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AnyDesk or TeamViewer, which is best with NVDA?

Brian Crabtree
 

There are lots of good suggestions being made about remote access software choices, but the question was about a person with limited tech skills accessing a machine running NVDA, so the most obvious choice is the one highlighted by farhan - use the FREE  Quick Assist app built in to Windows 10 & 11.

To find it on both machines, press the Windows key and type "quick", which should make the app show as the top hit in the search results. Press the Enter key to start the app on each machine.


Your boss needs to then click the "Help someone" button, which shows a 6 character code (your boss may need to sign in, but you don't). You enter the 6 character code your boss has been given, then press Enter to get it verified, then Enter again on a "Share screen" button, which connects the 2 machines.

At this point your boss can see your screen but cannot control your machine. If control is required, he or she can click the "Request control" button on their screen, which asks you to agree. Press Enter on the "Allow" button to provide control to the remote machine. You still have control of your machine and can end the session at any time, if you feel unhappy with what is being done. 
Sarah k Alawami
 

Yeah, that’s what I don’t get. Do I need the machine I’m controlling to have anything such as rim installed on it? I saw a demo way way way back in 2004 so I’m remembering that one. The cool thing if I am reading you correctly is I can hear what ever the sighted person has on their computer with nvda in this case. If the sighted person does not need rim on their computer, how wil the 2 way remote be established? Or in this case, the 1 way remote.

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Gregg Rosenberg
Sent: Thursday, April 27, 2023 12:41 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] AnyDesk or TeamViewer, which is best with NVDA?

 

Good afternoon,

 

I would suggest you take a look at R remote incident manager (RIM).

 

Do you have to install it on a Windows machine or use their Mac beta? The beauty of it is if you have NVDA installed on your side rim will allow you to take remote control of the machine that does not have anything on it at all and be able to provide rote remote support through NVDA, I’ve been using it for a few weeks now and it’s been pretty freaking solid. Even the beta is working pretty well. The only downside of the beta is we don’t have copy and paste yet so when I remote onto another machine, I’ll set up signal and create the note to self  by creating a conversation with my own cell phone. Then you can copy and paste things from one machine to another through signal. 

 

--

73 & 75

Gregory D. Rosenberg (AB9MZ)

RICIS, Inc.

+1 708-267-6664 Cell

+1 708-444-2690 Office

+1 708-444-1115 Fax (Call first)

 



On Apr 27, 2023, at 11:09, Sarah k Alawami <marrie12@...> wrote:



Does the person who I’m helping need to have rim on their computer? I’m guessing yes, and if that’s the case I’m not going to have a sighted person install something they will use just once.

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Steve Nutt via groups.io
Sent: Thursday, April 27, 2023 2:31 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] AnyDesk or TeamViewer, which is best with NVDA?

 

Hi,

 

I personally would use RIM from Pneuma Solutions. https://getrim.app.

 

All the best


Steve

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Janet Brandly
Sent: Wednesday, January 18, 2023 10:23 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] AnyDesk or TeamViewer, which is best with NVDA?

 

Hi Aaron,

 

I haven’t heard about this program, I’ll check into it. Regarding the NVDA add-on, doesn’t the person on the other end need to be using NVDA as well? This is a sighted person who is not that computer savvy.

 

Thanks,

 

Janet

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of valiant8086
Sent: January 18, 2023 1:29 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] AnyDesk or TeamViewer, which is best with NVDA?

 

Hi.

 

Try Jump Desk. You have to use NVDA object navigation to get around to some degree, but it is fast and simple. The audio is streamed and it sounds fairly good and is relatively responsive.

 

Of course, if you're just using NVDA you do know about the NVDA Remote add-on right?

 

 

Cheers:
Aaron Spears, AKA Valiant8086 General Partner at Valiant Galaxy Associates "we make (VERY GOOD AUDIOGAMES) for the blind comunity" http://valiantGalaxy.com

On 1/17/2023 6:37 PM, Janet Brandly wrote:

Hello,

 

Which of these programs works best with NVDA? My employer sometimes has to access my computer remotely and she uses either of these but I haven’t had much luck with AnyDesk. I haven’t tried TeamViewer yet.

