Topics

NVDA and Outlook messages


Steve Nutt
 

Hi all,

 

I am testing an Email marketing platform called EmailOctopus for use in my business.

 

One thing I noticed about NVDA, having been a JAWS user for years, but now moving over more to NVDA, is that it doesn’t render HTML Emails correctly.

 

For example, you never see headings in Emails.  If I send myself a test message and read it in JAWS, I can jump with H to all the headings and know that the formatting is correct.  With NVDA, I just get No Next Heading.  In fact, all the formatting is completely shot.

 

Is there any way we could get NVDA to render Outlook HTML messages as they should be rendered, with headings intact?

 

Thanks for any help.

 

All the best


Steve

 

--

Computer Room Services

77 Exeter Close

Stevenage

Hertfordshire

SG1 4PW

T: +44(0)1438-742286

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F: +44(0)1438-759589

E: steve@...

W: https://www.comproom.co.uk

 


Bob Cavanaugh
 

Someone can correct me if I'm wrong, but I think this is what the UI
Automation checkbox under advanced in settings is for. I can't
remember what it was I was reading recently when I decided to try to
navigate by heading just for the heck of it and it actually worked.
Outlook seems to be a program where using UI Automation is a must, as
this has solved most of my problems with it. I do, however, think NVDA
does need a bit of improvement in the following areas when working
with Outlook:
1. When changing navigation methods, NVDA is quite slow to respond in
emails containing lots of graphics. For instance, I've talked a lot
about emails I get from Groupon on this list. When navigating those in
Outlook, I usually use NVDA+down arrow to read initially, then stop
it, and use tab to navigate. In some of those emails though, tab just
presents unlabeled links though, so I have to use NVDA+down to read
again. When doing this, there's a half second or so delay between the
time I give the read command and the time it actually starts reading.
2. When deleting an email from your deleted items folder, NVDA
sometimes reads the subject line of the just deleted message instead
of the subject line of the message you're currently viewing. When
deleting a message from the Inbox or a saved folder, NVDA says nothing
until you give it another command.
3. As discussed a month or so ago on this list, with certain versions
of Outlook, you have to use your down arrow key to read a suggestion
when typing an address in the to field of an email.
Hope this helps, and hope someone can correct me if I have the name of
that checkbox wrong, but I think it's use UI Automation.

On 2/10/21, Steve Nutt <steve@comproom.co.uk> wrote:
Hi all,



I am testing an Email marketing platform called EmailOctopus for use in my
business.



One thing I noticed about NVDA, having been a JAWS user for years, but now
moving over more to NVDA, is that it doesn't render HTML Emails correctly.



For example, you never see headings in Emails. If I send myself a test
message and read it in JAWS, I can jump with H to all the headings and know
that the formatting is correct. With NVDA, I just get No Next Heading. In
fact, all the formatting is completely shot.



Is there any way we could get NVDA to render Outlook HTML messages as they
should be rendered, with headings intact?



Thanks for any help.



All the best


Steve



--

Computer Room Services

77 Exeter Close

Stevenage

Hertfordshire

SG1 4PW

T: +44(0)1438-742286

M: +44(0)7956-334938

F: +44(0)1438-759589

E: <mailto:steve@comproom.co.uk> steve@comproom.co.uk

W: <https://www.comproom.co.uk> https://www.comproom.co.uk









Gene
 

What are you trying to find with tab? If the purpose is to skip from link to link, use the letter k. That is the move by link command and often solves problems in cases where moving by tab through links doesn't work well.

Gene

-----Original Message-----
From: Bob Cavanaugh
Sent: Wednesday, February 10, 2021 2:40 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook messages

Someone can correct me if I'm wrong, but I think this is what the UI
Automation checkbox under advanced in settings is for. I can't
remember what it was I was reading recently when I decided to try to
navigate by heading just for the heck of it and it actually worked.
Outlook seems to be a program where using UI Automation is a must, as
this has solved most of my problems with it. I do, however, think NVDA
does need a bit of improvement in the following areas when working
with Outlook:
1. When changing navigation methods, NVDA is quite slow to respond in
emails containing lots of graphics. For instance, I've talked a lot
about emails I get from Groupon on this list. When navigating those in
Outlook, I usually use NVDA+down arrow to read initially, then stop
it, and use tab to navigate. In some of those emails though, tab just
presents unlabeled links though, so I have to use NVDA+down to read
again. When doing this, there's a half second or so delay between the
time I give the read command and the time it actually starts reading.
2. When deleting an email from your deleted items folder, NVDA
sometimes reads the subject line of the just deleted message instead
of the subject line of the message you're currently viewing. When
deleting a message from the Inbox or a saved folder, NVDA says nothing
until you give it another command.
3. As discussed a month or so ago on this list, with certain versions
of Outlook, you have to use your down arrow key to read a suggestion
when typing an address in the to field of an email.
Hope this helps, and hope someone can correct me if I have the name of
that checkbox wrong, but I think it's use UI Automation.

On 2/10/21, Steve Nutt <steve@comproom.co.uk> wrote:
Hi all,



I am testing an Email marketing platform called EmailOctopus for use in my
business.



One thing I noticed about NVDA, having been a JAWS user for years, but now
moving over more to NVDA, is that it doesn't render HTML Emails correctly.



For example, you never see headings in Emails. If I send myself a test
message and read it in JAWS, I can jump with H to all the headings and know
that the formatting is correct. With NVDA, I just get No Next Heading. In
fact, all the formatting is completely shot.



Is there any way we could get NVDA to render Outlook HTML messages as they
should be rendered, with headings intact?



Thanks for any help.



