Issue with whatsapp
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Mohamed Ahmed
hi, I have a problem with whatsapp desktop on windows and whatsapp web, the problem is : all whatsapp chats have no messages, only this shown Even if someone sends me a message: "Search=E2=80=A6 Menu Scroll to bottom application Message list. Press right arrow key on a message to open message context menu. Close panel Open emojis panel Open gif panel Open sticker panel Attach Type a message Voice message" I tried whatsapp web and I faced the same problem, I am using the following versions: Windows 10 22H2 (x64) build 19045.2251 NVDA 2022.3.2 WhatsApp 2.2243.7 I Noticed that this issue started since WhatsApp version 2.2240.7, I also attached a video in this mail to describe this issue, Thanks |
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darkmad88@...
Hi! You need to press space on "Application Message list" to get into it. Unfortunately, WhatsApp web/desktop now is less comfortable to use with screenreaders because of lost ability to select text and other issues. I tried to describe this issue to WA support, but they said that solving this problem is not part of their responsibilities.
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Mohamed Ahmed
hi, i always got confused because whatsapp updates have bad effects on accessibility. about this issue, I noticed that in focus mode everything works properly, but I still need to navigate in browse mode, thanks On Tue, Nov 15, 2022 at 5:30 PM <darkmad88@...> wrote: Hi! You need to press space on "Application Message list" to get into it. Unfortunately, WhatsApp web/desktop now is less comfortable to use with screenreaders because of lost ability to select text and other issues. I tried to describe this issue to WA support, but they said that solving this problem is not part of their responsibilities. |
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Christo de Klerk
I have very recently started using the MS Store version of WhatsApp with the WhtsApp+ NVDA addon which is available from the Spanish community site. It all works really well together. No problem with copying text or the like. Actually, I have not encountered any issues using it. I recommend you give this a try.
Kind regards
Christo
On 2022/11/15 05:37 pm, Mohamed Ahmed
wrote:
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Mohamed Ahmed
sure I will do, but I always prefer web based apps Because of the magnificence of browse mode
Thanks a lot Mohamed |
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tim
Not sure how much it will help, but there is a youtube by E Quenn about whatsapp. On 11/15/2022 5:31 AM, Mohamed Ahmed
wrote:
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Brian's Mail list account
Well that is debatable, they do have a duty to report accessibility changes as it is going to affect quite a lot of users.
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Brian -- bglists@... Sent via blueyonder.(Virgin media) Please address personal E-mail to:- briang1@..., putting 'Brian Gaff' in the display name field. ----- Original Message -----
From: <darkmad88@...> To: <nvda@nvda.groups.io> Sent: Tuesday, November 15, 2022 3:30 PM Subject: Re: [nvda] Issue with whatsapp Hi! You need to press space on "Application Message list" to get into it. Unfortunately, WhatsApp web/desktop now is less comfortable to use with screenreaders because of lost ability to select text and other issues. I tried to describe this issue to WA support, but they said that solving this problem is not part of their responsibilities. |
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z9zyt0@...
I prefer the same but whatsapp every time is a disaster.
I think NVDA should be able to work on this to try to improve it, because for whatsapp it seems that disabled people don't exist for them.
In short, the people of WhatsApp are nefarious. |
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Actually, I can use what’s app on ms store with no issues. I don’t need to press space, as far as I’ve found I just need to go into focus mode, write, tabb and shift tab between controls, get out of focus mode, send my attachments etc. It all works, only thing missing are the speed controls, unless they added those in an update and I missed it.
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of z9zyt0@...
Sent: Wednesday, November 16, 2022 4:35 AM To: nvda@nvda.groups.io Subject: Re: [nvda] Issue with whatsapp
And you think I didn't send a message to the support service? do not make me laugh. I know you have to press space to get into the message list, but it's not accessible enough either. please read my post before replying as i mentioned all this. |
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They fixed my iOs issues, and they really did make the store version a lot easier to use, maybe you did not get that build as of yet, wait a few months, it will come to you soon enough, and hopefully you will like it.
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of z9zyt0@...
Sent: Wednesday, November 16, 2022 4:47 AM To: nvda@nvda.groups.io Subject: Re: [nvda] Issue with whatsapp
I prefer the same but whatsapp every time is a disaster. I think NVDA should be able to work on this to try to improve it, because for whatsapp it seems that disabled people don't exist for them. In short, the people of WhatsApp are nefarious. |
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z9zyt0@...
I hate using the windows store, I need someone to fix this problem ASAP.
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Email them and advocate. Your problem won’t be fixed otherwise. If you don’t want to learn how to use the store, you won’t get the new what’s app that actually works well, so pick your poison.
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of z9zyt0@...
Sent: Wednesday, November 16, 2022 6:05 PM To: nvda@nvda.groups.io Subject: Re: [nvda] Issue with whatsapp
I hate using the windows store, I need someone to fix this problem ASAP. |
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Christo de Klerk
Goodness, man, it is as simple as typing "whatsapp" in MS Store,
pressing Enter on the button to download and in stall it and
you're done. That version of WhatsApp works beautifully with NVDA,
no accessibility issues, no need even for browse mode. I prefer it
to the phone version. Technology evolves. Open your mind; you
cannot remain stuck in the past, especially not if there are good
and accessible new alternatives. You don't need someone to fix the
problem for you ASAP; you can do it yourself.
