NVDA and sound


Steve Gomes <finnygomes@...>
 

Lets see if anyone knows the answer to this one. I have windows 11 and the latest NVDA. I have NVDA and other sound settings to 100%. Now if I use zoom or youtube. They both come in very low. I use NVDA key plus shift plus d to cycle through until I get to no ducking and youtube comes in fine. I even hit save configuration and it still happens.


Sarah k Alawami
 

Are you sure you have the latest? Version number of nvda would help as there is no latest anymore also what else have you done to troubleshoot?

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Steve Gomes via groups.io
Sent: Monday, March 20, 2023 9:19 AM
To: nvda@nvda.groups.io
Subject: [nvda] NVDA and sound

 

Lets see if anyone knows the answer to this one. I have windows 11 and the latest NVDA. I have NVDA and other sound settings to 100%. Now if I use zoom or youtube. They both come in very low. I use NVDA key plus shift plus d to cycle through until I get to no ducking and youtube comes in fine. I even hit save configuration and it still happens.


--
----------

Sarah Alawami, owner of flying Blind.  Visit my website to read my story. 

Windows 11 22H2 (x64) build 22621.963
NVDA Version: 2022.3.3

Microsoft 365 MSO (Version 2211 Build 16.0.15831.20098) 64-bit 


Gene
 

Here are two possible solutions.

I don't know where the setting is saved in NVDA but your description seems to indicate that the setting isn't saved and reverts to another setting when you close and reopen the program.  Perhaps uninstalling and reinstalling would solve the problem.

Whether you would have to remove all existing settings as part of the uninstallation, I don't know but that would be a lot of work, resetting everything to solve the problem so if the usual uninstallation doesn't solve the problem, you might just want to issue the command every time you run the program to get to the setting you want.

Also, someone with more technical knowledge about the program might tell you where to look, maybe in an .ini file, to find the setting line.  Perhaps, instead of uninstalling and reinstalling, you can check the syntax of the line and change it if necessary.

Gene

On 3/20/2023 11:36 AM, Sarah k Alawami wrote:

Are you sure you have the latest? Version number of nvda would help as there is no latest anymore also what else have you done to troubleshoot?

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Steve Gomes via groups.io
Sent: Monday, March 20, 2023 9:19 AM
To: nvda@nvda.groups.io
Subject: [nvda] NVDA and sound

 

Lets see if anyone knows the answer to this one. I have windows 11 and the latest NVDA. I have NVDA and other sound settings to 100%. Now if I use zoom or youtube. They both come in very low. I use NVDA key plus shift plus d to cycle through until I get to no ducking and youtube comes in fine. I even hit save configuration and it still happens.


--
----------

Sarah Alawami, owner of flying Blind.  Visit my website to read my story. 

Windows 11 22H2 (x64) build 22621.963
NVDA Version: 2022.3.3

Microsoft 365 MSO (Version 2211 Build 16.0.15831.20098) 64-bit 


 

On Mon, Mar 20, 2023 at 12:36 PM, Sarah k Alawami wrote:
Version number of nvda would help
-
Because it bears repeating, please see the Admin Notice I sent out in February that's entitled: To those asking questions: Please give detailed information on your computing environment.
 
This really is required if you want the most accurate answers the most quickly.
--

Brian Virginia, USA Windows 11 Pro, 64-Bit, Version 22H2, Build 22621; Office 2016, Version 16.0.15726.20188, 32-bit

It is much easier to be critical than to be correct.

       ~ Benjamin Disraeli, 1804-1881


Nermin
 

Hi Steve,


maybe this will help you:

1. type "sound" into your Windows start menu till you get to "Sound settings".

2. Shift tab a bit to "Open more settings", which should open the classic sound settings dialogue you are familiar with from previous Windows versions.

3. Use your arrow keys or CONTROL+TAB until you get to the "Communication" tab.

Check that the radio button labeled something like "What to do when communication activity is detected" is set to "Do nothing".


Is your sound still being ducked?

Then maybe the ducking option does not stick like you indicated in your original post.

Note that I'm translating this from memory, but the wording should be similar enough that you'll most likely find the option in question.


Regards,

Nermin


Shawn
 

It will happen after each time you use Narrator particularly while NVDA is running. You have to cycle through those with NVDA key plus shift plus d  to reset it each time after Narrator changes that setting, after you've finished using Narrator and shut it down of course.

