NVDA Speech being clipped at end of what's being announced
jarred.faris@...
Hello all,
I tried searching for this issue, but couldn’t really find an answer so please forgive me if it’s been answered before.
I am having an issue where speech will start getting clipped at the end which seems to happen after switching from focus to browse mode sometimes, although I can’t seem to replicate it by just rapidly switching between them. This problem seems to creep up more often on web browsers due to the need to switch modes more often there I believe.
The only way I’ve found to fix the issue it to restart NVDA when it happens and the issue may or may not occur again.
I’ve also noticed that turning off rate boost seems to solve the issue with a non-boosted voice, but the problem immediately returns when reenabling rate boost.
This issue occurs on multiple headphones, Bluetooth, USB and the computer speakers.
Environment details: Windows 11 Home Version 10.0.22621 Build 22621 NVDA Version 20224 20224027401 Add-Ons: Bluetooth Audio, Numpad Nav Mode
Thank you for your time and any assistance is appreciated.
Jarred |
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Brian's Mail list account
Could it be that a new string is being spoken from a change on the page, over riding what you were listening too. I have some html emails from a local social media group called nextdoor.com that seems to do something like this. There is sometimes a delay as some kind of Javascript runs changing the page for a couple of seconds when a mode change set to auto is encountered. It seems to be OK if you don't use automatic mode changing. Its a pity that the profiles system in nvda cannot be configured to work for specific web sites.
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Brian -- bglists@... Sent via blueyonder.(Virgin media) Please address personal E-mail to:- briang1@..., putting 'Brian Gaff' in the display name field. ----- Original Message -----
From: <jarred.faris@...> To: <nvda@nvda.groups.io> Sent: Friday, January 20, 2023 2:46 AM Subject: [nvda] Audio Clipping Issues Hello all, I tried searching for this issue, but couldn't really find an answer so please forgive me if it's been answered before. I am having an issue where speech will start getting clipped at the end which seems to happen after switching from focus to browse mode sometimes, although I can't seem to replicate it by just rapidly switching between them. This problem seems to creep up more often on web browsers due to the need to switch modes more often there I believe. The only way I've found to fix the issue it to restart NVDA when it happens and the issue may or may not occur again. I've also noticed that turning off rate boost seems to solve the issue with a non-boosted voice, but the problem immediately returns when reenabling rate boost. This issue occurs on multiple headphones, Bluetooth, USB and the computer speakers. Environment details: Windows 11 Home Version 10.0.22621 Build 22621 NVDA Version 20224 20224027401 Add-Ons: Bluetooth Audio, Numpad Nav Mode Thank you for your time and any assistance is appreciated. Jarred |
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Nermin
Hi,
I've lost the original mail that talks about NVDA clipping parts of text during use. Just wanted to report I am experiencing the same thing on a Samsung Book Pro LTE running Windows 11 22H2. The machine in question has 16 GB of RAM and a fast enough Intel processor. The antivirus is the built-in defender. I am using NVDA 2022.4 with the updater add-on, MS Word Text Editor add-on, Zoom enhancements, TeamTalk fixes, Skype, Objpad, Sound Splitter, Mozilla Apps Enhancements, and Braille Extender. Just naming them for completeness sake, though this also happens with add-ons disabled after a while. It's most notable while browsing in Edge and playing video files from YouTube. I thought that it might be some kind of sound card glitch, but it happens with both external cards, headphones and bluetooth devices. The internal card is an on-board Realtek sound card. Sometimes it helps to switch speech synthesizers, but the best thing to do is to quit NVDA and restart it after a bit. Another thing I am noticing is an increased slugishness while browsing using Edge and reading e-mails using Thunderbird. Sometimes it becomes so imbearable I have to restart both Thunderbird and NVDA to fix it. Thunderbird is on Version 102.7.0, and Edge is 109.0.1518.61. I am not sure those issues are related, but thay're certainly annoying. Regards, Nermin |
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I have merged the two recent topics and changed the title to be completely descriptive of the key characteristic.
-- Brian - Virginia, USA - Windows 11 Pro, 64-Bit, Version 22H2, Build 22621; Office 2016, Version 16.0.15726.20188, 32-bit It is much easier to be critical than to be correct. ~ Benjamin Disraeli, 1804-1881 |
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Brian's Mail list account
Just one comment. If you temporally disable the internal sound caad and just use an external on, doe it still occur. OK I know it is supposed to switch it off when you plug in some USB headsets etc. However there seem to be many problems with drivers of that hardware they are using.
