NVDA 2022.2 Losing Focus


Dzhovani
 

Hi all,
Recently I installed the new NVDA version, but it started causing problems. For some apps, it announces the windows, but nothing inside it. The process of the app must be killed and the app started again so that it might work. This solution does not work in one particular case described below so I had to downgrade NVDA.
Conditions:
NVDA 2022.2
Windows 10
user account control is active
OpenVPNConnectGUI installed

scenario:
start open vpn gui
click "yes" on the uac security dialog
the window of the app is no longer accessible.

Downgrading NVDA resolved the issue, so it is the new version. Does anyone had such issues or are they able to replicate this one? I'm asking so that I'm sure before opening an issue on Github.


Sarah k Alawami
 

Do you have any old logs from that version of nvda you could email to the devs? Also have you tried any troubleshooting steps besides that one to see  if it really is nvda 22.x?

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Dzhovani
Sent: Saturday, July 23, 2022 10:35 AM
To: nvda@nvda.groups.io
Subject: [nvda] NVDA 2022.2 Losing Focus

 

Hi all,
Recently I installed the new NVDA version, but it started causing problems. For some apps, it announces the windows, but nothing inside it. The process of the app must be killed and the app started again so that it might work. This solution does not work in one particular case described below so I had to downgrade NVDA.
Conditions:
NVDA 2022.2
Windows 10
user account control is active
OpenVPNConnectGUI installed

scenario:
start open vpn gui
click "yes" on the uac security dialog
the window of the app is no longer accessible.

Downgrading NVDA resolved the issue, so it is the new version. Does anyone had such issues or are they able to replicate this one? I'm asking so that I'm sure before opening an issue on Github.


Eduardo Fermiano Luccas
 

Please note, after updating any software, it is a good idea to restart the computer. Restart by going to the Shutdown dialog, selecting “restart” and pressing ENTER. Updating software can change files which are in use. This can lead to instability and strange behaviour which is resolved by rebooting. This is the first thing to try if you do notice anything odd after updating.

Em sáb., 23 de jul. de 2022 às 14:34, Dzhovani <dzhovani.chemishanov@...> escreveu:

Hi all,
Recently I installed the new NVDA version, but it started causing problems. For some apps, it announces the windows, but nothing inside it. The process of the app must be killed and the app started again so that it might work. This solution does not work in one particular case described below so I had to downgrade NVDA.
Conditions:
NVDA 2022.2
Windows 10
user account control is active
OpenVPNConnectGUI installed

scenario:
start open vpn gui
click "yes" on the uac security dialog
the window of the app is no longer accessible.

Downgrading NVDA resolved the issue, so it is the new version. Does anyone had such issues or are they able to replicate this one? I'm asking so that I'm sure before opening an issue on Github.



--
eduardo fermiano luccas
joinville, brasil
músico e editor de áldio iniciante


Sarah k Alawami
 

I’m the victim of that for the first time in 12 years of running nvda. I rebooted last time, and, it worked.  Give that a try.

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Eduardo Fermiano Luccas
Sent: Saturday, July 23, 2022 3:12 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA 2022.2 Losing Focus

 

Please note, after updating any software, it is a good idea to restart the computer. Restart by going to the Shutdown dialog, selecting “restart” and pressing ENTER. Updating software can change files which are in use. This can lead to instability and strange behaviour which is resolved by rebooting. This is the first thing to try if you do notice anything odd after updating.

 

Em sáb., 23 de jul. de 2022 às 14:34, Dzhovani <dzhovani.chemishanov@...> escreveu:

Hi all,
Recently I installed the new NVDA version, but it started causing problems. For some apps, it announces the windows, but nothing inside it. The process of the app must be killed and the app started again so that it might work. This solution does not work in one particular case described below so I had to downgrade NVDA.
Conditions:
NVDA 2022.2
Windows 10
user account control is active
OpenVPNConnectGUI installed

scenario:
start open vpn gui
click "yes" on the uac security dialog
the window of the app is no longer accessible.

Downgrading NVDA resolved the issue, so it is the new version. Does anyone had such issues or are they able to replicate this one? I'm asking so that I'm sure before opening an issue on Github.


 

--

eduardo fermiano luccas

joinville, brasil

músico e editor de áldio iniciante


 

In all cases, whether you have the intention to file a GitHub issue for NVDA or not, when there are any irregularities in the behavior of NVDA, you should perform The Most Basic Troubleshooting Steps for Suspected NVDA Issues

If the first fixes the problem, there's no reason to do the second, and if the second fixes things, there's no reason to do the third.  But you will need to have done all three if you intend to file a GitHub issue, as those are required steps that you must confirm you have taken.

 

--

Brian - Windows 10, 64-Bit, Version 21H2, Build 19044  

The difference between a top-flight creative man and the hack is his ability to express powerful meanings indirectly.

         ~ Vance Packard


Brian's Mail list account
 

I mentioned this when it appeared to be saying it was running a portable version after an update and doing a complete shut down and a restart fixed this. Some system labelled files just don't like to be deleted. This was a problem even in old XP.

Another thing always worth a try is to see if the registry fixing tool can sort it out. Yet another is to see what else is running when the software giving the problems is running.
Sometimes if part of office is stuck running and you open something all sorts of funny stuff can happen.
Brian

--
bglists@...
Sent via blueyonder.(Virgin media)
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Sarah k Alawami" <marrie12@...>
To: <nvda@nvda.groups.io>
Sent: Saturday, July 23, 2022 11:38 PM
Subject: Re: [nvda] NVDA 2022.2 Losing Focus


I’m the victim of that for the first time in 12 years of running nvda. I rebooted last time, and, it worked. Give that a try.



From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Eduardo Fermiano Luccas
Sent: Saturday, July 23, 2022 3:12 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA 2022.2 Losing Focus



Please note, after updating any software, it is a good idea to restart the computer. Restart by going to the Shutdown dialog, selecting “restart” and pressing ENTER. Updating software can change files which are in use. This can lead to instability and strange behaviour which is resolved by rebooting. This is the first thing to try if you do notice anything odd after updating.



Em sáb., 23 de jul. de 2022 às 14:34, Dzhovani <dzhovani.chemishanov@... <mailto:dzhovani.chemishanov@...> > escreveu:

Hi all,
Recently I installed the new NVDA version, but it started causing problems. For some apps, it announces the windows, but nothing inside it. The process of the app must be killed and the app started again so that it might work. This solution does not work in one particular case described below so I had to downgrade NVDA.
Conditions:
NVDA 2022.2
Windows 10
user account control is active
OpenVPNConnectGUI installed

scenario:
start open vpn gui
click "yes" on the uac security dialog
the window of the app is no longer accessible.

Downgrading NVDA resolved the issue, so it is the new version. Does anyone had such issues or are they able to replicate this one? I'm asking so that I'm sure before opening an issue on Github.






--

eduardo fermiano luccas

joinville, brasil

músico e editor de áldio iniciante


Dzhovani
 

Just to close the topic, a full reinstall of nvda solved the issue. As far as it was a work machine, I haven't bothered trying the solutions one by one to check which one would've been enough.