Shawn Klein

On 3/20/2023 11:19 AM, Steve Gomes via groups.io wrote:

Lets see if anyone knows the answer to this one. I have windows 11 and the latest NVDA. I have NVDA and other sound settings to 100%. Now if I use zoom or youtube. They both come in very low. I use NVDA key plus shift plus d to cycle through until I get to no ducking and youtube comes in fine. I even hit save configuration and it still happens.


Steve Gomes <finnygomes@...>
 

Thanks but I already have it set to do nothing. I remember you from black operations.

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Nermin via groups.io
Sent: Monday, March 20, 2023 15:38
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and sound

Hi Steve,


maybe this will help you:

1. type "sound" into your Windows start menu till you get to "Sound settings".

2. Shift tab a bit to "Open more settings", which should open the classic sound settings dialogue you are familiar with from previous Windows versions.

3. Use your arrow keys or CONTROL+TAB until you get to the "Communication" tab.

Check that the radio button labeled something like "What to do when communication activity is detected" is set to "Do nothing".


Is your sound still being ducked?

Then maybe the ducking option does not stick like you indicated in your
original post.

Note that I'm translating this from memory, but the wording should be
similar enough that you'll most likely find the option in question.


Regards,

Nermin


Steve Gomes <finnygomes@...>
 

Hi sean it still happens even though I don’t use narrator.

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Shawn via groups.io
Sent: Monday, March 20, 2023 15:44
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and sound

 

It will happen after each time you use Narrator particularly while NVDA is running. You have to cycle through those with NVDA key plus shift plus d  to reset it each time after Narrator changes that setting, after you've finished using Narrator and shut it down of course.

Shawn Klein

On 3/20/2023 11:19 AM, Steve Gomes via groups.io wrote:

Lets see if anyone knows the answer to this one. I have windows 11 and the latest NVDA. I have NVDA and other sound settings to 100%. Now if I use zoom or youtube. They both come in very low. I use NVDA key plus shift plus d to cycle through until I get to no ducking and youtube comes in fine. I even hit save configuration and it still happens.


Sarah k Alawami
 

Actually I shut down narrator, then restart nvda, or, I start nvda, shut  down narrator, then restart nvda. AS nvda is number 1 in my pins, I can jus thit windows 1.

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Shawn via groups.io
Sent: Monday, March 20, 2023 2:44 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and sound

 

It will happen after each time you use Narrator particularly while NVDA is running. You have to cycle through those with NVDA key plus shift plus d  to reset it each time after Narrator changes that setting, after you've finished using Narrator and shut it down of course.

Shawn Klein

On 3/20/2023 11:19 AM, Steve Gomes via groups.io wrote:

Lets see if anyone knows the answer to this one. I have windows 11 and the latest NVDA. I have NVDA and other sound settings to 100%. Now if I use zoom or youtube. They both come in very low. I use NVDA key plus shift plus d to cycle through until I get to no ducking and youtube comes in fine. I even hit save configuration and it still happens.


--
----------

Sarah Alawami, owner of flying Blind.  Visit my website to read my story. 

Windows 11 22H2 (x64) build 22621.963
NVDA Version: 2022.3.3

Microsoft 365 MSO (Version 2211 Build 16.0.15831.20098) 64-bit 


Luke Davis
 

On Mar 20, Steve Gomes via groups.io wrote:

I have NVDA and other sound settings to 100%. Now if I use zoom or youtube. They both come in very low.
I assume this is the same in Windows 11 as it is in 10. Have you tried running the sound volume mixer while Zoom is running? That is, type "sndvol", without the quotes, into the run dialog (Windows+r)?
There, you can check whether the Zoom volume is turned up.

Personally I don't keep NVDA's volume all the way up in the Sound Volume Mixer, because then the NVDA beeps and other sounds are at max volume, even if I have the speech turned down. So instead I run everything at a lower than max volume, and keep NVDA's internal volume at or near 100%, while its sndvol volume is at something lower, like 20% or 30%.
But I digress.

Your web browser (Youtube) and Zoom volumes may be down too low relative to NVDA.

Luke


Steve Gomes <finnygomes@...>
 

I think I am gona have to just reset the ducking whenever I use youtube or
zoom I ran the mixer and all is set to 100%

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Luke Davis
Sent: Tuesday, March 21, 2023 1:56
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and sound

On Mar 20, Steve Gomes via groups.io wrote:

I have NVDA and other sound settings to 100%. Now if I use zoom or
youtube. They both come in very low.