 

Thanks in advance,

 

Janet


--
----------

Sarah Alawami, owner of flying Blind.  Visit my website to read my story. 

Windows 11 22H2 (AMD64) build 22621.1413

NonVisual Desktop Access (NVDA)

Version: 2023.1 (2023.1.0.27913)


Microsoft 365 MSO (Version 2302 Build 16.0.16130.20332) 64-bit


--
----------

Sarah Alawami, owner of flying Blind.  Visit my website to read my story. 

Windows 11 22H2 (AMD64) build 22621.1413
NonVisual Desktop Access (NVDA)
Version: 2023.1 (2023.1.0.27913)

Microsoft 365 MSO (Version 2302 Build 16.0.16130.20332) 64-bit
Gregg Rosenberg
 

Good afternoon,

I would suggest you take a look at R remote incident manager (RIM).

Do you have to install it on a Windows machine or use their Mac beta? The beauty of it is if you have NVDA installed on your side rim will allow you to take remote control of the machine that does not have anything on it at all and be able to provide rote remote support through NVDA, I’ve been using it for a few weeks now and it’s been pretty freaking solid. Even the beta is working pretty well. The only downside of the beta is we don’t have copy and paste yet so when I remote onto another machine, I’ll set up signal and create the note to self  by creating a conversation with my own cell phone. Then you can copy and paste things from one machine to another through signal. 


--
73 & 75
Gregory D. Rosenberg (AB9MZ)
gregg@...
RICIS, Inc.
+1 708-267-6664 Cell
+1 708-444-2690 Office
+1 708-444-1115 Fax (Call first)


On Apr 27, 2023, at 11:09, Sarah k Alawami <marrie12@...> wrote:



Does the person who I’m helping need to have rim on their computer? I’m guessing yes, and if that’s the case I’m not going to have a sighted person install something they will use just once.

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Steve Nutt via groups.io
Sent: Thursday, April 27, 2023 2:31 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] AnyDesk or TeamViewer, which is best with NVDA?

 

Hi,

 

I personally would use RIM from Pneuma Solutions. https://getrim.app.

 

All the best


Steve

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Janet Brandly
Sent: Wednesday, January 18, 2023 10:23 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] AnyDesk or TeamViewer, which is best with NVDA?

 

Hi Aaron,

 

I haven’t heard about this program, I’ll check into it. Regarding the NVDA add-on, doesn’t the person on the other end need to be using NVDA as well? This is a sighted person who is not that computer savvy.

 

Thanks,

 

Janet

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of valiant8086
Sent: January 18, 2023 1:29 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] AnyDesk or TeamViewer, which is best with NVDA?

 

Hi.

 

Try Jump Desk. You have to use NVDA object navigation to get around to some degree, but it is fast and simple. The audio is streamed and it sounds fairly good and is relatively responsive.

 

Of course, if you're just using NVDA you do know about the NVDA Remote add-on right?

 

 

Cheers:
Aaron Spears, AKA Valiant8086 General Partner at Valiant Galaxy Associates "we make (VERY GOOD AUDIOGAMES) for the blind comunity" http://valiantGalaxy.com

On 1/17/2023 6:37 PM, Janet Brandly wrote:

Hello,

 

Which of these programs works best with NVDA? My employer sometimes has to access my computer remotely and she uses either of these but I haven’t had much luck with AnyDesk. I haven’t tried TeamViewer yet.

 

Thanks in advance,

 

Janet


--
----------

Sarah Alawami, owner of flying Blind.  Visit my website to read my story. 

Windows 11 22H2 (AMD64) build 22621.1413
NonVisual Desktop Access (NVDA)
Version: 2023.1 (2023.1.0.27913)

Microsoft 365 MSO (Version 2302 Build 16.0.16130.20332) 64-bit
Sarah k Alawami
 

Does the person who I’m helping need to have rim on their computer? I’m guessing yes, and if that’s the case I’m not going to have a sighted person install something they will use just once.

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Steve Nutt via groups.io
Sent: Thursday, April 27, 2023 2:31 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] AnyDesk or TeamViewer, which is best with NVDA?

