Buttons on websites


AKH AKH
 

Usually I can just press enter on a button and it works, but on one website, NVDA tells me it is a button and it is collapsed. I try pressing enter or space bar but they have no impact. Are there other ways of getting that button to work or un-collapsing the items plese. I don't know much about using the mouse?

Andrew


JM Casey
 

Hey.

You can try the left mouse click, or numpad /, and see if that does anything.
When it says "collapsed", yes, it means you have to press the button to expand a menu or something similar. Therefore, it's possible that you pressing enter does in fact have an effect, but you are not seeing it. The expanded items are usually right "underneath" where the button to expand them is, but sometimes perhaps they aren't. Next time you press the button, see if it still says "collapsed", then look around the page and see if anything looks different.

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of AKH AKH
Sent: January 19, 2023 8:48 AM
To: nvda@nvda.groups.io
Subject: [nvda] Buttons on websites

Usually I can just press enter on a button and it works, but on one website, NVDA tells me it is a button and it is collapsed. I try pressing enter or space bar but they have no impact. Are there other ways of getting that button to work or un-collapsing the items plese. I don't know much about using the mouse?

Andrew


AKH AKH
 

How do  I do a left mouse click as you suggest, please.

When I press enter the button still says collapsed and nothing on the page changes.

On 19/01/2023 13:59, JM Casey wrote:
Hey.

You can try the left mouse click, or numpad /, and see if that does anything.
When it says "collapsed", yes, it means you have to press the button to expand a menu or something similar. Therefore, it's possible that you pressing enter does in fact have an effect, but you are not seeing it. The expanded items are usually right "underneath" where the button to expand them is, but sometimes perhaps they aren't. Next time you press the button, see if it still says "collapsed", then look around the page and see if anything looks different.


-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of AKH AKH
Sent: January 19, 2023 8:48 AM
To: nvda@nvda.groups.io
Subject: [nvda] Buttons on websites

Usually I can just press enter on a button and it works, but on one website, NVDA tells me it is a button and it is collapsed. I try pressing enter or space bar but they have no impact. Are there other ways of getting that button to work or un-collapsing the items plese. I don't know much about using the mouse?

Andrew










Gene
 

You can try routing the mouse to the position you are in in browse mode.  This often doesn't work.  Perhaps there are technical reasons for this that can't be overcome but I'd like someone knowledgeable about the subject to discuss it.

Quite often, trying to move the virtual mouse to my current position either moves it to the wrong place, or may do nothing.

Stay in browse mode and be on the button.
Issue the command numpad insert, numpad slash.  Slash is the key immediately to the right of the numlock.  In other words, hold numpad insert and press numpad slash.

You can then try clicking the mouse, just numpad slash by itself. If it does what you want, that's wonderful.  Far too often, I don't know if it would because it doesn't move to the correct place.

Gene

On 1/19/2023 7:48 AM, AKH AKH wrote:
Usually I can just press enter on a button and it works, but on one website, NVDA tells me it is a button and it is collapsed. I try pressing enter or space bar but they have no impact. Are there other ways of getting that button to work or un-collapsing the items plese. I don't know much about using the mouse?

Andrew






.


JM Casey
 

Use the simulated left mouse click, numpad /, as I said in my message previously.
You could also post the page here so that people can actaully look at it and see what you are seeing.

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of AKH AKH
Sent: January 19, 2023 9:05 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Buttons on websites

How do I do a left mouse click as you suggest, please.

When I press enter the button still says collapsed and nothing on the page changes.

On 19/01/2023 13:59, JM Casey wrote:
Hey.

You can try the left mouse click, or numpad /, and see if that does anything.
When it says "collapsed", yes, it means you have to press the button to expand a menu or something similar. Therefore, it's possible that you pressing enter does in fact have an effect, but you are not seeing it. The expanded items are usually right "underneath" where the button to expand them is, but sometimes perhaps they aren't. Next time you press the button, see if it still says "collapsed", then look around the page and see if anything looks different.


