NVDA on Synchrony Bank site, unusable on login with chrome


David Mehler
 

Hello,

I've got a care credit card through Synchrony Bank but there web site
portal is awful, using NVDA I can't get it to log i n, fields on the
login form won't read, and that's when I can get this login iframe
access thing to work, which is a collapsable link, when I can get it
to expand it's hit or miss as to whether I can find anything.

I've got to pay a bill and it's time sensitive, does anyone have
workarounds for this? I've also tried with Internet Explorer and with
Brave.
Some urgency!
Thanks.
Dave.


Sarah k Alawami
 

Have you tried with narrator to see if it is the website or screen reader having this issue? Also what's the website so one of us can try and make it work?

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of David Mehler
Sent: Friday, September 3, 2021 11:29 AM
To: nvda <nvda@nvda.groups.io>
Subject: [nvda] NVDA on Synchrony Bank site, unusable on login with chrome

Hello,

I've got a care credit card through Synchrony Bank but there web site portal is awful, using NVDA I can't get it to log i n, fields on the login form won't read, and that's when I can get this login iframe access thing to work, which is a collapsable link, when I can get it to expand it's hit or miss as to whether I can find anything.

I've got to pay a bill and it's time sensitive, does anyone have workarounds for this? I've also tried with Internet Explorer and with Brave.
Some urgency!
Thanks.
Dave.


Don H
 

I am finding for the past several weeks that you can not log in on this banks web site with Microsoft Edge or Google Chrome. I talked with their support department and they said they would check into the issue. As I said that has been several weeks and it still doesn't work with these two Chrome based browsers. I am able to complete a log in using the latest Firefox browser.

On 9/3/2021 2:31 PM, Sarah k Alawami wrote:
Have you tried with narrator to see if it is the website or screen reader having this issue? Also what's the website so one of us can try and make it work?
-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of David Mehler
Sent: Friday, September 3, 2021 11:29 AM
To: nvda <nvda@nvda.groups.io>
Subject: [nvda] NVDA on Synchrony Bank site, unusable on login with chrome
Hello,
I've got a care credit card through Synchrony Bank but there web site portal is awful, using NVDA I can't get it to log i n, fields on the login form won't read, and that's when I can get this login iframe access thing to work, which is a collapsable link, when I can get it to expand it's hit or miss as to whether I can find anything.
I've got to pay a bill and it's time sensitive, does anyone have workarounds for this? I've also tried with Internet Explorer and with Brave.
Some urgency!
Thanks.
Dave.


Sarah k Alawami
 

So what's the website so one of us can try it?

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Don H
Sent: Friday, September 3, 2021 2:08 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on login with chrome

I am finding for the past several weeks that you can not log in on this banks web site with Microsoft Edge or Google Chrome. I talked with their support department and they said they would check into the issue.
As I said that has been several weeks and it still doesn't work with these two Chrome based browsers. I am able to complete a log in using the latest Firefox browser.

On 9/3/2021 2:31 PM, Sarah k Alawami wrote:
Have you tried with narrator to see if it is the website or screen reader having this issue? Also what's the website so one of us can try and make it work?

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of David
Mehler
Sent: Friday, September 3, 2021 11:29 AM
To: nvda <nvda@nvda.groups.io>
Subject: [nvda] NVDA on Synchrony Bank site, unusable on login with
chrome

Hello,

I've got a care credit card through Synchrony Bank but there web site portal is awful, using NVDA I can't get it to log i n, fields on the login form won't read, and that's when I can get this login iframe access thing to work, which is a collapsable link, when I can get it to expand it's hit or miss as to whether I can find anything.

I've got to pay a bill and it's time sensitive, does anyone have workarounds for this? I've also tried with Internet Explorer and with Brave.
Some urgency!
Thanks.
Dave.