All the best


Steve



--

Computer Room Services

77 Exeter Close

Stevenage

Hertfordshire

SG1 4PW

T: +44(0)1438-742286

M: +44(0)7956-334938

F: +44(0)1438-759589

E: <mailto:steve@comproom.co.uk> steve@comproom.co.uk

W: <https://www.comproom.co.uk> https://www.comproom.co.uk









Afik Souffir
 


Hi,

No, you don’t need UI automation to navigate by headings, links, etc.
Make sure that browse mode is active, when you are in email message, press caps lock and space.
Hopes this helps

Afik


From: nvda@nvda.groups.io <nvda@nvda.groups.io> on behalf of Bob Cavanaugh <cavbob1993@...>
Sent: Wednesday, February 10, 2021 10:40:41 PM
To: nvda@nvda.groups.io <nvda@nvda.groups.io>
Subject: Re: [nvda] NVDA and Outlook messages
 
Someone can correct me if I'm wrong, but I think this is what the UI
Automation checkbox under advanced in settings is for. I can't
remember what it was I was reading recently when I decided to try to
navigate by heading just for the heck of it and it actually worked.
Outlook seems to be a program where using UI Automation is a must, as
this has solved most of my problems with it. I do, however, think NVDA
does need a bit of improvement in the following areas when working
with Outlook:
1. When changing navigation methods, NVDA is quite slow to respond in
emails containing lots of graphics. For instance, I've talked a lot
about emails I get from Groupon on this list. When navigating those in
Outlook, I usually use NVDA+down arrow to read initially, then stop
it, and use tab to navigate. In some of those emails though, tab just
presents unlabeled links though, so I have to use NVDA+down to read
again. When doing this, there's a half second or so delay between the
time I give the read command and the time it actually starts reading.
2. When deleting an email from your deleted items folder, NVDA
sometimes reads the subject line of the just deleted message instead
of the subject line of the message you're currently viewing. When
deleting a message from the Inbox or a saved folder, NVDA says nothing
until you give it another command.
3. As discussed a month or so ago on this list, with certain versions
of Outlook, you have to use your down arrow key to read a suggestion
when typing an address in the to field of an email.
Hope this helps, and hope someone can correct me if I have the name of
that checkbox wrong, but I think it's use UI Automation.

On 2/10/21, Steve Nutt <steve@...> wrote:
> Hi all,
>
>
>
> I am testing an Email marketing platform called EmailOctopus for use in my
> business.
>
>
>
> One thing I noticed about NVDA, having been a JAWS user for years, but now
> moving over more to NVDA, is that it doesn't render HTML Emails correctly.
>
>
>
> For example, you never see headings in Emails.  If I send myself a test
> message and read it in JAWS, I can jump with H to all the headings and know
> that the formatting is correct.  With NVDA, I just get No Next Heading.  In
> fact, all the formatting is completely shot.
>
>
>
> Is there any way we could get NVDA to render Outlook HTML messages as they
> should be rendered, with headings intact?
>
>
>
> Thanks for any help.
>
>
>
> All the best
>
>
> Steve
>
>
>
> --
>
> Computer Room Services
>
> 77 Exeter Close
>
> Stevenage
>
> Hertfordshire
>
> SG1 4PW
>
> T: +44(0)1438-742286
>
> M: +44(0)7956-334938
>
> F: +44(0)1438-759589
>
> E:  <mailto:steve@...> steve@...
>
> W:  <https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.comproom.co.uk%2F&amp;data=04%7C01%7C%7Cc25863fcf0d540d4751708d8ce042583%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637485864492450005%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=kbNHa4LakBScbHTM6pE9CguvioRlQ354nquTFz6gR1o%3D&amp;reserved=0> https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.comproom.co.uk%2F&amp;data=04%7C01%7C%7Cc25863fcf0d540d4751708d8ce042583%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637485864492459997%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=htyPmc3WcvVrhNtNzq7IVwcuq9Min3HGw7RC3rGYx0g%3D&amp;reserved=0
>
>
>
>
>
>
>
>
>






David Goldfield
 

Hi, Steve.
In no way do I wish to invalidate your experiences with NVDA and Outlook. In some respects NVDA's access to Outlook messages could be improved. However, I just received an email newsletter from AIRA with headings separating each announcement. NVDA identified the headings as I would expect. How did you add headings to your test email? For reference I'm using Outlook 365 with RC 1 of NVDA 2020.4.
David Goldfield,
Blindness Assistive Technology Specialist
JAWS Certified, 2019

WWW.DavidGoldfield.org
On 2/10/2021 6:25 AM, Steve Nutt wrote:

Hi all,

 

I am testing an Email marketing platform called EmailOctopus for use in my business.

 

One thing I noticed about NVDA, having been a JAWS user for years, but now moving over more to NVDA, is that it doesn’t render HTML Emails correctly.

 

For example, you never see headings in Emails.  If I send myself a test message and read it in JAWS, I can jump with H to all the headings and know that the formatting is correct.  With NVDA, I just get No Next Heading.  In fact, all the formatting is completely shot.

 

Is there any way we could get NVDA to render Outlook HTML messages as they should be rendered, with headings intact?

 

Thanks for any help.

 

All the best


Steve

 

--

Computer Room Services

77 Exeter Close

Stevenage

Hertfordshire

SG1 4PW

T: +44(0)1438-742286

M: +44(0)7956-334938

F: +44(0)1438-759589

E: steve@...

W: https://www.comproom.co.uk

 



Steve Nutt
 

Hi Bob,

Unfortunately, that didn't work for me.

In fact, using Narrator is far more efficient recently with Outlook than NVDA is.

