NVDA Crashing when using VLC Media Player
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Deenadayalan Moodley
Hi all,
As the subject indicates, NVDA crashes when opening a media file in VLC portable.
Steps to reproduce:
I have run Narrator and it has no problems.
Expected results:
Versions: VLC Portable 3.0.17.4 Vetinari NVDA 2022.1 Windows Version 21H2 (OS Build 19044.1706)
Thanks. Mr. Deenadayalan Moodley
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Deenadayalan Moodley
Hi all,
I think I tracked down the problem to the VLC nvda-addon. If I disable it, then NVDA works as it should. As soon as I enable the addon, then the problem seems to raise its head.
Thanks.
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Deenadayalan Moodley via groups.io
Sent: Tuesday, 07 June 2022 13:58 To: nvda@nvda.groups.io Subject: [nvda] NVDA Crashing when using VLC Media Player
Hi all,
As the subject indicates, NVDA crashes when opening a media file in VLC portable.
Steps to reproduce:
I have run Narrator and it has no problems.
Expected results:
Versions: VLC Portable 3.0.17.4 Vetinari NVDA 2022.1 Windows Version 21H2 (OS Build 19044.1706)
Thanks. Mr. Deenadayalan Moodley
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Quentin Christensen
Good morning, I just had a look at our issues, and can't see anything like you are describing: https://github.com/nvaccess/nvda/issues?q=is%3Aissue+vlc+is%3Aopen If you have just updated or installed NVDA, have you restarted the PC since? If not, try that first. Are you using any add-ons for NVDA? If so, if you restart NVDA with them disabled, does it make a difference? Press NVDA+Q, then down arrow to "Restart with add-ons disabled" and press enter. If you can set NVDA's log level to debug (in general settings) and then restart with add-ons disabled, could you please recreate the issue and then send me a copy of your log offlist please? Kind regards Quentin.
On Tue, Jun 7, 2022 at 9:58 PM Deenadayalan Moodley <deenadayalan.moodley@...> wrote:
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Quentin Christensen Training and Support Manager Training: https://www.nvaccess.org/shop/ Certification: https://certification.nvaccess.org/ User group: https://nvda.groups.io/g/nvda Facebook: http://www.facebook.com/NVAccess Twitter: @NVAccess
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Quentin Christensen
Ah I hadn't seen this message when I replied just before. So please take my earlier points as things to try if you DO run into trouble with anything in future :) Re the add-on, it looks like it is maintained by Javi Dominguez. It would be worth reaching out to Javi with the issue. From the compatibility page (where I can see the add-on should have been updated for 2022.1): Contact: Javi Dominguez fjavids@... Kind regards Quentin.
On Wed, Jun 8, 2022 at 5:45 AM Deenadayalan Moodley <deenadayalan.moodley@...> wrote:
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Quentin Christensen Training and Support Manager Training: https://www.nvaccess.org/shop/ Certification: https://certification.nvaccess.org/ User group: https://nvda.groups.io/g/nvda Facebook: http://www.facebook.com/NVAccess Twitter: @NVAccess
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