 

Hi,

 

I personally would use RIM from Pneuma Solutions. https://getrim.app.

 

All the best


Steve

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Janet Brandly
Sent: Wednesday, January 18, 2023 10:23 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] AnyDesk or TeamViewer, which is best with NVDA?

 

Hi Aaron,

 

I haven’t heard about this program, I’ll check into it. Regarding the NVDA add-on, doesn’t the person on the other end need to be using NVDA as well? This is a sighted person who is not that computer savvy.

 

Thanks,

 

Janet

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of valiant8086
Sent: January 18, 2023 1:29 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] AnyDesk or TeamViewer, which is best with NVDA?

 

Hi.

 

Try Jump Desk. You have to use NVDA object navigation to get around to some degree, but it is fast and simple. The audio is streamed and it sounds fairly good and is relatively responsive.

 

Of course, if you're just using NVDA you do know about the NVDA Remote add-on right?

 

 

Cheers:
Aaron Spears, AKA Valiant8086 General Partner at Valiant Galaxy Associates "we make (VERY GOOD AUDIOGAMES) for the blind comunity" http://valiantGalaxy.com

On 1/17/2023 6:37 PM, Janet Brandly wrote:

Hello,

 

Which of these programs works best with NVDA? My employer sometimes has to access my computer remotely and she uses either of these but I haven’t had much luck with AnyDesk. I haven’t tried TeamViewer yet.

 

Thanks in advance,

 

Janet


--
----------

Sarah Alawami, owner of flying Blind.  Visit my website to read my story. 

Windows 11 22H2 (AMD64) build 22621.1413
NonVisual Desktop Access (NVDA)
Version: 2023.1 (2023.1.0.27913)

Microsoft 365 MSO (Version 2302 Build 16.0.16130.20332) 64-bit
Steve Nutt
 

Hi,

 

I personally would use RIM from Pneuma Solutions. https://getrim.app.

 

All the best


Steve

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Janet Brandly
Sent: Wednesday, January 18, 2023 10:23 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] AnyDesk or TeamViewer, which is best with NVDA?

 

Hi Aaron,

 

I haven’t heard about this program, I’ll check into it. Regarding the NVDA add-on, doesn’t the person on the other end need to be using NVDA as well? This is a sighted person who is not that computer savvy.

 

Thanks,

 

Janet

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of valiant8086
Sent: January 18, 2023 1:29 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] AnyDesk or TeamViewer, which is best with NVDA?

 

Hi.

 

Try Jump Desk. You have to use NVDA object navigation to get around to some degree, but it is fast and simple. The audio is streamed and it sounds fairly good and is relatively responsive.

 

Of course, if you're just using NVDA you do know about the NVDA Remote add-on right?

 

 

Cheers:
Aaron Spears, AKA Valiant8086 General Partner at Valiant Galaxy Associates "we make (VERY GOOD AUDIOGAMES) for the blind comunity" http://valiantGalaxy.com

On 1/17/2023 6:37 PM, Janet Brandly wrote:

Hello,

 

Which of these programs works best with NVDA? My employer sometimes has to access my computer remotely and she uses either of these but I haven’t had much luck with AnyDesk. I haven’t tried TeamViewer yet.

 

Thanks in advance,

 

Janet
farhan israk
 

If you and your sighted college use Windows 10 or 11, you both can use quick assist. It is a built- in remote assistat software and accessible with nvda.


On Thu, Jan 19, 2023 at 4:23 AM Janet Brandly <jbrandly@...> wrote:

Hi Aaron,

 

I haven’t heard about this program, I’ll check into it. Regarding the NVDA add-on, doesn’t the person on the other end need to be using NVDA as well? This is a sighted person who is not that computer savvy.

 

Thanks,

 

Janet

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of valiant8086
Sent: January 18, 2023 1:29 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] AnyDesk or TeamViewer, which is best with NVDA?

 

Hi.

 

Try Jump Desk. You have to use NVDA object navigation to get around to some degree, but it is fast and simple. The audio is streamed and it sounds fairly good and is relatively responsive.