-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of AKH AKH
Sent: January 19, 2023 8:48 AM
To: nvda@nvda.groups.io
Subject: [nvda] Buttons on websites

Usually I can just press enter on a button and it works, but on one website, NVDA tells me it is a button and it is collapsed. I try pressing enter or space bar but they have no impact. Are there other ways of getting that button to work or un-collapsing the items plese. I don't know much about using the mouse?

Andrew











 

On Thu, Jan 19, 2023 at 09:05 AM, AKH AKH wrote:
How do  I do a left mouse click as you suggest, please.
-
JM wrote, "You can try the left mouse click, or numpad /," which already gave you the NVDA keystroke for emulated left mouse click.

I suspect you're dealing with a split button, and Gene Asner covers those quite nicely in his tutorial: Using Ribbons to Control Program Functions in Microsoft Windows - G. Asner
 
--

Brian Virginia, USA Windows 11 Pro, 64-Bit, Version 22H2, Build 22621; Office 2016, Version 16.0.15726.20188, 32-bit

It is much easier to be critical than to be correct.

       ~ Benjamin Disraeli, 1804-1881


Gene
 

You need to route the simulated mouse first, as I explain in my previous message.

Gene

On 1/19/2023 8:13 AM, JM Casey wrote:
Use the simulated left mouse click, numpad /, as I said in my message previously.
You could also post the page here so that people can actaully look at it and see what you are seeing.


-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of AKH AKH
Sent: January 19, 2023 9:05 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Buttons on websites

How do I do a left mouse click as you suggest, please.

When I press enter the button still says collapsed and nothing on the page changes.

On 19/01/2023 13:59, JM Casey wrote:
Hey.

You can try the left mouse click, or numpad /, and see if that does anything.
When it says "collapsed", yes, it means you have to press the button to expand a menu or something similar. Therefore, it's possible that you pressing enter does in fact have an effect, but you are not seeing it. The expanded items are usually right "underneath" where the button to expand them is, but sometimes perhaps they aren't. Next time you press the button, see if it still says "collapsed", then look around the page and see if anything looks different.


-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of AKH AKH
Sent: January 19, 2023 8:48 AM
To: nvda@nvda.groups.io
Subject: [nvda] Buttons on websites

Usually I can just press enter on a button and it works, but on one website, NVDA tells me it is a button and it is collapsed. I try pressing enter or space bar but they have no impact. Are there other ways of getting that button to work or un-collapsing the items plese. I don't know much about using the mouse?

Andrew
















.


Gene
 

I don't think so.  This sounds like a button on a web page that won't respond to the keyboard.  I don't recall seeing any split buttons on web pages. 

Thanks for the mention of my tutorial and the compliment.

Gene

On 1/19/2023 8:14 AM, Brian Vogel wrote:

On Thu, Jan 19, 2023 at 09:05 AM, AKH AKH wrote:
How do  I do a left mouse click as you suggest, please.
-
JM wrote, "You can try the left mouse click, or numpad /," which already gave you the NVDA keystroke for emulated left mouse click.

I suspect you're dealing with a split button, and Gene Asner covers those quite nicely in his tutorial: Using Ribbons to Control Program Functions in Microsoft Windows - G. Asner
 
--

Brian Virginia, USA Windows 11 Pro, 64-Bit, Version 22H2, Build 22621; Office 2016, Version 16.0.15726.20188, 32-bit

It is much easier to be critical than to be correct.

       ~ Benjamin Disraeli, 1804-1881



AKH AKH
 

I'm using a laptop.

Some progress made, but I've not solved it yet. I read the ribbons article and used Alt with down arrow to get to the menu associated with that button. however, although I could arrow up and down the list of options I could not select any menu items to go to the next stage? Here is the UK site, but I think you have to put in a postcode in order to get to the button I am stuck on - the button I want to click on is the one that asks me to select  items to donate. If you want to try then put in the postcode TR11 5HP


https://www.bhf.org.uk/shop/donating-goods/book-furniture-collection-near-me/request/about-your-items


Thanks so much in anticipation


Andrew


On 19/01/2023 14:14, Brian Vogel wrote:

On Thu, Jan 19, 2023 at 09:05 AM, AKH AKH wrote:
How do  I do a left mouse click as you suggest, please.
-
JM wrote, "You can try the left mouse click, or numpad /," which already gave you the NVDA keystroke for emulated left mouse click.