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If that does not fix it, then unless you have the slowest hard drive in the world, something else is. If its a new machine, look for what might be termed bloatware. IE stuff installed by the vendor that runs in the background, usually started when the computer boots. Obviously be careful what you remove, but you can disable some of it selectively as starting in the first place. As a matter of interest, does this affect Narrator, or just nvda? Brian -- bglists@... Sent via blueyonder.(Virgin media) Please address personal E-mail to:- briang1@..., putting 'Brian Gaff' in the display name field. ----- Original Message -----
From: "Brian Vogel" <britechguy@...> To: <nvda@nvda.groups.io> Sent: Friday, January 20, 2023 9:46 PM Subject: Re: [nvda] NVDA Speech being clipped at end of what's being announced I have merged the two recent topics and changed the title to be completely descriptive of the key characteristic. -- Brian - Virginia, USA - Windows 11 Pro, 64-Bit, Version 22H2, Build 22621; Office 2016, Version 16.0.15726.20188, 32-bit *It is much easier to be critical than to be correct.* ~ Benjamin Disraeli, 1804-1881 |
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jarred.faris@...
It's interesting that the other poster experiencing the issue is also using a Samsung device. I didn't think about posting it on the original message, but I'm experiencing this issue on a Samsung Galaxy Book2 Pro.
As far as automatic switching goes, I have automatic switching for focus changes and have tried without it, but it didn't seem to make a difference. This issue is really intermittent though, I can go days without seeing it and then sometimes it'll happen several times within minutes. I haven't noticed the issue with either Fusion or Narrator. I don't use Narrator that often, but my use is almost split between Fusion and NVDA evenly, sometimes using each for hours at a time. Jarred |
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Nermin
Hi Jarred,
I'm glad we were able to establish some connection between the Book Pro and NVDA. The question is what may be causing it. I have the device set to "balanced" as far as the fan and speed goes, that can be adjusted in Samsung settings. What is your device set to? Nermin |
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jarred.faris@...
Nermin,
Not sure if the settings are named slightly different between the machines, but I have "Optimized" set in Samsung Settings and "Best power efficiency" set in Windows power settings. It seems strange that power settings would effect it as I would think that if it was being throttled due to power that a restart wouldn't fix it or that the issue would happen again relatively soon, but I admit that I don't know much about how Windows attempts to save power. I could be wrong, but I think I've noticed the issue happening more often when there are multiple sounds being played at once. For example, it seems like it might happen more often if I'm in the middle of typing something and getting a lot of keyboard echo, like when echoing all all characters when coding as I normally only echo words, and then having a notification or 2 back-to-back from something like Outlook or Messages for Web. If you notice the issue happening again, could you see if other audio is playing or chiming in when it starts? I also still find it weird that, when it happens, it won't clip if you switch off rate boosting although it doesn't actually fix the issue, just removes it until you reenable the rate boost. This makes me wonder, I'm using the Windows Core One voices, Zera in particular with rate boost enabled. As you mentioned in your previous message that changing synth can resolve the issue, I wonder if it's something weird with the synth, rate boost, and multiple audio sources at once. Do you mind sharing what synth you use and if you use rate boost as well? Jarred |
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Nermin
Hi Jarred,
I am not using any rate boost, and I
use OneCore, sometimes ESpeak NG, and eloquence.
What I find odd is when I play Youtube
clips, the sound will be cut off at the end of words or letters
while spelling something, which is so weird since audio is playing
and one should think that this would then result in speech being
played through to the last utterance.
The Youtube video, however, will play
fine and no cut-offs occur.
Also, do you have any kind of
enhancements turned on in playback settings for speakers and the
headphone jack?
Is Dolby Atmos turned off in the
Samsung settings app under sound?
What I've done temporarily is to turn
off audio enhancements in playback settings for both the headphone
jack and the internal speakers.
Dolby Atmos is still on, though.
This has resulted in less lag so far,
but I am not throwing a party yet.
The only thing that will get cut off is
the beginning of speech, since it takes the sound card a
millisecond to realise it's being used.
I have character echo turned off.
Maybe I'll find a solution to that
problem as well.
There may be a way to turn off
hibernation or energy saving stuff for the sound card, but I have
not found anything using the current Realtek driver.
Regards,
Nermin
Am 22.01.2023 um 05:01 schrieb
jarred.faris@...:
Nermin, |
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Brian's Mail list account
Fusion is the Jaws and magnifier, so I wonder if the Jaws and nvda are both terminating correctly when you are using the other one?