All the best

Steve

--
Computer Room Services
77 Exeter Close
Stevenage
Hertfordshire
SG1 4PW
T: +44(0)1438-742286
M: +44(0)7956-334938
F: +44(0)1438-759589
E: steve@comproom.co.uk
W: https://www.comproom.co.uk

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Bob Cavanaugh
Sent: 10 February 2021 20:41
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook messages

Someone can correct me if I'm wrong, but I think this is what the UI Automation checkbox under advanced in settings is for. I can't remember what it was I was reading recently when I decided to try to navigate by heading just for the heck of it and it actually worked.
Outlook seems to be a program where using UI Automation is a must, as this has solved most of my problems with it. I do, however, think NVDA does need a bit of improvement in the following areas when working with Outlook:
1. When changing navigation methods, NVDA is quite slow to respond in emails containing lots of graphics. For instance, I've talked a lot about emails I get from Groupon on this list. When navigating those in Outlook, I usually use NVDA+down arrow to read initially, then stop it, and use tab to navigate. In some of those emails though, tab just presents unlabeled links though, so I have to use NVDA+down to read again. When doing this, there's a half second or so delay between the time I give the read command and the time it actually starts reading.
2. When deleting an email from your deleted items folder, NVDA sometimes reads the subject line of the just deleted message instead of the subject line of the message you're currently viewing. When deleting a message from the Inbox or a saved folder, NVDA says nothing until you give it another command.
3. As discussed a month or so ago on this list, with certain versions of Outlook, you have to use your down arrow key to read a suggestion when typing an address in the to field of an email.
Hope this helps, and hope someone can correct me if I have the name of that checkbox wrong, but I think it's use UI Automation.

On 2/10/21, Steve Nutt <steve@comproom.co.uk> wrote:
Hi all,



I am testing an Email marketing platform called EmailOctopus for use
in my business.



One thing I noticed about NVDA, having been a JAWS user for years, but
now moving over more to NVDA, is that it doesn't render HTML Emails correctly.



For example, you never see headings in Emails. If I send myself a
test message and read it in JAWS, I can jump with H to all the
headings and know that the formatting is correct. With NVDA, I just
get No Next Heading. In fact, all the formatting is completely shot.



Is there any way we could get NVDA to render Outlook HTML messages as
they should be rendered, with headings intact?



Thanks for any help.



All the best


Steve



--

Computer Room Services

77 Exeter Close

Stevenage

Hertfordshire

SG1 4PW

T: +44(0)1438-742286

M: +44(0)7956-334938

F: +44(0)1438-759589

E: <mailto:steve@comproom.co.uk> steve@comproom.co.uk

W: <https://www.comproom.co.uk> https://www.comproom.co.uk









Steve Nutt
 

Hi,

 

Again, I am already in browse mode.  I can see only links, not headings or other controls in Emails.  As I say, NVDA and Outlook is quite a poor experience at the moment I’d say.  I’m glad I found the Outlook add-on though, because it does give alt number access to header fields.  But try Outlook with Narrator and you’ll see how much better it is.

 

All the best


Steve

 

--

Computer Room Services

77 Exeter Close

Stevenage

Hertfordshire

SG1 4PW

T: +44(0)1438-742286

M: +44(0)7956-334938

F: +44(0)1438-759589

E: steve@...

W: https://www.comproom.co.uk

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Afik Souffir
Sent: 10 February 2021 20:48
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook messages

 

 

Hi,

 

No, you don’t need UI automation to navigate by headings, links, etc.

Make sure that browse mode is active, when you are in email message, press caps lock and space.

Hopes this helps

 

Afik

 


From: nvda@nvda.groups.io <nvda@nvda.groups.io> on behalf of Bob Cavanaugh <cavbob1993@...>
Sent: Wednesday, February 10, 2021 10:40:41 PM
To: nvda@nvda.groups.io <nvda@nvda.groups.io>
Subject: Re: [nvda] NVDA and Outlook messages

 

Someone can correct me if I'm wrong, but I think this is what the UI
Automation checkbox under advanced in settings is for. I can't
remember what it was I was reading recently when I decided to try to
navigate by heading just for the heck of it and it actually worked.
Outlook seems to be a program where using UI Automation is a must, as
this has solved most of my problems with it. I do, however, think NVDA
does need a bit of improvement in the following areas when working
with Outlook:
1. When changing navigation methods, NVDA is quite slow to respond in
emails containing lots of graphics. For instance, I've talked a lot
about emails I get from Groupon on this list. When navigating those in
Outlook, I usually use NVDA+down arrow to read initially, then stop
it, and use tab to navigate. In some of those emails though, tab just
presents unlabeled links though, so I have to use NVDA+down to read
again. When doing this, there's a half second or so delay between the
time I give the read command and the time it actually starts reading.
2. When deleting an email from your deleted items folder, NVDA
sometimes reads the subject line of the just deleted message instead
of the subject line of the message you're currently viewing. When
deleting a message from the Inbox or a saved folder, NVDA says nothing
until you give it another command.
3. As discussed a month or so ago on this list, with certain versions
of Outlook, you have to use your down arrow key to read a suggestion
when typing an address in the to field of an email.
Hope this helps, and hope someone can correct me if I have the name of
that checkbox wrong, but I think it's use UI Automation.

