It wouldn't hurt to know the Windows environment that's involved, too.
I've said it before, and I'll say it again. The most very basic information that is needed when issues are occurring includes:
Windows Version and Build
NVDA Version
Version(s) of specific software where the issue is occurring.
Ideally, it would also include, in the case of web browser issues, a couple of URLs for pages where the issue is occurring, a description of what's actually happening, and a description of what was expected that isn't happening.
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Brian - Windows 10, 64-Bit, Version 21H2, Build 19044
You can't crush ideas by suppressing them. You can only crush them by ignoring them.
~ Ursula LeGuin, The Dispossessed