I assume this is the same in Windows 11 as it is in 10. Have you tried
running the sound volume mixer while Zoom is running? That is, type
"sndvol", without the quotes, into the run dialog (Windows+r)?
There, you can check whether the Zoom volume is turned up.

Personally I don't keep NVDA's volume all the way up in the Sound Volume
Mixer, because then the NVDA beeps and other sounds are at max volume, even
if I have the speech turned down. So instead I run everything at a lower
than max volume, and keep NVDA's internal volume at or near 100%, while its
sndvol volume is at something lower, like 20% or 30%.
But I digress.

Your web browser (Youtube) and Zoom volumes may be down too low relative to
NVDA.

Luke


 

On Tue, Mar 21, 2023 at 03:56 AM, Luke Davis wrote:
and keep NVDA's internal volume at or near 100%, while its sndvol volume is at something lower, like 20% or 30%.
But I digress.
-
Actually, you don't.  Many people do not realize that (under all OSes) the system sound settings are "the ultimate limiter" but that you can still adjust volume within the limits imposed in application volume settings.

More than once I've seen someone accidentally greatly reduce their system volume, then not being able to figure out why maxxing out the volume in the various applications still has low volume overall.  These two settings interact, and system volume is what determines an absolute max, while application volume (including NVDA's) determines relative loudness up to the absolute max permitted by system settings.

This is one of the reasons that NVDA de-mutes system volume if someone has intentionally or accidentally muted it prior to firing NVDA up.  But, that only goes so far since if the unmuted system volume is, say 2% of the 100% max, you're still unlikely to hear anything even if NVDA's own application volume is set to 100%.
--

Brian Virginia, USA Windows 11 Pro, 64-Bit, Version 22H2, Build 22621; Office 2016, Version 16.0.15726.20188, 32-bit

It is much easier to be critical than to be correct.

       ~ Benjamin Disraeli, 1804-1881


Gene
 

As far as I know, you need an add-on to unmute system volume.  I know that used to be the case.  the ability may have been added to the program but I've seen nothing about it. 

Gene

On 3/21/2023 10:11 AM, Brian Vogel wrote:

On Tue, Mar 21, 2023 at 03:56 AM, Luke Davis wrote:
and keep NVDA's internal volume at or near 100%, while its sndvol volume is at something lower, like 20% or 30%.
But I digress.
-
Actually, you don't.  Many people do not realize that (under all OSes) the system sound settings are "the ultimate limiter" but that you can still adjust volume within the limits imposed in application volume settings.

More than once I've seen someone accidentally greatly reduce their system volume, then not being able to figure out why maxxing out the volume in the various applications still has low volume overall.  These two settings interact, and system volume is what determines an absolute max, while application volume (including NVDA's) determines relative loudness up to the absolute max permitted by system settings.

This is one of the reasons that NVDA de-mutes system volume if someone has intentionally or accidentally muted it prior to firing NVDA up.  But, that only goes so far since if the unmuted system volume is, say 2% of the 100% max, you're still unlikely to hear anything even if NVDA's own application volume is set to 100%.
--

Brian Virginia, USA Windows 11 Pro, 64-Bit, Version 22H2, Build 22621; Office 2016, Version 16.0.15726.20188, 32-bit

It is much easier to be critical than to be correct.

       ~ Benjamin Disraeli, 1804-1881



 

On Tue, Mar 21, 2023 at 11:16 AM, Gene wrote:
As far as I know, you need an add-on to unmute system volume. 
-
That's possible, I'll have to try muting volume then doing a "restart with add-ons disabled" to see if it still occurs.

I asked about this recently, and someone said it could be the NVDA Global Commands Extension add-on.  I really need to remove that one, as I don't use any of its features that I know of and put it in when testing something else.  It's not that I don't think that many of the things it does could be extremely valuable, but it's an "everything but the kitchen sink" kind of tool and there are too many things that it does that I don't want and there's no point in turning everything off function by function.  I prefer that add-ons be "smaller and more focused" in structure so it's easy to remember what a given add-on does.
--

Brian Virginia, USA Windows 11 Pro, 64-Bit, Version 22H2, Build 22621; Office 2016, Version 16.0.15726.20188, 32-bit

It is much easier to be critical than to be correct.

       ~ Benjamin Disraeli, 1804-1881


 

Addendum:  It's got to be one of the add-ons, as when I mute system volume then restart NVDA with add-ons disabled, system volume remains muted.