On 2/10/21, Steve Nutt <steve@...> wrote:
> Hi all,
>
>
>
> I am testing an Email marketing platform called EmailOctopus for use in my
> business.
>
>
>
> One thing I noticed about NVDA, having been a JAWS user for years, but now
> moving over more to NVDA, is that it doesn't render HTML Emails correctly.
>
>
>
> For example, you never see headings in Emails.  If I send myself a test
> message and read it in JAWS, I can jump with H to all the headings and know
> that the formatting is correct.  With NVDA, I just get No Next Heading.  In
> fact, all the formatting is completely shot.
>
>
>
> Is there any way we could get NVDA to render Outlook HTML messages as they
> should be rendered, with headings intact?
>
>
>
> Thanks for any help.
>
>
>
> All the best
>
>
> Steve
>
>
>
> --
>
> Computer Room Services
>
> 77 Exeter Close
>
> Stevenage
>
> Hertfordshire
>
> SG1 4PW
>
> T: +44(0)1438-742286
>
> M: +44(0)7956-334938
>
> F: +44(0)1438-759589
>
> E:  <mailto:steve@...> steve@...
>
> W:  <https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.comproom.co.uk%2F&amp;data=04%7C01%7C%7Cc25863fcf0d540d4751708d8ce042583%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637485864492450005%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=kbNHa4LakBScbHTM6pE9CguvioRlQ354nquTFz6gR1o%3D&amp;reserved=0> https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.comproom.co.uk%2F&amp;data=04%7C01%7C%7Cc25863fcf0d540d4751708d8ce042583%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637485864492459997%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=htyPmc3WcvVrhNtNzq7IVwcuq9Min3HGw7RC3rGYx0g%3D&amp;reserved=0
>
>
>
>
>
>
>
>
>





Steve Nutt
 

Hi David,

 

I am using the same version, and I never see headings in any newsletter type Emails I see.  But with JAWS and Narrator, and the same Emails, they work fine.

 

I have also tried fixing the Com registry files in case that was an issue.

 

All the best


Steve

 

--

Computer Room Services

77 Exeter Close

Stevenage

Hertfordshire

SG1 4PW

T: +44(0)1438-742286

M: +44(0)7956-334938

F: +44(0)1438-759589

E: steve@...

W: https://www.comproom.co.uk

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of David Goldfield
Sent: 10 February 2021 23:25
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook messages

 

Hi, Steve.
In no way do I wish to invalidate your experiences with NVDA and Outlook. In some respects NVDA's access to Outlook messages could be improved. However, I just received an email newsletter from AIRA with headings separating each announcement. NVDA identified the headings as I would expect. How did you add headings to your test email? For reference I'm using Outlook 365 with RC 1 of NVDA 2020.4.

David Goldfield,
Blindness Assistive Technology Specialist
JAWS Certified, 2019
 
WWW.DavidGoldfield.org

On 2/10/2021 6:25 AM, Steve Nutt wrote:

Hi all,

 

I am testing an Email marketing platform called EmailOctopus for use in my business.

 

One thing I noticed about NVDA, having been a JAWS user for years, but now moving over more to NVDA, is that it doesn’t render HTML Emails correctly.

 

For example, you never see headings in Emails.  If I send myself a test message and read it in JAWS, I can jump with H to all the headings and know that the formatting is correct.  With NVDA, I just get No Next Heading.  In fact, all the formatting is completely shot.

 

Is there any way we could get NVDA to render Outlook HTML messages as they should be rendered, with headings intact?

 

Thanks for any help.

 

All the best


Steve

 

--

Computer Room Services

77 Exeter Close

Stevenage

Hertfordshire

SG1 4PW

T: +44(0)1438-742286

M: +44(0)7956-334938

F: +44(0)1438-759589

E: steve@...

W: https://www.comproom.co.uk

 

 


 

Hi,

Try if Word+UIA combo works:

  1. Open NVDA menu/Preferences/Settings.
  2. Select “Advanced” panel.
  3. After checking “I understand” checkbox, check “Use UI Automation to access Microsoft Word document controls when available” checkbox and click OK.
  4. Try reading messages in Outlook. At this point NvDA will recognize Outlook messages as a UIA document.

 

Note that there are issues with UIA and Word document controls at the moment, but hopefully recent NVDA releases (including upcoming 2020.4) should improve things a bit.

At some point I’ll write a description of these advanced UIA settings (provided I need to explain more than what user guide does at the moment).

Cheers,

Joseph

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Steve Nutt
Sent: Thursday, February 11, 2021 12:47 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook messages

 

Hi,

 

Again, I am already in browse mode.  I can see only links, not headings or other controls in Emails.  As I say, NVDA and Outlook is quite a poor experience at the moment I’d say.  I’m glad I found the Outlook add-on though, because it does give alt number access to header fields.  But try Outlook with Narrator and you’ll see how much better it is.

 

All the best


Steve

 

--

Computer Room Services

77 Exeter Close

Stevenage

Hertfordshire

SG1 4PW

T: +44(0)1438-742286

M: +44(0)7956-334938

F: +44(0)1438-759589

E: steve@...

W: https://www.comproom.co.uk

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Afik Souffir
Sent: 10 February 2021 20:48
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook messages

 

 

Hi,

 

No, you don’t need UI automation to navigate by headings, links, etc.

Make sure that browse mode is active, when you are in email message, press caps lock and space.