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I'm assuming this machine uses an SSd drive?? Brian -- bglists@... Sent via blueyonder.(Virgin media) Please address personal E-mail to:- briang1@..., putting 'Brian Gaff' in the display name field. ----- Original Message -----
From: <jarred.faris@...> To: <nvda@nvda.groups.io> Sent: Saturday, January 21, 2023 2:04 PM Subject: Re: [nvda] NVDA Speech being clipped at end of what's being announced It's interesting that the other poster experiencing the issue is also using a Samsung device. I didn't think about posting it on the original message, but I'm experiencing this issue on a Samsung Galaxy Book2 Pro. As far as automatic switching goes, I have automatic switching for focus changes and have tried without it, but it didn't seem to make a difference. This issue is really intermittent though, I can go days without seeing it and then sometimes it'll happen several times within minutes. I haven't noticed the issue with either Fusion or Narrator. I don't use Narrator that often, but my use is almost split between Fusion and NVDA evenly, sometimes using each for hours at a time. Jarred |
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Brian's Mail list account
Sounds like you need to download Silencio or however its spelled. Certainly, this holds the audio channel open,but this may only be of use to stop the beginning from being. as multiple sounds are playing at the end, I don't see how that silence hold the card open would make any difference to the end at all. I'd almost take bets its the hardware driver. Those ones can be a real pain, and many reinstall the Microsoft default ones.
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Brian -- bglists@... Sent via blueyonder.(Virgin media) Please address personal E-mail to:- briang1@..., putting 'Brian Gaff' in the display name field. ----- Original Message -----
From: "Nermin via groups.io" <voy44@...> To: <nvda@nvda.groups.io> Sent: Sunday, January 22, 2023 10:46 AM Subject: Re: [nvda] NVDA Speech being clipped at end of what's being announced Hi Jarred, I am not using any rate boost, and I use OneCore, sometimes ESpeak NG, and eloquence. What I find odd is when I play Youtube clips, the sound will be cut off at the end of words or letters while spelling something, which is so weird since audio is playing and one should think that this would then result in speech being played through to the last utterance. The Youtube video, however, will play fine and no cut-offs occur. Also, do you have any kind of enhancements turned on in playback settings for speakers and the headphone jack? Is Dolby Atmos turned off in the Samsung settings app under sound? What I've done temporarily is to turn off audio enhancements in playback settings for both the headphone jack and the internal speakers. Dolby Atmos is still on, though. This has resulted in less lag so far, but I am not throwing a party yet. The only thing that will get cut off is the beginning of speech, since it takes the sound card a millisecond to realise it's being used. I have character echo turned off. Maybe I'll find a solution to that problem as well. There may be a way to turn off hibernation or energy saving stuff for the sound card, but I have not found anything using the current Realtek driver. Regards, Nermin Am 22.01.2023 um 05:01 schrieb jarred.faris@...: Nermin, |
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Gene
Use Silensio to solve the problem of a bit of speech being cut off
at the beginning after the sound card has not been used for a
little. This is a power saving feature. It isn't the sound card
taking time to know it is being used. It is the sound card stopping
to save power and taking a moment to be powered on and function
again.
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You can read about Silenzio here and a link to download it is provided in the text. Do a search of the page for Silenzio, starting from the top of the page and you will get to the section on the first search. https://mosen.org/soundsfrustrating/ Gene On 1/22/2023 4:46 AM, Nermin via
groups.io wrote:
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Travis Siegel
Yeah, this is exactly the same problem I have with bluetooth headphones on IOS, which is why I won't use them.
On 1/22/2023 10:14 AM, Gene wrote:
Use Silensio to solve the problem of a bit of speech being cut off at the beginning after the sound card has not been used for a little. This is a power saving feature. It isn't the sound card taking time to know it is being used. It is the sound card stopping to save power and taking a moment to be powered on and function again. |
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Luke Davis
Travis Siegel wrote:
Yeah, this is exactly the same problem I have with bluetooth headphones on IOS, which is why I won't use them.I have found that to be extremely dependent on the bluetooth devices in question. I have found several to use with my iDevices, that do not exhibit this problem. The common factor seems to be that the closer they are in version to bluetooth 5, the less they have this issue. Luke |
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Travis Siegel
Good to know. I'll see what I can find that might behave properly then. I couldn't use the ones I had, because they'd cut off the start of the speaking, which if it was only saying one or two words, just about cut it out entirely. Basically made the phone unusable. Reading long passages of text was fine though.
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On 1/26/2023 11:20 PM, Luke Davis wrote:
Travis Siegel wrote:Yeah, this is exactly the same problem I have with bluetooth headphones on IOS, which is why I won't use them.I have found that to be extremely dependent on the bluetooth devices in question. I have found several to use with my iDevices, that do not exhibit this problem. |
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jarred.faris@...
