NVDA may Crash with inactivity on older Windows 10 computer


Ron Canazzi
 

Hi Group,

Has anyone seen something like the following.  I use an older Windows 10 computer for storage and back up. After not touching it for several hours, NVDA does not work. That is to say, there is no sound output. I know the main sound card through which NVDA voices is working because other sounds I can play with hotkeys do indeed work.  I can't really say if it crashes, but if I press the hotkey used to launch it, it seems to reload as if it had crashed and needed to be restarted.

What could cause this and is there a remedy?


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Monte Single
 

Hi Ron,

I'm not sure what yu mean by "older".
I am using an hp desktop with a core i5 sixth gen processor with nvda.
I bought this pc used about 3 years ago.
So it could have been first used in 2015-16.
On a daily basis, I leave it running with nvda set to speechoff; in the morning I press insert plus s to turn the speech back on.
Never had this problem.
Yes, I have had problems trying to switch from nvda to narrator or a jaws demo, but not nvda.

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Ron Canazzi
Sent: June 6, 2022 11:02 PM
To: NVDA Official Group <nvda@groups.io>
Subject: [nvda] NVDA may Crash with inactivity on older Windows 10 computer

Hi Group,

Has anyone seen something like the following. I use an older Windows 10 computer for storage and back up. After not touching it for several hours, NVDA does not work. That is to say, there is no sound output. I know the main sound card through which NVDA voices is working because other sounds I can play with hotkeys do indeed work. I can't really say if it crashes, but if I press the hotkey used to launch it, it seems to reload as if it had crashed and needed to be restarted.

What could cause this and is there a remedy?


--
Signature:
For a nation to admit it has done grievous wrongs and will strive to correct them for the betterment of all is no vice; For a nation to claim it has always been great, needs no improvement and to cling to its past achievements is no virtue!


Gene
 

I have no such problem and I'm using an old computer. 

You can find out if NVDA is still running or mostly running buy running another screen-reader while not issuing the run command for NVDA.  Then, when another screen-reader is running, issue the command to open the NVDA menu.  If the menu opens then something has crashed in NVDA but the program overall is still running. 

Whatever the case, since issuing the run command either runs NVDA or closes it and runs it again, it is an interesting question what is occurring, but a very minor problem with a very easy work around.

Gene

On 6/7/2022 12:02 AM, Ron Canazzi wrote:
Hi Group,

Has anyone seen something like the following.  I use an older Windows 10 computer for storage and back up. After not touching it for several hours, NVDA does not work. That is to say, there is no sound output. I know the main sound card through which NVDA voices is working because other sounds I can play with hotkeys do indeed work.  I can't really say if it crashes, but if I press the hotkey used to launch it, it seems to reload as if it had crashed and needed to be restarted.

What could cause this and is there a remedy?




Arlene
 

Hi, I too seen this with an older windows ten computer.  My windows ten computer is 3 years old and I’ve seen this crash with Jaws.  Not NVDA. I issued the hot key for NVDA to see if it ran. It did. 

 

Sent from Mail for Windows

 

From: Gene
Sent: June 6, 2022 10:42 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA may Crash with inactivity on older Windows 10 computer

 

I have no such problem and I'm using an old computer. 

You can find out if NVDA is still running or mostly running buy running another screen-reader while not issuing the run command for NVDA.  Then, when another screen-reader is running, issue the command to open the NVDA menu.  If the menu opens then something has crashed in NVDA but the program overall is still running. 

Whatever the case, since issuing the run command either runs NVDA or closes it and runs it again, it is an interesting question what is occurring, but a very minor problem with a very easy work around.

Gene


On 6/7/2022 12:02 AM, Ron Canazzi wrote:

Hi Group,

Has anyone seen something like the following.  I use an older Windows 10 computer for storage and back up. After not touching it for several hours, NVDA does not work. That is to say, there is no sound output. I know the main sound card through which NVDA voices is working because other sounds I can play with hotkeys do indeed work.  I can't really say if it crashes, but if I press the hotkey used to launch it, it seems to reload as if it had crashed and needed to be restarted.

What could cause this and is there a remedy?

 

 


Luke Davis
 

Ron Canazzi wrote:

I use an older Windows 10 computer for storage and back up.
What's older? What does winver say when you run it?