Hopes this helps

 

Afik

 


From: nvda@nvda.groups.io <nvda@nvda.groups.io> on behalf of Bob Cavanaugh <cavbob1993@...>
Sent: Wednesday, February 10, 2021 10:40:41 PM
To: nvda@nvda.groups.io <nvda@nvda.groups.io>
Subject: Re: [nvda] NVDA and Outlook messages

 

Someone can correct me if I'm wrong, but I think this is what the UI
Automation checkbox under advanced in settings is for. I can't
remember what it was I was reading recently when I decided to try to
navigate by heading just for the heck of it and it actually worked.
Outlook seems to be a program where using UI Automation is a must, as
this has solved most of my problems with it. I do, however, think NVDA
does need a bit of improvement in the following areas when working
with Outlook:
1. When changing navigation methods, NVDA is quite slow to respond in
emails containing lots of graphics. For instance, I've talked a lot
about emails I get from Groupon on this list. When navigating those in
Outlook, I usually use NVDA+down arrow to read initially, then stop
it, and use tab to navigate. In some of those emails though, tab just
presents unlabeled links though, so I have to use NVDA+down to read
again. When doing this, there's a half second or so delay between the
time I give the read command and the time it actually starts reading.
2. When deleting an email from your deleted items folder, NVDA
sometimes reads the subject line of the just deleted message instead
of the subject line of the message you're currently viewing. When
deleting a message from the Inbox or a saved folder, NVDA says nothing
until you give it another command.
3. As discussed a month or so ago on this list, with certain versions
of Outlook, you have to use your down arrow key to read a suggestion
when typing an address in the to field of an email.
Hope this helps, and hope someone can correct me if I have the name of
that checkbox wrong, but I think it's use UI Automation.

On 2/10/21, Steve Nutt <steve@...> wrote:
> Hi all,
>
>
>
> I am testing an Email marketing platform called EmailOctopus for use in my
> business.
>
>
>
> One thing I noticed about NVDA, having been a JAWS user for years, but now
> moving over more to NVDA, is that it doesn't render HTML Emails correctly.
>
>
>
> For example, you never see headings in Emails.  If I send myself a test
> message and read it in JAWS, I can jump with H to all the headings and know
> that the formatting is correct.  With NVDA, I just get No Next Heading.  In
> fact, all the formatting is completely shot.
>
>
>
> Is there any way we could get NVDA to render Outlook HTML messages as they
> should be rendered, with headings intact?
>
>
>
> Thanks for any help.
>
>
>
> All the best
>
>
> Steve
>
>
>
> --
>
> Computer Room Services
>
> 77 Exeter Close
>
> Stevenage
>
> Hertfordshire
>
> SG1 4PW
>
> T: +44(0)1438-742286
>
> M: +44(0)7956-334938
>
> F: +44(0)1438-759589
>
> E:  <mailto:steve@...> steve@...
>
> W:  <https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.comproom.co.uk%2F&amp;data=04%7C01%7C%7Cc25863fcf0d540d4751708d8ce042583%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637485864492450005%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=kbNHa4LakBScbHTM6pE9CguvioRlQ354nquTFz6gR1o%3D&amp;reserved=0> https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.comproom.co.uk%2F&amp;data=04%7C01%7C%7Cc25863fcf0d540d4751708d8ce042583%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637485864492459997%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=htyPmc3WcvVrhNtNzq7IVwcuq9Min3HGw7RC3rGYx0g%3D&amp;reserved=0
>
>
>
>
>
>
>
>
>




Gene
 

The question is whether that is your experience or generalizable. The best way to test would be to, if messages aren't private, forward one or two people copies of messages or forward them to the list.

Gene

-----Original Message-----
From: Steve Nutt
Sent: Thursday, February 11, 2021 2:48 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook messages



Hi David,



I am using the same version, and I never see headings in any newsletter type Emails I see. But with JAWS and Narrator, and the same Emails, they work fine.



I have also tried fixing the Com registry files in case that was an issue.



All the best


Steve





--

Computer Room Services

77 Exeter Close

Stevenage

Hertfordshire

SG1 4PW

T: +44(0)1438-742286

M: +44(0)7956-334938

F: +44(0)1438-759589

E: steve@comproom.co.uk

W: https://www.comproom.co.uk







From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of David Goldfield
Sent: 10 February 2021 23:25
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook messages





Hi, Steve.
In no way do I wish to invalidate your experiences with NVDA and Outlook. In some respects NVDA's access to Outlook messages could be improved. However, I just received an email newsletter from AIRA with headings separating each announcement. NVDA identified the headings as I would expect. How did you add headings to your test email? For reference I'm using Outlook 365 with RC 1 of NVDA 2020.4.



David Goldfield,Blindness Assistive Technology SpecialistJAWS Certified, 2019 WWW.DavidGoldfield.org

On 2/10/2021 6:25 AM, Steve Nutt wrote:



Hi all,



I am testing an Email marketing platform called EmailOctopus for use in my business.



One thing I noticed about NVDA, having been a JAWS user for years, but now moving over more to NVDA, is that it doesn’t render HTML Emails correctly.



For example, you never see headings in Emails. If I send myself a test message and read it in JAWS, I can jump with H to all the headings and know that the formatting is correct. With NVDA, I just get No Next Heading. In fact, all the formatting is completely shot.



Is there any way we could get NVDA to render Outlook HTML messages as they should be rendered, with headings intact?



Thanks for any help.



All the best


Steve



--

Computer Room Services

77 Exeter Close

Stevenage

Hertfordshire

SG1 4PW

T: +44(0)1438-742286

M: +44(0)7956-334938

F: +44(0)1438-759589

E: steve@comproom.co.uk

W: https://www.comproom.co.uk


Steve Nutt
 

Hi Joseph,

 

I did try that, but it doesn’t work.

 

Headings are not exposed, certainly in the newsletter style Emails I both receive and write myself.

 

With Narrator though, it works perfectly.

 

All the best


Steve

 

--

Computer Room Services

77 Exeter Close

Stevenage

Hertfordshire

SG1 4PW

T: +44(0)1438-742286

M: +44(0)7956-334938

F: +44(0)1438-759589

E: steve@...