I won't start "pruning add-ons" until later to be certain of which one.
--

Brian Virginia, USA Windows 11 Pro, 64-Bit, Version 22H2, Build 22621; Office 2016, Version 16.0.15726.20188, 32-bit

It is much easier to be critical than to be correct.

       ~ Benjamin Disraeli, 1804-1881


Gene
 

Also, I just checked this.  I thought I remembered that this is the case and it is.  In the NVDA speech dialog, the one reached by NVDA key, control v, the default volume setting for NVDA changes according to which synthesizer is being used.  Different synthesizers evidently have very different output at the same volume NVDA setting.  E-speak, for example, when using the 100 percent volume setting in NVDA, is the same volume as Via Voice, set at volume level 41.  The volume level changes automatically when you change synthesizers. 

When using One Core Voices, the volume level is set to 100.

Therefore, one can't prescribe a volume setting for NVDA.  My experience is that NVDA is automatically set to use a volume level which is roughly the level at which audio would be heard if audio volume were standardized to be at about its highest without clipping. 

In short, what I do is leave NVDA volume as it is and set the system volume to the volume I want.  While audio files and streams vary widely in volume, this setting appears to give roughly the desired volume if files and streams are more or less in what I would consider to be a proper range.

Gene

On 3/21/2023 10:16 AM, Gene wrote:

As far as I know, you need an add-on to unmute system volume.  I know that used to be the case.  the ability may have been added to the program but I've seen nothing about it. 

Gene

On 3/21/2023 10:11 AM, Brian Vogel wrote:
On Tue, Mar 21, 2023 at 03:56 AM, Luke Davis wrote:
and keep NVDA's internal volume at or near 100%, while its sndvol volume is at something lower, like 20% or 30%.
But I digress.
-
Actually, you don't.  Many people do not realize that (under all OSes) the system sound settings are "the ultimate limiter" but that you can still adjust volume within the limits imposed in application volume settings.

More than once I've seen someone accidentally greatly reduce their system volume, then not being able to figure out why maxxing out the volume in the various applications still has low volume overall.  These two settings interact, and system volume is what determines an absolute max, while application volume (including NVDA's) determines relative loudness up to the absolute max permitted by system settings.

This is one of the reasons that NVDA de-mutes system volume if someone has intentionally or accidentally muted it prior to firing NVDA up.  But, that only goes so far since if the unmuted system volume is, say 2% of the 100% max, you're still unlikely to hear anything even if NVDA's own application volume is set to 100%.
--

Brian Virginia, USA Windows 11 Pro, 64-Bit, Version 22H2, Build 22621; Office 2016, Version 16.0.15726.20188, 32-bit

It is much easier to be critical than to be correct.

       ~ Benjamin Disraeli, 1804-1881




Brian's Mail list account
 

Certainly even in Windows 7 Zoom can be hard to get to work well. A lot of the problems are the other end, or other participants with weird volume settings. Its really hard to imagine what you mean without hearing it. I don't have 11, but 7 and 10 of Windows still have issues occasionally for both sending and receiving even wearing headphones, but I think an older zoom was more well behaved, or maybe its just my imagination. Youtube, being google, I often find has levels all over the place. Just when you think its sorted out, somebody updates the browser.
Brian

--
bglists@...
Sent via blueyonder.(Virgin media)
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Steve Gomes via groups.io" <finnygomes@...>
To: <nvda@nvda.groups.io>
Sent: Monday, March 20, 2023 9:53 PM
Subject: Re: [nvda] NVDA and sound


Thanks but I already have it set to do nothing. I remember you from black operations.

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Nermin via groups.io
Sent: Monday, March 20, 2023 15:38
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and sound

Hi Steve,


maybe this will help you:

1. type "sound" into your Windows start menu till you get to "Sound settings".

2. Shift tab a bit to "Open more settings", which should open the classic sound settings dialogue you are familiar with from previous Windows versions.

3. Use your arrow keys or CONTROL+TAB until you get to the "Communication" tab.

Check that the radio button labeled something like "What to do when communication activity is detected" is set to "Do nothing".


Is your sound still being ducked?

Then maybe the ducking option does not stick like you indicated in your
original post.

Note that I'm translating this from memory, but the wording should be
similar enough that you'll most likely find the option in question.


