrote:

I'm trying to help here in Mexico, who bought the Code Factory NVDA voices directly from Code Factory, and he's having the problem that he's sure he's installed the voices on 2 computers: home and work. They gave him a 3rd computer at work (a Laptop), and here's where the problem lies: He wants to install the 3rd license on his new Laptop, but upon typing in the key, the system talks about a 7-Day trial pmiod.
So where can he EMail Code Factory directly to see what's going on? And do you have how many activations with Cf 2 or 3?
Thanks for any help you guys can provide.

Gera
Enviado desde mi iPhone SE (2nd Generation) de Telcel




Daniel McGee
 

Hi Brian


So are you saying, that in the situation where one can't retrieve there license, Code Factory could give you an extra key back to your account?


Obviously, one shouldn't abuse this and know before hand the limitations of the licensing system but if Code Factory can give you a key back in situations like a computer suddenly dieing on you then that's reassuring to know.

On 22/06/2022 07:53, Brian's Mail list account via groups.io wrote:
Normally these companies are pretty relaxed if, for example a computer dies and you need to get a new install, I find.
Brian


Gerardo Corripio
 

My friend was asking me if maybe when he updated NVDA and had to update the voices, he neglected to put the activation back on the server before updating, thus lost one of his keys upon updating?

Gera
Enviado desde mi iPhone SE (2nd Generation) de Telcel

El 22 jun 2022, a la(s) 1:53 a.m., Brian's Mail list account via groups.io <bglists@...> escribió:

Normally these companies are pretty relaxed if, for example a computer dies and you need to get a new install, I find.
Brian

--
bglists@...
Sent via blueyonder.(Virgin media)
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Daniel McGee" <danielmcgee134@...>
To: <nvda@nvda.groups.io>
Sent: Tuesday, June 21, 2022 9:38 PM
Subject: Re: [nvda] Trying to help a friend with Code Factory voices


It's probably the trial demo. Since it's a 3rd computer. I believe three computers is your limit. However, do make sure that you deactivate the licence on say that work computer when not in use anymore. Because if it gets taken away from you, then you only have two license keys left.

On 21 Jun 2022, at 18:34, Gerardo Corripio <gera1027@...> wrote:

I'm trying to help here in Mexico, who bought the Code Factory NVDA voices directly from Code Factory, and he's having the problem that he's sure he's installed the voices on 2 computers: home and work. They gave him a 3rd computer at work (a Laptop), and here's where the problem lies: He wants to install the 3rd license on his new Laptop, but upon typing in the key, the system talks about a 7-Day trial pmiod.
So where can he EMail Code Factory directly to see what's going on? And do you have how many activations with Cf 2 or 3?
Thanks for any help you guys can provide.

Gera
Enviado desde mi iPhone SE (2nd Generation) de Telcel












Sarah k Alawami
 

I didn't do that, and I was fine. As long as your computer ID doesn't change, you will still have 2 keys, or is it 3? I hate the online system they have, it's antiquated.

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Gerardo Corripio
Sent: Wednesday, June 22, 2022 5:06 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Trying to help a friend with Code Factory voices

My friend was asking me if maybe when he updated NVDA and had to update the voices, he neglected to put the activation back on the server before updating, thus lost one of his keys upon updating?

Gera
Enviado desde mi iPhone SE (2nd Generation) de Telcel

El 22 jun 2022, a la(s) 1:53 a.m., Brian's Mail list account via groups.io <bglists@...> escribió:

Normally these companies are pretty relaxed if, for example a computer dies and you need to get a new install, I find.
Brian

--
bglists@...
Sent via blueyonder.(Virgin media)
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Daniel McGee"
<danielmcgee134@...>
To: <nvda@nvda.groups.io>
Sent: Tuesday, June 21, 2022 9:38 PM
Subject: Re: [nvda] Trying to help a friend with Code Factory voices


It's probably the trial demo. Since it's a 3rd computer. I believe three computers is your limit. However, do make sure that you deactivate the licence on say that work computer when not in use anymore. Because if it gets taken away from you, then you only have two license keys left.

On 21 Jun 2022, at 18:34, Gerardo Corripio <gera1027@...> wrote:

I'm trying to help here in Mexico, who bought the Code Factory NVDA voices directly from Code Factory, and he's having the problem that he's sure he's installed the voices on 2 computers: home and work. They gave him a 3rd computer at work (a Laptop), and here's where the problem lies: He wants to install the 3rd license on his new Laptop, but upon typing in the key, the system talks about a 7-Day trial pmiod.
So where can he EMail Code Factory directly to see what's going on? And do you have how many activations with Cf 2 or 3?
Thanks for any help you guys can provide.

Gera
Enviado desde mi iPhone SE (2nd Generation) de Telcel












Josh Kennedy
 

I wish we could just go to a website and reset our own keys, like you can reset your jaws license keys. 


Gene
 

As I understand the authorization system, it relies on the synthesizer contacting the server run by the company to verify that the product is registered once a month.  That means that if the server is down, if the user is not on the Internet for some reason, or if the company goes out of business, the synthesizer won't function until some provision is made.  I haven't looked into the keys question but I consider the need for monthly verification to be a very serious defect.  Once a product is authorized, it should stay authorized.

Gene

On 6/22/2022 10:57 AM, Josh Kennedy wrote:

I wish we could just go to a website and reset our own keys, like you can reset your jaws license keys. 


Sarah k Alawami
 

Oh, I agree, however those of us who have contacted CF, I’m not one of them, I’m sure have gotten a lot of backlash re this method.  And it’s not a matter of if they go out of business but when, as it will happen at some point in someone’s future.

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Gene
Sent: Wednesday, June 22, 2022 9:03 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Trying to help a friend with Code Factory voices

 

As I understand the authorization system, it relies on the synthesizer contacting the server run by the company to verify that the product is registered once a month.  That means that if the server is down, if the user is not on the Internet for some reason, or if the company goes out of business, the synthesizer won't function until some provision is made.  I haven't looked into the keys question but I consider the need for monthly verification to be a very serious defect.  Once a product is authorized, it should stay authorized.

Gene

On 6/22/2022 10:57 AM, Josh Kennedy wrote:

I wish we could just go to a website and reset our own keys, like you can reset your jaws license keys.