I suspect you're dealing with a split button, and Gene Asner covers those quite nicely in his tutorial: Using Ribbons to Control Program Functions in Microsoft Windows - G. Asner
 
--

Brian Virginia, USA Windows 11 Pro, 64-Bit, Version 22H2, Build 22621; Office 2016, Version 16.0.15726.20188, 32-bit

It is much easier to be critical than to be correct.

       ~ Benjamin Disraeli, 1804-1881


Gene
 

If you don't have a numpad, I don't know the laptop layout command to route the simulated mouse.

Gene

On 1/19/2023 8:35 AM, AKH AKH wrote:

I'm using a laptop.

Some progress made, but I've not solved it yet. I read the ribbons article and used Alt with down arrow to get to the menu associated with that button. however, although I could arrow up and down the list of options I could not select any menu items to go to the next stage? Here is the UK site, but I think you have to put in a postcode in order to get to the button I am stuck on - the button I want to click on is the one that asks me to select  items to donate. If you want to try then put in the postcode TR11 5HP


https://www.bhf.org.uk/shop/donating-goods/book-furniture-collection-near-me/request/about-your-items


Thanks so much in anticipation


Andrew


On 19/01/2023 14:14, Brian Vogel wrote:
On Thu, Jan 19, 2023 at 09:05 AM, AKH AKH wrote:
How do  I do a left mouse click as you suggest, please.
-
JM wrote, "You can try the left mouse click, or numpad /," which already gave you the NVDA keystroke for emulated left mouse click.

I suspect you're dealing with a split button, and Gene Asner covers those quite nicely in his tutorial: Using Ribbons to Control Program Functions in Microsoft Windows - G. Asner
 
--

Brian Virginia, USA Windows 11 Pro, 64-Bit, Version 22H2, Build 22621; Office 2016, Version 16.0.15726.20188, 32-bit

It is much easier to be critical than to be correct.

       ~ Benjamin Disraeli, 1804-1881



Gene
 

This is not a split button and my tutorial doesn't apply.  I tried alt down arrow when in focus mode on the button and nothing changed.  As I said, I don't recall ever seeing a split button on a web page. 

I also tried routing the mouse and, as so often happens, it didn't route.  When I clicked it, I was taken to the task bar. 
On 1/19/2023 8:35 AM, AKH AKH wrote:

I'm using a laptop.

Some progress made, but I've not solved it yet. I read the ribbons article and used Alt with down arrow to get to the menu associated with that button. however, although I could arrow up and down the list of options I could not select any menu items to go to the next stage? Here is the UK site, but I think you have to put in a postcode in order to get to the button I am stuck on - the button I want to click on is the one that asks me to select  items to donate. If you want to try then put in the postcode TR11 5HP


https://www.bhf.org.uk/shop/donating-goods/book-furniture-collection-near-me/request/about-your-items


Thanks so much in anticipation


Andrew


On 19/01/2023 14:14, Brian Vogel wrote:
On Thu, Jan 19, 2023 at 09:05 AM, AKH AKH wrote:
How do  I do a left mouse click as you suggest, please.
-
JM wrote, "You can try the left mouse click, or numpad /," which already gave you the NVDA keystroke for emulated left mouse click.

I suspect you're dealing with a split button, and Gene Asner covers those quite nicely in his tutorial: Using Ribbons to Control Program Functions in Microsoft Windows - G. Asner
 
--

Brian Virginia, USA Windows 11 Pro, 64-Bit, Version 22H2, Build 22621; Office 2016, Version 16.0.15726.20188, 32-bit

It is much easier to be critical than to be correct.

       ~ Benjamin Disraeli, 1804-1881



JM Casey
 

Couldn’t get it to work either, though I only tried the Chrome browser. Perhaps someone could look at the sourcea nd see how this button is coded.