Regards,

Nermin


Gene
 

My attitude about the add-on is similar.  People should know all the things it does and which are on by default when they install it.  If they don't take time to learn about this, they may have changes made they don't want and are unaware of until there is a problem. 

I'm not telling people not to use it; I'm saying to know what it does when deciding.

Gene
On 3/21/2023 10:28 AM, Brian Vogel wrote:

On Tue, Mar 21, 2023 at 11:16 AM, Gene wrote:
As far as I know, you need an add-on to unmute system volume. 
-
That's possible, I'll have to try muting volume then doing a "restart with add-ons disabled" to see if it still occurs.

I asked about this recently, and someone said it could be the NVDA Global Commands Extension add-on.  I really need to remove that one, as I don't use any of its features that I know of and put it in when testing something else.  It's not that I don't think that many of the things it does could be extremely valuable, but it's an "everything but the kitchen sink" kind of tool and there are too many things that it does that I don't want and there's no point in turning everything off function by function.  I prefer that add-ons be "smaller and more focused" in structure so it's easy to remember what a given add-on does.
--

Brian Virginia, USA Windows 11 Pro, 64-Bit, Version 22H2, Build 22621; Office 2016, Version 16.0.15726.20188, 32-bit

It is much easier to be critical than to be correct.

       ~ Benjamin Disraeli, 1804-1881



Gene
 

As I recall, the add-on you mentioned does this.  I haven't checked to see if there are any others.

Gene

On 3/21/2023 10:31 AM, Gene via groups.io wrote:

Also, I just checked this.  I thought I remembered that this is the case and it is.  In the NVDA speech dialog, the one reached by NVDA key, control v, the default volume setting for NVDA changes according to which synthesizer is being used.  Different synthesizers evidently have very different output at the same volume NVDA setting.  E-speak, for example, when using the 100 percent volume setting in NVDA, is the same volume as Via Voice, set at volume level 41.  The volume level changes automatically when you change synthesizers. 

When using One Core Voices, the volume level is set to 100.

Therefore, one can't prescribe a volume setting for NVDA.  My experience is that NVDA is automatically set to use a volume level which is roughly the level at which audio would be heard if audio volume were standardized to be at about its highest without clipping. 

In short, what I do is leave NVDA volume as it is and set the system volume to the volume I want.  While audio files and streams vary widely in volume, this setting appears to give roughly the desired volume if files and streams are more or less in what I would consider to be a proper range.

Gene

On 3/21/2023 10:16 AM, Gene wrote:
As far as I know, you need an add-on to unmute system volume.  I know that used to be the case.  the ability may have been added to the program but I've seen nothing about it. 

Gene

On 3/21/2023 10:11 AM, Brian Vogel wrote:
On Tue, Mar 21, 2023 at 03:56 AM, Luke Davis wrote:
and keep NVDA's internal volume at or near 100%, while its sndvol volume is at something lower, like 20% or 30%.
But I digress.
-
Actually, you don't.  Many people do not realize that (under all OSes) the system sound settings are "the ultimate limiter" but that you can still adjust volume within the limits imposed in application volume settings.

More than once I've seen someone accidentally greatly reduce their system volume, then not being able to figure out why maxxing out the volume in the various applications still has low volume overall.  These two settings interact, and system volume is what determines an absolute max, while application volume (including NVDA's) determines relative loudness up to the absolute max permitted by system settings.

This is one of the reasons that NVDA de-mutes system volume if someone has intentionally or accidentally muted it prior to firing NVDA up.  But, that only goes so far since if the unmuted system volume is, say 2% of the 100% max, you're still unlikely to hear anything even if NVDA's own application volume is set to 100%.
--

Brian Virginia, USA Windows 11 Pro, 64-Bit, Version 22H2, Build 22621; Office 2016, Version 16.0.15726.20188, 32-bit

It is much easier to be critical than to be correct.

       ~ Benjamin Disraeli, 1804-1881





 

On Tue, Mar 21, 2023 at 11:36 AM, Brian's Mail list account wrote:
Youtube, being google, I often find has levels all over the place.
-
That's got way more to do with how the content creator set their recording levels than anything else.  There's never going to come a time where everyone does it right or even just does it the same.
--

Brian Virginia, USA Windows 11 Pro, 64-Bit, Version 22H2, Build 22621; Office 2016, Version 16.0.15726.20188, 32-bit

It is much easier to be critical than to be correct.

       ~ Benjamin Disraeli, 1804-1881