 

Of course, if you're just using NVDA you do know about the NVDA Remote add-on right?

 

 

Cheers:
Aaron Spears, AKA Valiant8086 General Partner at Valiant Galaxy Associates "we make (VERY GOOD AUDIOGAMES) for the blind comunity" http://valiantGalaxy.com

On 1/17/2023 6:37 PM, Janet Brandly wrote:

Hello,

 

Which of these programs works best with NVDA? My employer sometimes has to access my computer remotely and she uses either of these but I haven’t had much luck with AnyDesk. I haven’t tried TeamViewer yet.

 

Thanks in advance,

 

Janet
Janet Brandly
 

Hi Aaron,

 

I haven’t heard about this program, I’ll check into it. Regarding the NVDA add-on, doesn’t the person on the other end need to be using NVDA as well? This is a sighted person who is not that computer savvy.

 

Thanks,

 

Janet

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of valiant8086
Sent: January 18, 2023 1:29 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] AnyDesk or TeamViewer, which is best with NVDA?

 

Hi.

 

Try Jump Desk. You have to use NVDA object navigation to get around to some degree, but it is fast and simple. The audio is streamed and it sounds fairly good and is relatively responsive.

 

Of course, if you're just using NVDA you do know about the NVDA Remote add-on right?

 

 

Cheers:
Aaron Spears, AKA Valiant8086 General Partner at Valiant Galaxy Associates "we make (VERY GOOD AUDIOGAMES) for the blind comunity" http://valiantGalaxy.com

On 1/17/2023 6:37 PM, Janet Brandly wrote:

Hello,

 

Which of these programs works best with NVDA? My employer sometimes has to access my computer remotely and she uses either of these but I haven’t had much luck with AnyDesk. I haven’t tried TeamViewer yet.

 

Thanks in advance,

 

Janet
valiant8086
 

Hi.


Try Jump Desk. You have to use NVDA object navigation to get around to some degree, but it is fast and simple. The audio is streamed and it sounds fairly good and is relatively responsive.


Of course, if you're just using NVDA you do know about the NVDA Remote add-on right?



Cheers:
Aaron Spears, AKA Valiant8086 General Partner at Valiant Galaxy Associates "we make (VERY GOOD AUDIOGAMES) for the blind comunity" http://valiantGalaxy.com
On 1/17/2023 6:37 PM, Janet Brandly wrote:

Hello,

 

Which of these programs works best with NVDA? My employer sometimes has to access my computer remotely and she uses either of these but I haven’t had much luck with AnyDesk. I haven’t tried TeamViewer yet.

 

Thanks in advance,

 

Janet
Janet Brandly
 

Hi Carlos, thank you very much for this information. I’ll definitely give it a try.

 

Janet

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Carlos Esteban Martínez Macías via groups.io
Sent: January 18, 2023 7:52 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] AnyDesk or TeamViewer, which is best with NVDA?

 

Hi all.
Is possible use AnyDesk with the review cursor of NVDA in mode screen review. I recommend use the applications key or shift + f10 in the icon of the application in the system tray for connect.
TeamViewer is accesible with NVDA. however, some users in the Spanis community of NVDA reports that NVDA doesn't read in the last version but is possible fix the problem installing a previous version of TeamViewer, setting up and updating.
Regards.

Michael Micallef at FITA
 

Also depend of the kind of job you want to do, you might consider use the Remote Incident Manager it is fully accessible and it also has 30 minutes for free every 24 hours.

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Sarah k Alawami via groups.io
Sent: Wednesday, 18 January 2023 16:45
To: nvda@nvda.groups.io
Subject: Re: [nvda] AnyDesk or TeamViewer, which is best with NVDA?

 

CAUTION: This email originated from OUTSIDE the Government Email Infrastructure. DO NOT CLICK LINKS or OPEN attachments unless you recognise the sender and know the content is safe.

 

Actually, that’s why I suggested quick support for you and regular team viewer for the sighted person, you won’ have that issue.

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Carlos Esteban Martínez Macías via groups.io
Sent: Wednesday, January 18, 2023 6:52 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] AnyDesk or TeamViewer, which is best with NVDA?