Don H
 

Synchrony Bank has several web pages for different credit cards they have. I have both a Lowes and Sams Club credit card that they service and neither work with a Chrome based browser when using the latest released version of Windows 10. The only way you can see the problem is if you have a user name and password but here it is
https://samsclub.syf.com/login/

On 9/3/2021 6:55 PM, Sarah k Alawami wrote:
So what's the website so one of us can try it?
-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Don H
Sent: Friday, September 3, 2021 2:08 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on login with chrome
I am finding for the past several weeks that you can not log in on this banks web site with Microsoft Edge or Google Chrome. I talked with their support department and they said they would check into the issue.
As I said that has been several weeks and it still doesn't work with these two Chrome based browsers. I am able to complete a log in using the latest Firefox browser.
On 9/3/2021 2:31 PM, Sarah k Alawami wrote:
Have you tried with narrator to see if it is the website or screen reader having this issue? Also what's the website so one of us can try and make it work?

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of David
Mehler
Sent: Friday, September 3, 2021 11:29 AM
To: nvda <nvda@nvda.groups.io>
Subject: [nvda] NVDA on Synchrony Bank site, unusable on login with
chrome

Hello,

I've got a care credit card through Synchrony Bank but there web site portal is awful, using NVDA I can't get it to log i n, fields on the login form won't read, and that's when I can get this login iframe access thing to work, which is a collapsable link, when I can get it to expand it's hit or miss as to whether I can find anything.

I've got to pay a bill and it's time sensitive, does anyone have workarounds for this? I've also tried with Internet Explorer and with Brave.
Some urgency!
Thanks.
Dave.












Gene
 

You said neither one works with a Chrome-based browser.  Is that because you haven’t tried it in a browser like Firefox or because they work in a nonChrome-based browser you have tried?
 
Gene

-----Original Message-----
From: Don H
Sent: Friday, September 03, 2021 7:39 PM
Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on login with chrome
 

Synchrony Bank  has several web pages for different credit cards they
have.  I have both a Lowes and Sams Club credit card that they service
and neither work with a Chrome based browser when using the latest
released version of Windows 10. The only way you can see the problem is
if you have a user name and password but here it is
https://samsclub.syf.com/login/

On 9/3/2021 6:55 PM, Sarah k Alawami wrote:
> So what's the website so one of us can try it?
>
> -----Original Message-----
> From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Don H
> Sent: Friday, September 3, 2021 2:08 PM
> To: nvda@nvda.groups.io
> Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on login with chrome
>
> I am finding for the past several weeks that you can not log in on this banks web site with Microsoft Edge or Google Chrome.  I talked with their support department and they said they would check into the issue.
>    As I said that has been several weeks and it still doesn't work with these two Chrome based browsers.  I am able to complete a log in using the latest Firefox browser.
>
> On 9/3/2021 2:31 PM, Sarah k Alawami wrote:
>> Have you tried with narrator to see if it is the website or screen reader having this issue? Also what's the website so one of us can try and make it work?
>>
>> -----Original Message-----
>> From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of David
>> Mehler
>> Sent: Friday, September 3, 2021 11:29 AM
>> To: nvda <nvda@nvda.groups.io>
>> Subject: [nvda] NVDA on Synchrony Bank site, unusable on login with
>> chrome
>>
>> Hello,
>>
>> I've got a care credit card through Synchrony Bank but there web site portal is awful, using NVDA I can't get it to log i n, fields on the login form won't read, and that's when I can get this login iframe access thing to work, which is a collapsable link, when I can get it to expand it's hit or miss as to whether I can find anything.
>>
>> I've got to pay a bill and it's time sensitive, does anyone have workarounds for this? I've also tried with Internet Explorer and with Brave.
>> Some urgency!
>> Thanks.
>> Dave.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>
>
>
>
>
>
>
>
>
>
>
>
>







