Issue With Thunderbird And Account Settings In A Recent Update


Ron Canazzi
 

Hi Group,

In an attempt to help a person on another list, I wanted to see what port configuration was used by Gmail, I think it is 467 and 995, but I wanted to be sure. In any case,  when I go to tools/account settings, something has changed with a recent version of Thunderbird. There used to be an accessible tree view for each account you had set up which you could access by using the up/down arrow keys and the tab and shift + tab keystrokes. Now when I access the account settings, all  that is visible is one element of a tree view that does not read a name and then an HTML type interface that is largely unusable.

Has anyone else tried to manually edit their account settings recently and have you experienced this issue? If so, is there a solution?  Thanks for any help.

--
Signature:
For a nation to admit it has done grevous wrongs and will strive to correct them for the betterment of all is no vice;
For a nation to claim it has always been great, needs no improvement and to cling to its past achievements is no virtue!


Ron Canazzi
 

Hi Group,

Well its almost American Football time so as they say in the NFL 'upon further review,' in an attempt to see what was going on in my account settings in Thunderbird, I switched from browse mode to edit mode with insert + space bar. I then used the tab and what do you know, with one back tab, I landed on a fully accessible tree view which I could then navigate with up/down arrow keys and access the various items with tab and shift tab.  This is new behavior, but you get the proper results once you realize what you have to do.

BTW, the proper ports for GMail are 465 for SMTP and 995 for pop/imap.

On 8/5/2021 10:40 AM, Ron Canazzi wrote:
Hi Group,

In an attempt to help a person on another list, I wanted to see what port configuration was used by Gmail, I think it is 467 and 995, but I wanted to be sure. In any case,  when I go to tools/account settings, something has changed with a recent version of Thunderbird. There used to be an accessible tree view for each account you had set up which you could access by using the up/down arrow keys and the tab and shift + tab keystrokes. Now when I access the account settings, all  that is visible is one element of a tree view that does not read a name and then an HTML type interface that is largely unusable.

Has anyone else tried to manually edit their account settings recently and have you experienced this issue? If so, is there a solution?  Thanks for any help.
--
Signature:
For a nation to admit it has done grevous wrongs and will strive to correct them for the betterment of all is no vice;
For a nation to claim it has always been great, needs no improvement and to cling to its past achievements is no virtue!


Gene
 

I suspect the problem is that you are in browse mode or that the virtual pc cursor is active, depending on your screen-reader.  When I am in an interface like this where I can’t vfind what I should find, I check to see if I can turn off browse mode in NVDA or the virtual pc cursor in JAWS. 
 
Gene

-----Original Message-----
Sent: Thursday, August 05, 2021 9:40 AM
Subject: [nvda] Issue With Thunderbird And Account Settings In A Recent Update
 
Hi Group,

In an attempt to help a person on another list, I wanted to see what
port configuration was used by Gmail, I think it is 467 and 995, but I
wanted to be sure. In any case,  when I go to tools/account settings,
something has changed with a recent version of Thunderbird. There used
to be an accessible tree view for each account you had set up which you
could access by using the up/down arrow keys and the tab and shift + tab
keystrokes. Now when I access the account settings, all  that is visible
is one element of a tree view that does not read a name and then an HTML
type interface that is largely unusable.

Has anyone else tried to manually edit their account settings recently
and have you experienced this issue? If so, is there a solution?  Thanks
for any help.

--
Signature:
For a nation to admit it has done grevous wrongs and will strive to correct them for the betterment of all is no vice;
For a nation to claim it has always been great, needs no improvement  and to cling to its past achievements is no virtue!






Gene
 

The solution you found and that I discussed works in various browsers as well.  It may work in other programs but browsers and Thunderbird are where I have found this to be necessary to see the full interface.  And it may be necessary to work with history as well. 
 
Gene

-----Original Message-----
Sent: Thursday, August 05, 2021 11:28 AM
Subject: Re: [nvda] Issue With Thunderbird And Account Settings In A Recent Update
 
I suspect the problem is that you are in browse mode or that the virtual pc cursor is active, depending on your screen-reader.  When I am in an interface like this where I can’t vfind what I should find, I check to see if I can turn off browse mode in NVDA or the virtual pc cursor in JAWS. 
 
Gene
-----Original Message-----
Sent: Thursday, August 05, 2021 9:40 AM
Subject: [nvda] Issue With Thunderbird And Account Settings In A Recent Update
 
Hi Group,

In an attempt to help a person on another list, I wanted to see what
port configuration was used by Gmail, I think it is 467 and 995, but I
wanted to be sure. In any case,  when I go to tools/account settings,
something has changed with a recent version of Thunderbird. There used
to be an accessible tree view for each account you had set up which you
could access by using the up/down arrow keys and the tab and shift + tab
keystrokes. Now when I access the account settings, all  that is visible
is one element of a tree view that does not read a name and then an HTML
type interface that is largely unusable.

Has anyone else tried to manually edit their account settings recently
and have you experienced this issue? If so, is there a solution?  Thanks
for any help.

--
Signature:
For a nation to admit it has done grevous wrongs and will strive to correct them for the betterment of all is no vice;
For a nation to claim it has always been great, needs no improvement  and to cling to its past achievements is no virtue!