What kind of sound device?
What version of NVDA?
What add-ons are you running?

After not touching it for several hours, NVDA does not work.
Does the same happen with Narrator, if you leave that running for several hours instead?

I know the main sound card through which NVDA voices is working because other sounds I can play with hotkeys do indeed work.
Can you give an example of that?

if I press the hotkey used to launch it, it seems to reload as if it had crashed and needed to be restarted.
Please explain that.
NVDA will always restart when you press its shortcut key, regardless of whether it had been running, crashed, or stopped before.
What, in the way it acts when you press the shortcut key, makes you think it is recovering from a crash? How is it different than pressing the shortcut key while NVDA is working normally?

Luke


Brian's Mail list account
 

I don't consider 2015 old myself, as they seem to work very well even if its still got windows 7 on it as well. I'm at a loss, unless you have something else running like a malware spotter or something. It cannot even be the sound card driver tendency to go to sleep if you get other sounds without a pregnant pause. What do the individual audio controls show. You might need sighted help for that while its in the sulk mode. Could it have somehow rebooted and decided there was no sound device? A look at the previous log after a reboot might show something up.
Brian

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Please address personal E-mail to:-
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----- Original Message -----
From: "Monte Single" <mrsingle@...>
To: <nvda@nvda.groups.io>
Sent: Tuesday, June 07, 2022 6:15 AM
Subject: Re: [nvda] NVDA may Crash with inactivity on older Windows 10 computer


Hi Ron,

I'm not sure what yu mean by "older".
I am using an hp desktop with a core i5 sixth gen processor with nvda.
I bought this pc used about 3 years ago.
So it could have been first used in 2015-16.
On a daily basis, I leave it running with nvda set to speechoff; in the morning I press insert plus s to turn the speech back on.
Never had this problem.
Yes, I have had problems trying to switch from nvda to narrator or a jaws demo, but not nvda.


-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Ron Canazzi
Sent: June 6, 2022 11:02 PM
To: NVDA Official Group <nvda@groups.io>
Subject: [nvda] NVDA may Crash with inactivity on older Windows 10 computer

Hi Group,

Has anyone seen something like the following. I use an older Windows 10 computer for storage and back up. After not touching it for several hours, NVDA does not work. That is to say, there is no sound output. I know the main sound card through which NVDA voices is working because other sounds I can play with hotkeys do indeed work. I can't really say if it crashes, but if I press the hotkey used to launch it, it seems to reload as if it had crashed and needed to be restarted.

What could cause this and is there a remedy?


--
Signature:
For a nation to admit it has done grievous wrongs and will strive to correct them for the betterment of all is no vice; For a nation to claim it has always been great, needs no improvement and to cling to its past achievements is no virtue!


Brian's Mail list account
 

Running it via the batch file I posted the other day might allow you to see the previous log easily, simply go back to before the shut down command in the log and see if anything untoward is happening while its idling.

Brian

--
bglists@...
Sent via blueyonder.(Virgin media)
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Luke Davis" <luke@...>
To: <nvda@nvda.groups.io>
Sent: Tuesday, June 07, 2022 7:59 AM
Subject: Re: [nvda] NVDA may Crash with inactivity on older Windows 10 computer


Ron Canazzi wrote:

I use an older Windows 10 computer for storage and back up.
What's older? What does winver say when you run it?

What kind of sound device?
What version of NVDA?
What add-ons are you running?

After not touching it for several hours, NVDA does not work.
Does the same happen with Narrator, if you leave that running for several hours instead?

I know the main sound card through which NVDA voices is working because other sounds I can play with hotkeys do indeed work.
Can you give an example of that?

if I press the hotkey used to launch it, it seems to reload as if it had crashed and needed to be restarted.
Please explain that.
NVDA will always restart when you press its shortcut key, regardless of whether it had been running, crashed, or stopped before.
What, in the way it acts when you press the shortcut key, makes you think it is recovering from a crash? How is it different than pressing the shortcut key while NVDA is working normally?

Luke




Ron Canazzi
 

Hi Group,

OK, I should have mentioned this in my original post. The computer is an 8 year old AMD clone with 16 GB RAM and a 6 core processor.