Don H
 

Only browser that will allow you to log in is firefox

On 9/3/2021 7:41 PM, Gene wrote:
You said neither one works with a Chrome-based browser.  Is that because you haven’t tried it in a browser like Firefox or because they work in a nonChrome-based browser you have tried?
Gene
-----Original Message-----
*From:* Don H <mailto:lmddh50@adams.net>
*Sent:* Friday, September 03, 2021 7:39 PM
*To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*Subject:* Re: [nvda] NVDA on Synchrony Bank site, unusable on login with chrome
Synchrony Bank  has several web pages for different credit cards they
have. I have both a Lowes and Sams Club credit card that they service
and neither work with a Chrome based browser when using the latest
released version of Windows 10. The only way you can see the problem is
if you have a user name and password but here it is
https://samsclub.syf.com/login/
On 9/3/2021 6:55 PM, Sarah k Alawami wrote:
> So what's the website so one of us can try it?
>
> -----Original Message-----
> From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Don H
> Sent: Friday, September 3, 2021 2:08 PM
> To: nvda@nvda.groups.io
> Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on login
with chrome
>
> I am finding for the past several weeks that you can not log in on
this banks web site with Microsoft Edge or Google Chrome.  I talked with their support department and they said they would check into the issue.
>    As I said that has been several weeks and it still doesn't work
with these two Chrome based browsers.  I am able to complete a log in using the latest Firefox browser.
>
> On 9/3/2021 2:31 PM, Sarah k Alawami wrote:
>> Have you tried with narrator to see if it is the website or screen
reader having this issue? Also what's the website so one of us can try and make it work?
>>
>> -----Original Message-----
>> From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of David
>> Mehler
>> Sent: Friday, September 3, 2021 11:29 AM
>> To: nvda <nvda@nvda.groups.io>
>> Subject: [nvda] NVDA on Synchrony Bank site, unusable on login with
>> chrome
>>
>> Hello,
>>
>> I've got a care credit card through Synchrony Bank but there web
site portal is awful, using NVDA I can't get it to log i n, fields on the login form won't read, and that's when I can get this login iframe access thing to work, which is a collapsable link, when I can get it to expand it's hit or miss as to whether I can find anything.
>>
>> I've got to pay a bill and it's time sensitive, does anyone have
workarounds for this? I've also tried with Internet Explorer and with Brave.
>> Some urgency!
>> Thanks.
>> Dave.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>
>
>
>
>
>
>
>
>
>
>
>
>


Gene
 

I think I missed the ;part of your first message where you discussed Firefox.  I thought I had read the whole message but evidently, I didn’t. 
 
As a general comment, I’ll say that this thread shows the importance of having a nonChrome-based browser on a machine.  Chrome, Brave and Edge are all Chrome-based browsers. 
 
I have firefox on my machine in ;part because it isn’t a Chrome-based browser. 
Gene

-----Original Message-----
From: Don H
Sent: Friday, September 03, 2021 7:53 PM
Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on login with chrome
 