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Gene
Sent: January 19, 2023 9:47 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Buttons on websites

 

This is not a split button and my tutorial doesn't apply.  I tried alt down arrow when in focus mode on the button and nothing changed.  As I said, I don't recall ever seeing a split button on a web page. 

I also tried routing the mouse and, as so often happens, it didn't route.  When I clicked it, I was taken to the task bar. 

On 1/19/2023 8:35 AM, AKH AKH wrote:

I'm using a laptop.

Some progress made, but I've not solved it yet. I read the ribbons article and used Alt with down arrow to get to the menu associated with that button. however, although I could arrow up and down the list of options I could not select any menu items to go to the next stage? Here is the UK site, but I think you have to put in a postcode in order to get to the button I am stuck on - the button I want to click on is the one that asks me to select  items to donate. If you want to try then put in the postcode TR11 5HP

 

https://www.bhf.org.uk/shop/donating-goods/book-furniture-collection-near-me/request/about-your-items

 

Thanks so much in anticipation

 

Andrew

 

On 19/01/2023 14:14, Brian Vogel wrote:

On Thu, Jan 19, 2023 at 09:05 AM, AKH AKH wrote:

How do  I do a left mouse click as you suggest, please.

-
JM wrote, "You can try the left mouse click, or numpad /," which already gave you the NVDA keystroke for emulated left mouse click.

I suspect you're dealing with a split button, and Gene Asner covers those quite nicely in his tutorial: Using Ribbons to Control Program Functions in Microsoft Windows - G. Asner
 
--

Brian - Virginia, USA - Windows 11 Pro, 64-Bit, Version 22H2, Build 22621; Office 2016, Version 16.0.15726.20188, 32-bit

It is much easier to be critical than to be correct.

       ~ Benjamin Disraeli, 1804-1881

 


Gene
 

Here is the laptop layout command to route the mouse to the current navigator object or, when using default settings, where the application cursor is or your position in browse mode.
NVDA+shift+m

Gene
On 1/19/2023 8:46 AM, Gene wrote:

This is not a split button and my tutorial doesn't apply.  I tried alt down arrow when in focus mode on the button and nothing changed.  As I said, I don't recall ever seeing a split button on a web page. 

I also tried routing the mouse and, as so often happens, it didn't route.  When I clicked it, I was taken to the task bar. 
On 1/19/2023 8:35 AM, AKH AKH wrote:

I'm using a laptop.

Some progress made, but I've not solved it yet. I read the ribbons article and used Alt with down arrow to get to the menu associated with that button. however, although I could arrow up and down the list of options I could not select any menu items to go to the next stage? Here is the UK site, but I think you have to put in a postcode in order to get to the button I am stuck on - the button I want to click on is the one that asks me to select  items to donate. If you want to try then put in the postcode TR11 5HP


https://www.bhf.org.uk/shop/donating-goods/book-furniture-collection-near-me/request/about-your-items


Thanks so much in anticipation


Andrew


On 19/01/2023 14:14, Brian Vogel wrote:
On Thu, Jan 19, 2023 at 09:05 AM, AKH AKH wrote:
How do  I do a left mouse click as you suggest, please.
-
JM wrote, "You can try the left mouse click, or numpad /," which already gave you the NVDA keystroke for emulated left mouse click.

I suspect you're dealing with a split button, and Gene Asner covers those quite nicely in his tutorial: Using Ribbons to Control Program Functions in Microsoft Windows - G. Asner
 
--

Brian Virginia, USA Windows 11 Pro, 64-Bit, Version 22H2, Build 22621; Office 2016, Version 16.0.15726.20188, 32-bit

It is much easier to be critical than to be correct.

       ~ Benjamin Disraeli, 1804-1881




 

Hi,

A much better solution: when focused on the button, switch to focus mode (NVDA+Space), press Enter, then switch back to browse mode. I think something odd is going on with this website.

Cheers,

Jsoeph


Gene
 

I'm not sure what happens when you do that.  The page seems to change but I can't tell if it changes in the expected way.

