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NVDA not reading MS-Word Dialog Boxes

Aman Agrawal
 

 I have installed NVDA in 5 laptops. But in 3 laptops I'm facing a problem which i think you can solve.
 
In MS Word, while opening any dialog box ( like of Font ) , the NVDA is not reading the contents/ options provided in the dialog box.
 
Please help me out to solve this problem so that it can be a great help for some special Students.
 
Waiting for an early reply.
 
Thanks & Regards
 

Antony Stone
 

Are all the laptops identical, running the same version of Windows, and the
same version of Word?

If not, please tell us about the differences.


Antony.

On Sunday 01 December 2019 at 12:54:34, Aman Agrawal wrote:

I have installed NVDA in 5 laptops. But in 3 laptops I'm facing a problem
which i think you can solve.

In MS Word, while opening any dialog box ( like of Font ) , the NVDA is not
reading the contents/ options provided in the dialog box.

Please help me out to solve this problem so that it can be a great help for
some special Students.

Waiting for an early reply.
--
"A person lives in the UK, but commutes to France daily for work.
He belongs in the UK."

- From UK Revenue & Customs notice 741, page 13, paragraph 3.5.1
- http://tinyurl.com/o7gnm4

Please reply to the list;
please *don't* CC me.

Aman Agrawal
 

Yes all are same 


On Sun, 1 Dec, 2019, 21:21 Antony Stone, <antony.stone@...> wrote:
Are all the laptops identical, running the same version of Windows, and the
same version of Word?

If not, please tell us about the differences.


Antony.

On Sunday 01 December 2019 at 12:54:34, Aman Agrawal wrote:

> I have installed NVDA in 5 laptops. But in 3 laptops I'm facing a problem
> which i think you can solve.
>
> In MS Word, while opening any dialog box ( like of Font ) , the NVDA is not
> reading the contents/ options provided in the dialog box.
>
> Please help me out to solve this problem so that it can be a great help for
> some special Students.
>
> Waiting for an early reply.

--
"A person lives in the UK, but commutes to France daily for work.
He belongs in the UK."

 - From UK Revenue & Customs notice 741, page 13, paragraph 3.5.1
 - http://tinyurl.com/o7gnm4

                                                   Please reply to the list;
                                                         please *don't* CC me.



Quentin Christensen
 

Try running the "COM Registration fixing tool" which you can find on NVDA's tools menu (NVDA+N, then T, then down arrow to that option and enter).

Otherwise, please let us know exactly WHICH version of Windows / office the machines are running.  A copy of the NVDA log from one of the affected machines might also help (either pasted into the body of a message, or email oflist to info@... with a quick description of the issue).

See: https://github.com/nvaccess/nvda/wiki/LogFilesAndCrashDumps for info on the log, debug level would be ideal.

Regards

Quentin

On Mon, Dec 2, 2019 at 2:56 AM Aman Agrawal <amanagrawal456@...> wrote:
Yes all are same 

On Sun, 1 Dec, 2019, 21:21 Antony Stone, <antony.stone@...> wrote:
Are all the laptops identical, running the same version of Windows, and the
same version of Word?

If not, please tell us about the differences.


Antony.

On Sunday 01 December 2019 at 12:54:34, Aman Agrawal wrote:

> I have installed NVDA in 5 laptops. But in 3 laptops I'm facing a problem
> which i think you can solve.
>
> In MS Word, while opening any dialog box ( like of Font ) , the NVDA is not
> reading the contents/ options provided in the dialog box.
>
> Please help me out to solve this problem so that it can be a great help for
> some special Students.
>
> Waiting for an early reply.

--
"A person lives in the UK, but commutes to France daily for work.
He belongs in the UK."

 - From UK Revenue & Customs notice 741, page 13, paragraph 3.5.1
 - http://tinyurl.com/o7gnm4

                                                   Please reply to the list;
                                                         please *don't* CC me.





--
Quentin Christensen
Training and Support Manager