Only browser that will allow you to log in is firefox

On 9/3/2021 7:41 PM, Gene wrote:
> You said neither one works with a Chrome-based browser.  Is that because
> you haven’t tried it in a browser like Firefox or because they work in a
> nonChrome-based browser you have tried?
> Gene
> -----Original Message-----
> *From:* Don H <mailto:lmddh50@...>
> *Sent:* Friday, September 03, 2021 7:39 PM
> *To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
> *Subject:* Re: [nvda] NVDA on Synchrony Bank site, unusable on login
> with chrome
>
> Synchrony Bank  has several web pages for different credit cards they
> have. I have both a Lowes and Sams Club credit card that they service
> and neither work with a Chrome based browser when using the latest
> released version of Windows 10. The only way you can see the problem is
> if you have a user name and password but here it is
> https://samsclub.syf.com/login/
>
> On 9/3/2021 6:55 PM, Sarah k Alawami wrote:
>  > So what's the website so one of us can try it?
>  >
>  > -----Original Message-----
>  > From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Don H
>  > Sent: Friday, September 3, 2021 2:08 PM
>  > To: nvda@nvda.groups.io
>  > Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on login
> with chrome
>  >
>  > I am finding for the past several weeks that you can not log in on
> this banks web site with Microsoft Edge or Google Chrome.  I talked with
> their support department and they said they would check into the issue.
>  >    As I said that has been several weeks and it still doesn't work
> with these two Chrome based browsers.  I am able to complete a log in
> using the latest Firefox browser.
>  >
>  > On 9/3/2021 2:31 PM, Sarah k Alawami wrote:
>  >> Have you tried with narrator to see if it is the website or screen
> reader having this issue? Also what's the website so one of us can try
> and make it work?
>  >>
>  >> -----Original Message-----
>  >> From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of David
>  >> Mehler
>  >> Sent: Friday, September 3, 2021 11:29 AM
>  >> To: nvda <nvda@nvda.groups.io>
>  >> Subject: [nvda] NVDA on Synchrony Bank site, unusable on login with
>  >> chrome
>  >>
>  >> Hello,
>  >>
>  >> I've got a care credit card through Synchrony Bank but there web
> site portal is awful, using NVDA I can't get it to log i n, fields on
> the login form won't read, and that's when I can get this login iframe
> access thing to work, which is a collapsable link, when I can get it to
> expand it's hit or miss as to whether I can find anything.
>  >>
>  >> I've got to pay a bill and it's time sensitive, does anyone have
> workarounds for this? I've also tried with Internet Explorer and with Brave.
>  >> Some urgency!
>  >> Thanks.
>  >> Dave.
>  >>
>  >>
>  >>
>  >>
>  >>
>  >>
>  >>
>  >>
>  >>
>  >>
>  >>
>  >>
>  >
>  >
>  >
>  >
>  >
>  >
>  >
>  >
>  >
>  >
>  >
>  >
>  >
>
>
>
>
>
>
>






Sarah k Alawami
 

If you read his messages,  it says  it works in the Firefox browser but not in any chrome browsers

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Gene
Sent: Friday, September 3, 2021 5:42 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on login with chrome

 

You said neither one works with a Chrome-based browser.  Is that because you haven’t tried it in a browser like Firefox or because they work in a nonChrome-based browser you have tried?

 

Gene

-----Original Message-----

From: Don H

Sent: Friday, September 03, 2021 7:39 PM

Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on login with chrome

 


Synchrony Bank  has several web pages for different credit cards they
have.  I have both a Lowes and Sams Club credit card that they service
and neither work with a Chrome based browser when using the latest
released version of Windows 10. The only way you can see the problem is
if you have a user name and password but here it is
https://samsclub.syf.com/login/

On 9/3/2021 6:55 PM, Sarah k Alawami wrote:
> So what's the website so one of us can try it?
>
> -----Original Message-----
> From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Don H
> Sent: Friday, September 3, 2021 2:08 PM
> To: nvda@nvda.groups.io
> Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on login with chrome
>
> I am finding for the past several weeks that you can not log in on this banks web site with Microsoft Edge or Google Chrome.  I talked with their support department and they said they would check into the issue.
>    As I said that has been several weeks and it still doesn't work with these two Chrome based browsers.  I am able to complete a log in using the latest Firefox browser.
>
> On 9/3/2021 2:31 PM, Sarah k Alawami wrote:
>> Have you tried with narrator to see if it is the website or screen reader having this issue? Also what's the website so one of us can try and make it work?
>>
>> -----Original Message-----
>> From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of David
>> Mehler
>> Sent: Friday, September 3, 2021 11:29 AM
>> To: nvda <nvda@nvda.groups.io>
>> Subject: [nvda] NVDA on Synchrony Bank site, unusable on login with
>> chrome
>>
>> Hello,
>>
>> I've got a care credit card through Synchrony Bank but there web site portal is awful, using NVDA I can't get it to log i n, fields on the login form won't read, and that's when I can get this login iframe access thing to work, which is a collapsable link, when I can get it to expand it's hit or miss as to whether I can find anything.
>>
>> I've got to pay a bill and it's time sensitive, does anyone have workarounds for this? I've also tried with Internet Explorer and with Brave.
>> Some urgency!
>> Thanks.
>> Dave.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>
>
>
>
>
>
>
>
>
>
>
>
>






 

To be honest I have had issues with chrome in rendering some stuff to.