W: https://www.comproom.co.uk

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Joseph Lee
Sent: 11 February 2021 08:54
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook messages

 

Hi,

Try if Word+UIA combo works:

  1. Open NVDA menu/Preferences/Settings.
  2. Select “Advanced” panel.
  3. After checking “I understand” checkbox, check “Use UI Automation to access Microsoft Word document controls when available” checkbox and click OK.
  4. Try reading messages in Outlook. At this point NvDA will recognize Outlook messages as a UIA document.

 

Note that there are issues with UIA and Word document controls at the moment, but hopefully recent NVDA releases (including upcoming 2020.4) should improve things a bit.

At some point I’ll write a description of these advanced UIA settings (provided I need to explain more than what user guide does at the moment).

Cheers,

Joseph

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Steve Nutt
Sent: Thursday, February 11, 2021 12:47 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook messages

 

Hi,

 

Again, I am already in browse mode.  I can see only links, not headings or other controls in Emails.  As I say, NVDA and Outlook is quite a poor experience at the moment I’d say.  I’m glad I found the Outlook add-on though, because it does give alt number access to header fields.  But try Outlook with Narrator and you’ll see how much better it is.

 

All the best


Steve

 

--

Computer Room Services

77 Exeter Close

Stevenage

Hertfordshire

SG1 4PW

T: +44(0)1438-742286

M: +44(0)7956-334938

F: +44(0)1438-759589

E: steve@...

W: https://www.comproom.co.uk

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Afik Souffir
Sent: 10 February 2021 20:48
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook messages

 

 

Hi,

 

No, you don’t need UI automation to navigate by headings, links, etc.

Make sure that browse mode is active, when you are in email message, press caps lock and space.

Hopes this helps

 

Afik

 


From: nvda@nvda.groups.io <nvda@nvda.groups.io> on behalf of Bob Cavanaugh <cavbob1993@...>
Sent: Wednesday, February 10, 2021 10:40:41 PM
To: nvda@nvda.groups.io <nvda@nvda.groups.io>
Subject: Re: [nvda] NVDA and Outlook messages

 

Someone can correct me if I'm wrong, but I think this is what the UI
Automation checkbox under advanced in settings is for. I can't
remember what it was I was reading recently when I decided to try to
navigate by heading just for the heck of it and it actually worked.
Outlook seems to be a program where using UI Automation is a must, as
this has solved most of my problems with it. I do, however, think NVDA
does need a bit of improvement in the following areas when working
with Outlook:
1. When changing navigation methods, NVDA is quite slow to respond in
emails containing lots of graphics. For instance, I've talked a lot
about emails I get from Groupon on this list. When navigating those in
Outlook, I usually use NVDA+down arrow to read initially, then stop
it, and use tab to navigate. In some of those emails though, tab just
presents unlabeled links though, so I have to use NVDA+down to read
again. When doing this, there's a half second or so delay between the
time I give the read command and the time it actually starts reading.
2. When deleting an email from your deleted items folder, NVDA
sometimes reads the subject line of the just deleted message instead
of the subject line of the message you're currently viewing. When
deleting a message from the Inbox or a saved folder, NVDA says nothing
until you give it another command.
3. As discussed a month or so ago on this list, with certain versions
of Outlook, you have to use your down arrow key to read a suggestion
when typing an address in the to field of an email.
Hope this helps, and hope someone can correct me if I have the name of
that checkbox wrong, but I think it's use UI Automation.

On 2/10/21, Steve Nutt <steve@...> wrote:
> Hi all,
>
>
>
> I am testing an Email marketing platform called EmailOctopus for use in my
> business.
>
>
>
> One thing I noticed about NVDA, having been a JAWS user for years, but now
> moving over more to NVDA, is that it doesn't render HTML Emails correctly.
>
>
>
> For example, you never see headings in Emails.  If I send myself a test
> message and read it in JAWS, I can jump with H to all the headings and know
> that the formatting is correct.  With NVDA, I just get No Next Heading.  In
> fact, all the formatting is completely shot.
>
>
>
> Is there any way we could get NVDA to render Outlook HTML messages as they
> should be rendered, with headings intact?
>
>
>
> Thanks for any help.
>
>
>
> All the best
>
>
> Steve
>
>
>
> --
>
> Computer Room Services
>
> 77 Exeter Close
>
> Stevenage
>
> Hertfordshire
>
> SG1 4PW
>
> T: +44(0)1438-742286
>
> M: +44(0)7956-334938
>
> F: +44(0)1438-759589
>
> E:  <mailto:steve@...> steve@...
>
> W:  <https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.comproom.co.uk%2F&amp;data=04%7C01%7C%7Cc25863fcf0d540d4751708d8ce042583%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637485864492450005%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=kbNHa4LakBScbHTM6pE9CguvioRlQ354nquTFz6gR1o%3D&amp;reserved=0> https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.comproom.co.uk%2F&amp;data=04%7C01%7C%7Cc25863fcf0d540d4751708d8ce042583%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637485864492459997%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=htyPmc3WcvVrhNtNzq7IVwcuq9Min3HGw7RC3rGYx0g%3D&amp;reserved=0
>
>
>
>
>
>
>
>
>



 

On Thu, Feb 11, 2021 at 10:12 AM, Steve Nutt wrote:
Headings are not exposed, certainly in the newsletter style Emails I both receive and write myself.
-
As Gene has suggested, having actual examples to examine and work with is the only way this will ultimately be solved.

And this could be another of the many instances where (and this is not a criticism, it may not even be intentional, some tools are weird) if some non-standard way was used of coding the HTML, certain screen readers will handle "confusing situations" more gracefully.  If the information is not "perfectly formatted" guesses have to be made, and depending on exactly how that's done one can end up with different results.

This is one of the main reasons for the old truism, "No matter what your favorite screen reader is, you need to have minimal proficiency with another, because there will be times where your favorite does not play well with something you need to access."