 

Hi all.
Is possible use AnyDesk with the review cursor of NVDA in mode screen review. I recommend use the applications key or shift + f10 in the icon of the application in the system tray for connect.
TeamViewer is accesible with NVDA. however, some users in the Spanis community of NVDA reports that NVDA doesn't read in the last version but is possible fix the problem installing a previous version of TeamViewer, setting up and updating.
Regards.


--
----------

Sarah Alawami, owner of flying Blind.  Visit my website to read my story. 

Windows 11 22H2 (x64) build 22621.963

NVDA Version: 2022.3.3

Microsoft 365 MSO (Version 2211 Build 16.0.15831.20098) 64-bit 
Sarah k Alawami
 

Actually, that’s why I suggested quick support for you and regular team viewer for the sighted person, you won’ have that issue.

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Carlos Esteban Martínez Macías via groups.io
Sent: Wednesday, January 18, 2023 6:52 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] AnyDesk or TeamViewer, which is best with NVDA?

 

Hi all.
Is possible use AnyDesk with the review cursor of NVDA in mode screen review. I recommend use the applications key or shift + f10 in the icon of the application in the system tray for connect.
TeamViewer is accesible with NVDA. however, some users in the Spanis community of NVDA reports that NVDA doesn't read in the last version but is possible fix the problem installing a previous version of TeamViewer, setting up and updating.
Regards.


--
----------

Sarah Alawami, owner of flying Blind.  Visit my website to read my story. 

Windows 11 22H2 (x64) build 22621.963
NVDA Version: 2022.3.3

Microsoft 365 MSO (Version 2211 Build 16.0.15831.20098) 64-bit 
Sarah k Alawami
 

Use TeamViewer quick support on your end and she can use team viewer. QS is a portable app hence why I suggest it. And it is completely accessible as far as getting the code to your sighted person. If you share with teams or discord, you can share your screen and she can see the code right there. Hope that helps a bit.

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Janet Brandly
Sent: Tuesday, January 17, 2023 3:38 PM
To: nvda@nvda.groups.io
Subject: [nvda] AnyDesk or TeamViewer, which is best with NVDA?

 

Hello,

 

Which of these programs works best with NVDA? My employer sometimes has to access my computer remotely and she uses either of these but I haven’t had much luck with AnyDesk. I haven’t tried TeamViewer yet.

 

Thanks in advance,

 

Janet


--
----------

Sarah Alawami, owner of flying Blind.  Visit my website to read my story. 

Windows 11 22H2 (x64) build 22621.963
NVDA Version: 2022.3.3

Microsoft 365 MSO (Version 2211 Build 16.0.15831.20098) 64-bit 
Carlos Esteban Martínez Macías
 

Hi all.
Is possible use AnyDesk with the review cursor of NVDA in mode screen review. I recommend use the applications key or shift + f10 in the icon of the application in the system tray for connect.
TeamViewer is accesible with NVDA. however, some users in the Spanis community of NVDA reports that NVDA doesn't read in the last version but is possible fix the problem installing a previous version of TeamViewer, setting up and updating.
Regards.
Brian's Mail list account
 

I have not tried this personally, but people are telling me RIM Remote Incident Manager is the one, since it does not require nvda on the other end. I seldom remote in these days, so I'm a little out of touch. To do everything though, none of these are free.

Brian

--
bglists@...
Sent via blueyonder.(Virgin media)
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Janet Brandly" <jbrandly@...>
To: <nvda@nvda.groups.io>
Sent: Tuesday, January 17, 2023 11:37 PM
Subject: [nvda] AnyDesk or TeamViewer, which is best with NVDA?


Hello,



Which of these programs works best with NVDA? My employer sometimes has to
access my computer remotely and she uses either of these but I haven't had
much luck with AnyDesk. I haven't tried TeamViewer yet.



Thanks in advance,



Janet
Janet Brandly
 

Hello,

 

Which of these programs works best with NVDA? My employer sometimes has to access my computer remotely and she uses either of these but I haven’t had much luck with AnyDesk. I haven’t tried TeamViewer yet.

 

Thanks in advance,

 

Janet

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