Some things are a bit harder to get to.

On a site 1,608 dollars looks like.

160008000 or some such.

Sites like my computer store pbtech will not only do this but clicking clickables that bring up a menu will cause it to come up but not display right.

Using something like privacy badger to unblock a mislabeled site, I can't get to the right spot to click the button for the right thing, its like that menu is missing and I have to muck about to find it.

In edge its fine.

In firefox some stuff works a lot better than chrome which I am unsure why that exactly is.

All I know is that chrome while it is accessible isn't a complete success for everything.



On 4/09/2021 1:10 pm, Sarah k Alawami wrote:

If you read his messages,  it says  it works in the Firefox browser but not in any chrome browsers

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Gene
Sent: Friday, September 3, 2021 5:42 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on login with chrome

 

You said neither one works with a Chrome-based browser.  Is that because you haven’t tried it in a browser like Firefox or because they work in a nonChrome-based browser you have tried?

 

Gene

-----Original Message-----

From: Don H

Sent: Friday, September 03, 2021 7:39 PM

Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on login with chrome

 


Synchrony Bank  has several web pages for different credit cards they
have.  I have both a Lowes and Sams Club credit card that they service
and neither work with a Chrome based browser when using the latest
released version of Windows 10. The only way you can see the problem is
if you have a user name and password but here it is
https://samsclub.syf.com/login/

On 9/3/2021 6:55 PM, Sarah k Alawami wrote:
> So what's the website so one of us can try it?
>
> -----Original Message-----
> From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Don H
> Sent: Friday, September 3, 2021 2:08 PM
> To: nvda@nvda.groups.io
> Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on login with chrome
>
> I am finding for the past several weeks that you can not log in on this banks web site with Microsoft Edge or Google Chrome.  I talked with their support department and they said they would check into the issue.
>    As I said that has been several weeks and it still doesn't work with these two Chrome based browsers.  I am able to complete a log in using the latest Firefox browser.
>
> On 9/3/2021 2:31 PM, Sarah k Alawami wrote:
>> Have you tried with narrator to see if it is the website or screen reader having this issue? Also what's the website so one of us can try and make it work?
>>
>> -----Original Message-----
>> From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of David
>> Mehler
>> Sent: Friday, September 3, 2021 11:29 AM
>> To: nvda <nvda@nvda.groups.io>
>> Subject: [nvda] NVDA on Synchrony Bank site, unusable on login with
>> chrome
>>
>> Hello,
>>
>> I've got a care credit card through Synchrony Bank but there web site portal is awful, using NVDA I can't get it to log i n, fields on the login form won't read, and that's when I can get this login iframe access thing to work, which is a collapsable link, when I can get it to expand it's hit or miss as to whether I can find anything.
>>
>> I've got to pay a bill and it's time sensitive, does anyone have workarounds for this? I've also tried with Internet Explorer and with Brave.
>> Some urgency!
>> Thanks.
>> Dave.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>
>
>
>
>
>
>
>
>
>
>
>
>






Nimer Jaber
 

Hello,

I really don't understand what the issue being raised here is. I am able to log into the synchrony sites with Chrome, and, while I don't have a username/password to the specific one linked, I don't see why I wouldn't be able to log in, as visiting the site yielded a form with username and password.

Before we continue this discussion, I think we need to know what the issues are.

Thanks.

On Fri, Sep 3, 2021 at 10:51 PM Shaun Everiss <sm.everiss@...> wrote:

To be honest I have had issues with chrome in rendering some stuff to.

Some things are a bit harder to get to.

On a site 1,608 dollars looks like.

160008000 or some such.