It's been a few days since I've looked at the thread thanks to school and work. Brian, I'm not sure that Fusion should have anything to do with it as I don't have it set to auto start and this will happen after a restart of the PC when it's never been running and NVDA has only been on for a short time.
I don't believe this has anything to do with power saving either as the Bluetooth Audio add-on seems to solve my issue of not hearing the first part of speech. I thought it was possible that the add-on might be causing an issue, and that's still possible, but it seems unlikely to me as the issue is random and, once it starts, gets worse the longer you wait to restart NVDA. I would think that if playing some background noise was the issue, that it would always happen and not just be a random problem. I haven't tested with different hardware drivers as after reading the article about Silenzo, or however you say it, the author and commentors mentioned that possibly causing other audio issues. While I'm not ruling that out, it seems weird to me that, that would be the issue as it happens on 2 different Bluetooth headsets,Sennheiser Momentum 4's and Shokz Open Run Pro. It also hapens with my Turtle Beach Stealth 700s which are wireless 2.4 ghz USB. I would think that if it was something to do with the audio card/drivers that this issue would also accur with Narrator and Fusion which neither seem to exhibit the issue. I'm really stumped on this one as I've checked resource usage when it happens to make sure it's not something hanging, and RAM was running about 38%, CPU around 3% and there was basically no usage on disk and network. Also, since you asked about it, the machine is running with an SSD. As I've said, I'm really at a loss for what's going on and anything else to try. If anyone has any other suggestions, please let me know. Also, as to bluetooth and iOS devices, I'm new to using tham, but the iPhone 14 seems to work really wel with the Shokz Open Comms and OpenRun Pro. I can't remember having issues with speech cut off while using them, but it does get a little broken up when switching from the voice channel to media channel like after listening to a voice mail or after a call ends. Jarred |
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Gene
The author didn't say anything about Silenzio causing other audio
issues. He talked about other possible solutions causing other
audio issues. All that Silenzio does is keep your sound card active
and it causes no problems. Its been around and used by some blind
people perhaps for two years and I don't recall seeing any messages
on the lists I follow saying it causes the user any problems.
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Gene On 1/27/2023 4:50 AM,
jarred.faris@... wrote:
It's been a few days since I've looked at the thread thanks to school and work. Brian, I'm not sure that Fusion should have anything to do with it as I don't have it set to auto start and this will happen after a restart of the PC when it's never been running and NVDA has only been on for a short time. |
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Can you use crystal disk to check to see if you have a failing hd or hds? That tool really, really has saved my bum a number of times. I’m guessing here, however I have used wireless headsets and not had this problem w/ nvda.
------
Sarah Alawami: owner of flying blind. Read my story, check out my journey and read documentation on the pmdg 737-8 at my website.
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of jarred.faris@...
Sent: Friday, January 27, 2023 2:51 AM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA Speech being clipped at end of what's being announced
It's been a few days since I've looked at the thread thanks to school and work. Brian, I'm not sure that Fusion should have anything to do with it as I don't have it set to auto start and this will happen after a restart of the PC when it's never been running and NVDA has only been on for a short time. -- ---------- Sarah Alawami, owner of flying Blind. Visit my website to read my story. Windows 11 22H2 (x64) build 22621.963 NVDA Version: 2022.3.3 Microsoft 365 MSO (Version 2211 Build 16.0.15831.20098) 64-bit |
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Have you checked both your Bluetooth hardware (card) and the driver for same? Depending on the age of the computer, you could still be back on Bluetooth 4.X.
This is a very strange issue, though. Cut-offs almost always occur at the initiation of speech due to a sleeping sound card, and that's what Silenzio and the NVDA add-on that does the same thing are meant to address by keeping the sound card constantly active by "playing silence." I know that on my machine, Bluetooth to my hearing aids is just disasterously bad with constant cut-outs. My phone works with them like a champ. The Intel wireless card (for both WiFi and Bluetooth) that's in my computer is Bluetooth version 4.2. The phone has Bluetooth 5.1. It may be that you will need to replace your Bluetooth card to get to the latest supported Bluetooth version to get this to stop. Then again, you may have one that does support the latest, then you're back to square one. -- Brian - Virginia, USA - Windows 11 Pro, 64-Bit, Version 22H2, Build 22621; Office 2016, Version 16.0.15726.20188, 32-bit It is much easier to be critical than to be correct. ~ Benjamin Disraeli, 1804-1881 |
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Gene
I think the first thing that should be done is to try Silenzio. I
think a failing hard drive wouldn't account for the problem as I
suspect information the sound card uses is in RAM and the hard drive
doesn't have to get such information for the sound card to
function.
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Gene On 1/27/2023 9:58 AM, Sarah k Alawami
wrote:
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