And none of the above is to say that there may not be an NVDA bug, but talking about this in the abstract, rather than testing with examples, is no way to determine that.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

The depths of denial one can be pushed to by outside forces of disapproval can make you not even recognize yourself to yourself.

       ~ Brian Vogel

 


Steve Nutt
 

Hi Brian,

 

This is simple to illustrate.

 

This is a Heading Level 1.

This is not a heading.

This is a heading level 2.

This again is not a heading.

 

Now let’s post and see what NVDA makes of that.

 

All the best


Steve

--

Computer Room Services

77 Exeter Close

Stevenage

Hertfordshire

SG1 4PW

T: +44(0)1438-742286

M: +44(0)7956-334938

F: +44(0)1438-759589

E: steve@...

W: https://www.comproom.co.uk

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: 11 February 2021 15:34
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook messages

 

On Thu, Feb 11, 2021 at 10:12 AM, Steve Nutt wrote:

Headings are not exposed, certainly in the newsletter style Emails I both receive and write myself.

-
As Gene has suggested, having actual examples to examine and work with is the only way this will ultimately be solved.

And this could be another of the many instances where (and this is not a criticism, it may not even be intentional, some tools are weird) if some non-standard way was used of coding the HTML, certain screen readers will handle "confusing situations" more gracefully.  If the information is not "perfectly formatted" guesses have to be made, and depending on exactly how that's done one can end up with different results.

This is one of the main reasons for the old truism, "No matter what your favorite screen reader is, you need to have minimal proficiency with another, because there will be times where your favorite does not play well with something you need to access."

And none of the above is to say that there may not be an NVDA bug, but talking about this in the abstract, rather than testing with examples, is no way to determine that.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

The depths of denial one can be pushed to by outside forces of disapproval can make you not even recognize yourself to yourself.

       ~ Brian Vogel

 


Steve Nutt
 

As it happens Brian, you’re right.  This must be something to do with some of the Emails I receive.  When I get another one, I will examine the HTML code and see if we can narrow it down.

 

Thanks.

 

All the best


Steve

 

--

Computer Room Services

77 Exeter Close

Stevenage

Hertfordshire

SG1 4PW

T: +44(0)1438-742286

M: +44(0)7956-334938

F: +44(0)1438-759589

E: steve@...

W: https://www.comproom.co.uk

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Steve Nutt
Sent: 11 February 2021 16:14
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook messages

 

Hi Brian,

 

This is simple to illustrate.

 

This is a Heading Level 1.

This is not a heading.

This is a heading level 2.

This again is not a heading.

 

Now let’s post and see what NVDA makes of that.

 

All the best


Steve

--

Computer Room Services

77 Exeter Close

Stevenage

Hertfordshire

SG1 4PW

T: +44(0)1438-742286

M: +44(0)7956-334938

F: +44(0)1438-759589

E: steve@...

W: https://www.comproom.co.uk

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: 11 February 2021 15:34
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook messages

 

On Thu, Feb 11, 2021 at 10:12 AM, Steve Nutt wrote:

Headings are not exposed, certainly in the newsletter style Emails I both receive and write myself.

-
As Gene has suggested, having actual examples to examine and work with is the only way this will ultimately be solved.

And this could be another of the many instances where (and this is not a criticism, it may not even be intentional, some tools are weird) if some non-standard way was used of coding the HTML, certain screen readers will handle "confusing situations" more gracefully.  If the information is not "perfectly formatted" guesses have to be made, and depending on exactly how that's done one can end up with different results.

This is one of the main reasons for the old truism, "No matter what your favorite screen reader is, you need to have minimal proficiency with another, because there will be times where your favorite does not play well with something you need to access."

And none of the above is to say that there may not be an NVDA bug, but talking about this in the abstract, rather than testing with examples, is no way to determine that.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

The depths of denial one can be pushed to by outside forces of disapproval can make you not even recognize yourself to yourself.

       ~ Brian Vogel

 


 

Steve,

           I can't say what someone may experience in Outlook (or any other email client) since I read from the web interface.  But the H command in browse mode is landing me exactly where you'd expect, on the lines you state are headings in that message, when I'm reading your message via the web interface.

           Others will have to report what is occurring in their respective email clients when in the message, as HTML formatted messages should be "browsable" just like a web page is, and the commands should work the same way.

--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

The depths of denial one can be pushed to by outside forces of disapproval can make you not even recognize yourself to yourself.

       ~ Brian Vogel

 


Gene
 

Also, are you using the Windows Essentials add-on? I have no idea if the add-on applies in this case, but I've seen in list discussions in the past, instances where a problem was solved by someone running it who hadn't before.

Gene

-----Original Message-----
From: Brian Vogel
Sent: Thursday, February 11, 2021 9:34 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook messages

On Thu, Feb 11, 2021 at 10:12 AM, Steve Nutt wrote:
Headings are not exposed, certainly in the newsletter style Emails I both receive and write myself.-
As Gene has suggested, having actual examples to examine and work with is the only way this will ultimately be solved.

And this could be another of the many instances where (and this is not a criticism, it may not even be intentional, some tools are weird) if some non-standard way was used of coding the HTML, certain screen readers will handle "confusing situations" more gracefully. If the information is not "perfectly formatted" guesses have to be made, and depending on exactly how that's done one can end up with different results.

This is one of the main reasons for the old truism, "No matter what your favorite screen reader is, you need to have minimal proficiency with another, because there will be times where your favorite does not play well with something you need to access."

And none of the above is to say that there may not be an NVDA bug, but talking about this in the abstract, rather than testing with examples, is no way to determine that.