Aside from that, the solution of activating a button in focus mode does work sometimes but it is not a reliable solution when others don't work.  I still think an important question is why you can't route the mouse so often on web pages to your location and if anything can be done about the problem.  Perhaps the virtual mouse would be able to activate a link or control that can't be activated in other ways, and at times, someone might want to hover the virtual mouse over something to see if information comes up or changes on screen;.  But, as I said, the mouse can often not be routed to the correct location, if at all.

Gene

On 1/19/2023 8:56 AM, Joseph Lee wrote:

Hi,

A much better solution: when focused on the button, switch to focus mode (NVDA+Space), press Enter, then switch back to browse mode. I think something odd is going on with this website.

Cheers,

Jsoeph



Nermin
 

Hi,


Just be on the button, go into focus mode, activate it with ENTER, then press tab and you will see a list of categories to choose from. Press enter on the desired item, then tab to see if more items show up. This is a weird site indeed.


Good luck,

Nermin


Marc Alioune Day
 

In fact pressing space bar or enter works the problem comes from the fact that the button is opening a dailog which does not take the focus, the only way to access this dialog is by finishing to read the all page as it appears later in the page. And if you succeed in accessing the dialog you will be blocked by another problem since the categories listed are not accessible.

Sorry i am working my english


Gene
 

Also, as I recall, the button continues to say collapsed which, evidently, isn't accurate.

Gene

On 1/19/2023 10:52 AM, Marc Alioune Day wrote:

In fact pressing space bar or enter works the problem comes from the fact that the button is opening a dailog which does not take the focus, the only way to access this dialog is by finishing to read the all page as it appears later in the page. And if you succeed in accessing the dialog you will be blocked by another problem since the categories listed are not accessible.

Sorry i am working my english



Gene
 

This thread started with a different discussion of a different web site where you can't activate the button and you can't route the mouse to the button.  That was why I started discussing the question of routing the mouse.  The thread is the same one but it changed in the middle to discuss the site that is being discussed now.

The second site does have other problems and odd behaviors but I'm trying not to have a discussion of problems routing the mouse get lost.  And this doesn't just apply to buttons.  If you can't route the mouse, you may not be able to activate links or other controls at times. 

Too often, I can't route the mouse while on a web site or not to the correct place.  There may be no solution but I'm asking if there is a solution?

Gene

On 1/19/2023 11:27 AM, Gene via groups.io wrote:

Also, as I recall, the button continues to say collapsed which, evidently, isn't accurate.

Gene

On 1/19/2023 10:52 AM, Marc Alioune Day wrote:

In fact pressing space bar or enter works the problem comes from the fact that the button is opening a dailog which does not take the focus, the only way to access this dialog is by finishing to read the all page as it appears later in the page. And if you succeed in accessing the dialog you will be blocked by another problem since the categories listed are not accessible.

Sorry i am working my english




 

OK, so here's the deal (and I know that it's frustrating).

Went to the webpage for The British Heart Foundation donations, and used the postcode suggested: TR11 5HP, and was taken to the page with the Item Picker/Select your Items to Donate button (collapsed) , and activated it.  Immediately, another window comes up but is not announced, but it does have focus.  Just tabbing once gets NVDA talking and you can interact with that window (which is sorta-kinda overlayed on the underlying window where you hit the button, but functions on its own).

I have had way more than one occasion where, for whatever reason, activating something results in silence, initially.  I never presume that necessarily means that "nothing has happened" nor that what's come up, as in a case like this, is inaccessible.  I've always advised my clients to try hitting TAB to see what the screen reader might then start telling you, and that does work here.

Now, the above being said, the whole "items selector" window becomes a nightmare because random things are not announced.  As an aside, though, even as a sighted person this whole configuration is nightmarishly complicated.  I'd probably end up calling them to schedule a pickup rather than go through the gyrations that they're requesting within that item picker dialog/overlay window.  I have no idea how it's implemented, but accessibility is spotty, which means, from any meaningful functional standpoint, it's neither accessible nor usable.
--

Brian Virginia, USA Windows 11 Pro, 64-Bit, Version 22H2, Build 22621; Office 2016, Version 16.0.15726.20188, 32-bit

It is much easier to be critical than to be correct.

       ~ Benjamin Disraeli, 1804-1881