Regards
Christo
On 2022/11/17 04:04 am,
z9zyt0@... wrote:
I hate using the windows store, I need someone to fix this problem ASAP. |
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Gene
The Microsoft Store is a Metro App, not a traditional web site.
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I haven't needed to use it so I just looked at it and played with it somewhat. I'll probably play with it some more but in order to use it well and understand what you are doing, you may well need some instruction. Here is a discussion of how to use it. http://accessibilitycentral.net/How%20to%20use%20the%20Windows%2010%20store%20with%20the%20NVDA%20screen%20reader.html Gene On 11/17/2022 1:22 AM, Christo de Klerk
wrote:
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Gene
I've played with the Microsoft Store app for awhile and on my
machine, it doesn't appear to match the description of how to use it
in the page I linked to. I'm puzzled about how to use it.
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This should probably be moved to the chat list but discussing how to use it might be useful to a lot of people. Gene On 11/17/2022 5:05 AM, Gene via
groups.io wrote:
The Microsoft Store is a Metro App, not a traditional web site. |
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hurrikennyandopo ...
Hi Gene
That tutorial is for the web version of that program.
Gene nz
On 18/11/2022 12:05 am, Gene wrote:
The Microsoft Store is a Metro App, not a traditional web site. |
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On Thu, Nov 17, 2022 at 02:22 AM, Christo de Klerk wrote:
You don't need someone to fix the problem for you ASAP; you can do it yourself.- Yep. And whether you like how you have to go about getting a fix is irrelevant. If you want it, you'll do it; if you don't, you won't I've posted the following before, and it sure applies here: It is impossible to help individuals who will not listen to advice unless they like that advice. Being a good assistant is not about making the person assisted "feel good," but about both asking the right (and sometimes hard) questions as well as giving the information necessary to achieve the desired result. Getting help is a two-way street, and those asking for help have work they must do, too, when asked. They also need to be ready to let go of what they'd like to do and instead do what's been asked for by the person offering assistance. Those receiving assistance are entitled to ask for clarification as well as free to reject advice. If you don’t wish to do what your assistant is asking, then state that so that you can both can move along. Assistants have every right to assist as they see fit, and those being assisted to either follow or reject the option(s) presented. An assistant is within their rights to withdraw support at any time, for any reason. --It used to be understood that if you published and profited from a mass media platform you should also be responsible for its content. That idea is nowadays considered quaintly archaic. There is no real accountability, and almost limitless ability to post any kind of ridiculous and scurrilous nonsense. God help us. ~ Ross Goldbaum, Letter to the New York Times, Regulating Media: It’s Now Seen as a Quaint Idea, November 13, 2022 |
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Pamela Dominguez
Okay, so how do you use it on a computer? I have a desktop. I guess I need a microphone. So, how do I install that? I have a microphone jack, so, of course, I would plug it in? But then, what else do I have to do? Pam.
Sent from Mail for Windows
From: Christo de Klerk
Sent: Thursday, November 17, 2022 2:22 AM To: nvda@nvda.groups.io Subject: Re: [nvda] Issue with whatsapp
Goodness, man, it is as simple as typing "whatsapp" in MS Store, pressing Enter on the button to download and in stall it and you're done. That version of WhatsApp works beautifully with NVDA, no accessibility issues, no need even for browse mode. I prefer it to the phone version. Technology evolves. Open your mind; you cannot remain stuck in the past, especially not if there are good and accessible new alternatives. You don't need someone to fix the problem for you ASAP; you can do it yourself.
Regards
Christo
On 2022/11/17 04:04 am, z9zyt0@... wrote:
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I don’t use it for talk, I only use what’s app for text at least on the computer side of things. It’s so much easier for me to keyboard than to talk most times. Start by tabbing around and using up and down arrows, etc. I know there are keys however I’m not sure if they changed. Good luck.
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Pamela Dominguez
Sent: Thursday, November 17, 2022 11:50 AM To: nvda@nvda.groups.io Subject: Re: [nvda] Issue with whatsapp
Okay, so how do you use it on a computer? I have a desktop. I guess I need a microphone. So, how do I install that? I have a microphone jack, so, of course, I would plug it in? But then, what else do I have to do? Pam.
Sent from Mail for Windows
From: Christo de Klerk
Goodness, man, it is as simple as typing "whatsapp" in MS Store, pressing Enter on the button to download and in stall it and you're done. That version of WhatsApp works beautifully with NVDA, no accessibility issues, no need even for browse mode. I prefer it to the phone version. Technology evolves. Open your mind; you cannot remain stuck in the past, especially not if there are good and accessible new alternatives. You don't need someone to fix the problem for you ASAP; you can do it yourself.
Regards
Christo
On 2022/11/17 04:04 am, z9zyt0@... wrote:
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hurrikennyandopo ...
Hi
The following tutorial is for the desk top version of whats app. Not sure if they integrated so you can use a mic yet? as the tutorial was written when it first appeared.
I can in the next day or so see if it is there and can be enabled? I just can not remember if I was able to then?
t probably needs editing and can not remember if it went to the website or not it is for the web/app version of the program.
The drop box link so you can get it is https://www.dropbox.com/s/9ceilrdfdbf4bkd/Using%20WhatsApp%20with%20nvda.txt?dl=1 I use it on my mobile phone now and talk to people with voice that way as the phone is always with me.
hope it helps.
I just tried the version with windows 10 from the store but could nto get past the first screen. I am guessing you have to also scan in first before it gives access to it.
Gene nz On 18/11/2022 6:40 am, hurrikennyandopo
... wrote:
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