--


Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042

The depths of denial one can be pushed to by outside forces of disapproval can make you not even recognize yourself to yourself.

~ Brian Vogel


Steve Nutt
 

Hi Jean,

No, I'm not using the Essentials add-on.

All the best

Steve

--
Computer Room Services
77 Exeter Close
Stevenage
Hertfordshire
SG1 4PW
T: +44(0)1438-742286
M: +44(0)7956-334938
F: +44(0)1438-759589
E: steve@comproom.co.uk
W: https://www.comproom.co.uk

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Gene
Sent: 11 February 2021 16:23
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook messages

Also, are you using the Windows Essentials add-on? I have no idea if the add-on applies in this case, but I've seen in list discussions in the past, instances where a problem was solved by someone running it who hadn't before.

Gene
-----Original Message-----
From: Brian Vogel
Sent: Thursday, February 11, 2021 9:34 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook messages

On Thu, Feb 11, 2021 at 10:12 AM, Steve Nutt wrote:
Headings are not exposed, certainly in the newsletter style Emails I both receive and write myself.- As Gene has suggested, having actual examples to examine and work with is the only way this will ultimately be solved.

And this could be another of the many instances where (and this is not a criticism, it may not even be intentional, some tools are weird) if some non-standard way was used of coding the HTML, certain screen readers will handle "confusing situations" more gracefully. If the information is not "perfectly formatted" guesses have to be made, and depending on exactly how that's done one can end up with different results.

This is one of the main reasons for the old truism, "No matter what your favorite screen reader is, you need to have minimal proficiency with another, because there will be times where your favorite does not play well with something you need to access."

And none of the above is to say that there may not be an NVDA bug, but talking about this in the abstract, rather than testing with examples, is no way to determine that.

--


Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042

The depths of denial one can be pushed to by outside forces of disapproval can make you not even recognize yourself to yourself.

~ Brian Vogel


 

On Thu, Feb 11, 2021 at 11:38 AM, Steve Nutt wrote:
No, I'm not using the Essentials add-on.
-
And unless Joseph "snuck something in there that he's not telling anyone about" the Win10 App Essentials Add-On should have nothing to do with NVDAs behavior in a web browser or MS-Outlook.  From his own documentation of same on its add-on page:

This add-on is a collection of app modules for various Windows 10 apps, as well as enhancements and fixes for certain windows 10 controls.

The following app modules or support modules for some apps are included (see each app section for details on what is included):

  • Calculator (modern).
  • Calendar
  • Cortana (Conversations)
  • Mail
  • Maps
  • Microsoft Solitaire Collection
  • Microsoft Store
  • Modern keyboard (emoji panel/dictation/hardware input suggestions/cloud clipboard history/modern input method editors)
  • People
  • Settings (system settings, Windows+I)
  • Weather.
  • Miscellaneous modules for controls such as Start Menu tiles.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

The depths of denial one can be pushed to by outside forces of disapproval can make you not even recognize yourself to yourself.

       ~ Brian Vogel

 


Gene
 

Its worth trying. I don't know if it will solve the problem but it may make some things work better. This may account, in part, for why others aren't describing the same problem.

You can get it here:
https://addons.nvda-project.org/addons/wintenApps.en.html

Gene

-----Original Message-----
From: Steve Nutt
Sent: Thursday, February 11, 2021 10:38 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook messages

Hi Jean,

No, I'm not using the Essentials add-on.

All the best

Steve

--
Computer Room Services
77 Exeter Close
Stevenage
Hertfordshire
SG1 4PW
T: +44(0)1438-742286
M: +44(0)7956-334938
F: +44(0)1438-759589
E: steve@comproom.co.uk
W: https://www.comproom.co.uk

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Gene
Sent: 11 February 2021 16:23
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook messages

Also, are you using the Windows Essentials add-on? I have no idea if the add-on applies in this case, but I've seen in list discussions in the past, instances where a problem was solved by someone running it who hadn't before.

Gene
-----Original Message-----
From: Brian Vogel
Sent: Thursday, February 11, 2021 9:34 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook messages

On Thu, Feb 11, 2021 at 10:12 AM, Steve Nutt wrote:
Headings are not exposed, certainly in the newsletter style Emails I both receive and write myself.- As Gene has suggested, having actual examples to examine and work with is the only way this will ultimately be solved.

And this could be another of the many instances where (and this is not a criticism, it may not even be intentional, some tools are weird) if some non-standard way was used of coding the HTML, certain screen readers will handle "confusing situations" more gracefully. If the information is not "perfectly formatted" guesses have to be made, and depending on exactly how that's done one can end up with different results.

This is one of the main reasons for the old truism, "No matter what your favorite screen reader is, you need to have minimal proficiency with another, because there will be times where your favorite does not play well with something you need to access."

And none of the above is to say that there may not be an NVDA bug, but talking about this in the abstract, rather than testing with examples, is no way to determine that.

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Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042

The depths of denial one can be pushed to by outside forces of disapproval can make you not even recognize yourself to yourself.

~ Brian Vogel


 

On Thu, Feb 11, 2021 at 11:47 AM, Gene wrote:
Its worth trying. I don't know if it will solve the problem but it may make some things work better. This may account, in part, for why others aren't describing the same problem
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I'm not contesting anything you've said.  If that does turn out to be true, there is another problem, because there is no reason that something designed to make Win10 Apps and controls more accessible should have any influence whatsoever when those are not what's being used.  It suggests "something's off" if it fixes a problem outside its intended scope.
 
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Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

The depths of denial one can be pushed to by outside forces of disapproval can make you not even recognize yourself to yourself.

       ~ Brian Vogel