Glad you got it working!
:)
All the best
Quentin.
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On Wed, Aug 17, 2022 at 5:30 AM Steve Nutt < steve@...> wrote: You don’t need to uninstall, but deactivate your licence before you install the new one, just in case it gets lost. All the best Steve
Hello Quentin and Steve, Thank you for that information, I have downloaded the program and am ready to install, do I need to uninstall my license key before installing the new version? will the new version install over the old one? in other words, do I* need to uninstal the old version before installing the new one? Thank you for your help with all this, I am most grateful. Best Regards, Jim. On 12/08/2022 13:00, Quentin Christensen wrote: Hi Jim, There is an add-on updater add-on which can help keep add-ons updated. Hello,
Some time agoI got a mnessage frrom NVDA to say that my code factory voices would not work with the next version of NVDA, so I haven't updated NVDA since, I have some questions before I do something about it.
1. Do I need to purchase a new package?
2. can I just purchase a new license?
If I have to purchas a new package, will the one which is not an NVDA add on work with NVDA?
My present package is quite old I suppose, but as it is quite an expensive item, I am hoping that a product which is independant of NVDA will not stop working at a later point.
Any clarification will be most appreciated, Thank you.
Best Regards, Jim.
-- Quentin Christensen Training and Support Manager
--
-- Quentin Christensen Training and Support Manager
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|
You don’t need to uninstall, but deactivate your licence before you install the new one, just in case it gets lost. All the best Steve
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From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of The Gamages via groups.io Sent: 13 August 2022 11:46 To: nvda@nvda.groups.io Subject: Re: [nvda] code factory voices Hello Quentin and Steve, Thank you for that information, I have downloaded the program and am ready to install, do I need to uninstall my license key before installing the new version? will the new version install over the old one? in other words, do I* need to uninstal the old version before installing the new one? Thank you for your help with all this, I am most grateful. Best Regards, Jim. On 12/08/2022 13:00, Quentin Christensen wrote: Hi Jim, There is an add-on updater add-on which can help keep add-ons updated. Hello,
Some time agoI got a mnessage frrom NVDA to say that my code factory voices would not work with the next version of NVDA, so I haven't updated NVDA since, I have some questions before I do something about it.
1. Do I need to purchase a new package?
2. can I just purchase a new license?
If I have to purchas a new package, will the one which is not an NVDA add on work with NVDA?
My present package is quite old I suppose, but as it is quite an expensive item, I am hoping that a product which is independant of NVDA will not stop working at a later point.
Any clarification will be most appreciated, Thank you.
Best Regards, Jim.
-- Quentin Christensen Training and Support Manager
--
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|
Hello ~Steve and #Quentin,
I have successfully updated my Code factory program, the only
thing I found is that I needed to update NVDA first, obvious
really but all done .
Thank you for all your assistance.
Best Regards, Jim.
On 13/08/2022 12:42, Steve Wettlaufer
wrote:
The new version should install over top of the old one. I've
never had to remove the old one first. You shouldn't have to
deactivate your license key either, although some people do that
just to be safe. But generally speaking, unless you're changing
something major about your system that goes far beyond an NVDA
update, I've found there's no need to do that.
Steve
On 2022-08-13 6:45 a.m., The Gamages
via groups.io wrote:
Hello Quentin and Steve,
Thank you for that information, I have downloaded the program
and am ready to install, do I need to uninstall my license key
before installing the new version? will the new version
install over the old one? in other words, do I* need to
uninstal the old version before installing the new one?
Thank you for your help with all this, I am most grateful.
Best Regards, Jim.
On 12/08/2022 13:00, Quentin
Christensen wrote:
Hi Jim,
There is an add-on updater add-on which can help keep
add-ons updated.
Kind regards
Quentin.
Hello,
Some time agoI got a mnessage frrom NVDA to say that my
code factory
voices would not work with the next version of NVDA, so I
haven't
updated NVDA since, I have some questions before I do
something about it.
1. Do I need to purchase a new package?
2. can I just purchase a new license?
If I have to purchas a new package, will the one which is
not an NVDA
add on work with NVDA?
My present package is quite old I suppose, but as it is
quite an
expensive item, I am hoping that a product which is
independant of NVDA
will not stop working at a later point.
Any clarification will be most appreciated, Thank you.
Best Regards, Jim.
--
Quentin
Christensen
Training and Support Manager
--
--
Best Regards, Jim.
|
|
Gerardo Corripio <gera1027@...>
Just to beon the safe side, yes, deactivate the license first before updating/installing. Also remember you’ll need to redownload the voices again once updated the driver. Good luck! Gera Enviado desde mi iPhone SE (2nd Generation) de Telcel
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El 13 ago 2022, a la(s) 5:45 a.m., The Gamages via groups.io <james.gamage@...> escribió:
Hello Quentin and Steve,
Thank you for that information, I have downloaded the program and
am ready to install, do I need to uninstall my license key before
installing the new version? will the new version install over the
old one? in other words, do I* need to uninstal the old version
before installing the new one?
Thank you for your help with all this, I am most grateful.
Best Regards, Jim.
On 12/08/2022 13:00, Quentin
Christensen wrote:
Hi Jim,
There is an add-on updater add-on which can help keep
add-ons updated.
Kind regards
Quentin.