On 6/7/2022 2:59 AM, Luke Davis wrote:
Ron Canazzi wrote:

I use an older Windows 10 computer for storage and back up.
What's older?  What does winver say when you run it?

What kind of sound device?
What version of NVDA?
What add-ons are you running?

After not touching it for several hours, NVDA does not work.
Does the same happen with Narrator, if you leave that running for several hours instead?

I know the main sound card through which NVDA voices is working because other sounds I can play with hotkeys do indeed work.
Can you give an example of that?

if I press the hotkey used to launch it, it seems to reload as if it had crashed and needed to be restarted.
Please explain that.
NVDA will always restart when you press its shortcut key, regardless of whether it had been running, crashed, or stopped before.
What, in the way it acts when you press the shortcut key, makes you think it is recovering from a crash? How is it different than pressing the shortcut key while NVDA is working normally?

Luke



--
Signature:
For a nation to admit it has done grievous wrongs and will strive to correct them for the betterment of all is no vice;
For a nation to claim it has always been great, needs no improvement and to cling to its past achievements is no virtue!


Chris Smart
 

That is pretty old.

I wonder if it would benefit from a completely clean install of windows and your other applications?
That, and replacing the spinning drive with a solid state one if it still has a conventional hard drive might get a couple more years out of it.

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Ron Canazzi
Sent: June 7, 2022 9:46 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA may Crash with inactivity on older Windows 10 computer

Hi Group,

OK, I should have mentioned this in my original post. The computer is an
8 year old AMD clone with 16 GB RAM and a 6 core processor.


On 6/7/2022 2:59 AM, Luke Davis wrote:
Ron Canazzi wrote:

I use an older Windows 10 computer for storage and back up.
What's older? What does winver say when you run it?

What kind of sound device?
What version of NVDA?
What add-ons are you running?

After not touching it for several hours, NVDA does not work.
Does the same happen with Narrator, if you leave that running for
several hours instead?

I know the main sound card through which NVDA voices is working
because other sounds I can play with hotkeys do indeed work.
Can you give an example of that?

if I press the hotkey used to launch it, it seems to reload as if it
had crashed and needed to be restarted.
Please explain that.
NVDA will always restart when you press its shortcut key, regardless
of whether it had been running, crashed, or stopped before.
What, in the way it acts when you press the shortcut key, makes you
think it is recovering from a crash? How is it different than pressing
the shortcut key while NVDA is working normally?

Luke




--
Signature:
For a nation to admit it has done grievous wrongs and will strive to correct them for the betterment of all is no vice;
For a nation to claim it has always been great, needs no improvement and to cling to its past achievements is no virtue!


Gene
 

I see no meaningful benefit to doing any of that.  If the computer still works well as it is, you might get more life from it by replacing the hard drive but then again, the hard drive might last for years longer. 

Gene

On 6/7/2022 8:59 AM, Chris Smart wrote:
That is pretty old.

I wonder if it would benefit from a completely clean install of windows and your other applications?
That, and replacing the spinning drive with a solid state one if it still has a conventional hard drive might get a couple more years out of it.



-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Ron Canazzi
Sent: June 7, 2022 9:46 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA may Crash with inactivity on older Windows 10 computer

Hi Group,

OK, I should have mentioned this in my original post. The computer is an 
8 year old AMD clone with 16 GB RAM and a 6 core processor.


On 6/7/2022 2:59 AM, Luke Davis wrote:
Ron Canazzi wrote:

I use an older Windows 10 computer for storage and back up.
What's older?  What does winver say when you run it?

What kind of sound device?
What version of NVDA?
What add-ons are you running?

After not touching it for several hours, NVDA does not work.
Does the same happen with Narrator, if you leave that running for 
several hours instead?

I know the main sound card through which NVDA voices is working 
because other sounds I can play with hotkeys do indeed work.
Can you give an example of that?

if I press the hotkey used to launch it, it seems to reload as if it 
had crashed and needed to be restarted.
Please explain that.
NVDA will always restart when you press its shortcut key, regardless 
of whether it had been running, crashed, or stopped before.
What, in the way it acts when you press the shortcut key, makes you 
think it is recovering from a crash? How is it different than pressing 
the shortcut key while NVDA is working normally?

Luke