Hello,
Some time agoI got a mnessage frrom NVDA to say that my code
factory
voices would not work with the next version of NVDA, so I
haven't
updated NVDA since, I have some questions before I do
something about it.
1. Do I need to purchase a new package?
2. can I just purchase a new license?
If I have to purchas a new package, will the one which is not
an NVDA
add on work with NVDA?
My present package is quite old I suppose, but as it is quite
an
expensive item, I am hoping that a product which is
independant of NVDA
will not stop working at a later point.
Any clarification will be most appreciated, Thank you.
Best Regards, Jim.
--
Quentin
Christensen
Training and Support Manager
--
|
|
The new version should install over top of the old one. I've
never had to remove the old one first. You shouldn't have to
deactivate your license key either, although some people do that
just to be safe. But generally speaking, unless you're changing
something major about your system that goes far beyond an NVDA
update, I've found there's no need to do that.
Steve
On 2022-08-13 6:45 a.m., The Gamages
via groups.io wrote:
toggle quoted message
Show quoted text
Hello Quentin and Steve,
Thank you for that information, I have downloaded the program
and am ready to install, do I need to uninstall my license key
before installing the new version? will the new version install
over the old one? in other words, do I* need to uninstal the old
version before installing the new one?
Thank you for your help with all this, I am most grateful.
Best Regards, Jim.
On 12/08/2022 13:00, Quentin
Christensen wrote:
Hi Jim,
There is an add-on updater add-on which can help keep
add-ons updated.
Kind regards
Quentin.
Hello,
Some time agoI got a mnessage frrom NVDA to say that my code
factory
voices would not work with the next version of NVDA, so I
haven't
updated NVDA since, I have some questions before I do
something about it.
1. Do I need to purchase a new package?
2. can I just purchase a new license?
If I have to purchas a new package, will the one which is
not an NVDA
add on work with NVDA?
My present package is quite old I suppose, but as it is
quite an
expensive item, I am hoping that a product which is
independant of NVDA
will not stop working at a later point.
Any clarification will be most appreciated, Thank you.
Best Regards, Jim.
--
Quentin
Christensen
Training and Support Manager
--
|
|
Hello Quentin and Steve,
Thank you for that information, I have downloaded the program and
am ready to install, do I need to uninstall my license key before
installing the new version? will the new version install over the
old one? in other words, do I* need to uninstal the old version
before installing the new one?
Thank you for your help with all this, I am most grateful.
Best Regards, Jim.
On 12/08/2022 13:00, Quentin
Christensen wrote:
Hi Jim,
There is an add-on updater add-on which can help keep
add-ons updated.
Kind regards
Quentin.
Hello,
Some time agoI got a mnessage frrom NVDA to say that my code
factory
voices would not work with the next version of NVDA, so I
haven't
updated NVDA since, I have some questions before I do
something about it.
1. Do I need to purchase a new package?
2. can I just purchase a new license?
If I have to purchas a new package, will the one which is not
an NVDA
add on work with NVDA?
My present package is quite old I suppose, but as it is quite
an
expensive item, I am hoping that a product which is
independant of NVDA
will not stop working at a later point.
Any clarification will be most appreciated, Thank you.
Best Regards, Jim.
--
Quentin
Christensen
Training and Support Manager
--
|
|
All you need to do is go to the CodeFactory website and download the latest version of the addon. Once you've installed that, you should then be able to update NVDA without losing access to your voices.
Steve
toggle quoted message
Show quoted text
On 2022-08-12 7:53 a.m., The Gamages via groups.io wrote: Hello,
Some time agoI got a mnessage frrom NVDA to say that my code factory voices would not work with the next version of NVDA, so I haven't updated NVDA since, I have some questions before I do something about it.
1. Do I need to purchase a new package?
2. can I just purchase a new license?
If I have to purchas a new package, will the one which is not an NVDA add on work with NVDA?
My present package is quite old I suppose, but as it is quite an expensive item, I am hoping that a product which is independant of NVDA will not stop working at a later point.
Any clarification will be most appreciated, Thank you.
Best Regards, Jim.
|
|
Hi Jim,
There is an add-on updater add-on which can help keep add-ons updated.
Kind regards
Quentin.
toggle quoted message
Show quoted text
Hello,
Some time agoI got a mnessage frrom NVDA to say that my code factory
voices would not work with the next version of NVDA, so I haven't
updated NVDA since, I have some questions before I do something about it.
1. Do I need to purchase a new package?
2. can I just purchase a new license?
If I have to purchas a new package, will the one which is not an NVDA
add on work with NVDA?
My present package is quite old I suppose, but as it is quite an
expensive item, I am hoping that a product which is independant of NVDA
will not stop working at a later point.
Any clarification will be most appreciated, Thank you.
Best Regards, Jim.
-- Quentin Christensen Training and Support Manager
|
|
Hello,
Some time agoI got a mnessage frrom NVDA to say that my code factory voices would not work with the next version of NVDA, so I haven't updated NVDA since, I have some questions before I do something about it.
1. Do I need to purchase a new package?
2. can I just purchase a new license?
If I have to purchas a new package, will the one which is not an NVDA add on work with NVDA?
My present package is quite old I suppose, but as it is quite an expensive item, I am hoping that a product which is independant of NVDA will not stop working at a later point.
Any clarification will be most appreciated, Thank you.
Best Regards, Jim.
|
|