Sites like my computer store pbtech will not only do this but clicking clickables that bring up a menu will cause it to come up but not display right.

Using something like privacy badger to unblock a mislabeled site, I can't get to the right spot to click the button for the right thing, its like that menu is missing and I have to muck about to find it.

In edge its fine.

In firefox some stuff works a lot better than chrome which I am unsure why that exactly is.

All I know is that chrome while it is accessible isn't a complete success for everything.



On 4/09/2021 1:10 pm, Sarah k Alawami wrote:

If you read his messages,  it says  it works in the Firefox browser but not in any chrome browsers

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Gene
Sent: Friday, September 3, 2021 5:42 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on login with chrome

 

You said neither one works with a Chrome-based browser.  Is that because you haven’t tried it in a browser like Firefox or because they work in a nonChrome-based browser you have tried?

 

Gene

-----Original Message-----

From: Don H

Sent: Friday, September 03, 2021 7:39 PM

Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on login with chrome

 


Synchrony Bank  has several web pages for different credit cards they
have.  I have both a Lowes and Sams Club credit card that they service
and neither work with a Chrome based browser when using the latest
released version of Windows 10. The only way you can see the problem is
if you have a user name and password but here it is
https://samsclub.syf.com/login/

On 9/3/2021 6:55 PM, Sarah k Alawami wrote:
> So what's the website so one of us can try it?
>
> -----Original Message-----
> From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Don H
> Sent: Friday, September 3, 2021 2:08 PM
> To: nvda@nvda.groups.io
> Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on login with chrome
>
> I am finding for the past several weeks that you can not log in on this banks web site with Microsoft Edge or Google Chrome.  I talked with their support department and they said they would check into the issue.
>    As I said that has been several weeks and it still doesn't work with these two Chrome based browsers.  I am able to complete a log in using the latest Firefox browser.
>
> On 9/3/2021 2:31 PM, Sarah k Alawami wrote:
>> Have you tried with narrator to see if it is the website or screen reader having this issue? Also what's the website so one of us can try and make it work?
>>
>> -----Original Message-----
>> From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of David
>> Mehler
>> Sent: Friday, September 3, 2021 11:29 AM
>> To: nvda <nvda@nvda.groups.io>
>> Subject: [nvda] NVDA on Synchrony Bank site, unusable on login with
>> chrome
>>
>> Hello,
>>
>> I've got a care credit card through Synchrony Bank but there web site portal is awful, using NVDA I can't get it to log i n, fields on the login form won't read, and that's when I can get this login iframe access thing to work, which is a collapsable link, when I can get it to expand it's hit or miss as to whether I can find anything.
>>
>> I've got to pay a bill and it's time sensitive, does anyone have workarounds for this? I've also tried with Internet Explorer and with Brave.
>> Some urgency!
>> Thanks.
>> Dave.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>
>
>
>
>
>
>
>
>
>
>
>
>







--
Best,

Nimer Jaber

Registered Linux User 529141.
http://counter.li.org/

To find out about a free, open-source, and versatile screen reader for Windows, visit nvaccess.org

You can follow @nimerjaber on Twitter for the latest technology news.

Thank you, and have a great day!


Don H
 

The error message comes up after you input your user name and password.

On 9/4/2021 12:54 AM, Nimer Jaber wrote:
Hello,
I really don't understand what the issue being raised here is. I am able to log into the synchrony sites with Chrome, and, while I don't have a username/password to the specific one linked, I don't see why I wouldn't be able to log in, as visiting the site yielded a form with username and password.
Before we continue this discussion, I think we need to know what the issues are.
Thanks.
On Fri, Sep 3, 2021 at 10:51 PM Shaun Everiss <sm.everiss@gmail.com <mailto:sm.everiss@gmail.com>> wrote:
To be honest I have had issues with chrome in rendering some stuff to.
Some things are a bit harder to get to.
On a site 1,608 dollars looks like.
160008000 or some such.
Sites like my computer store pbtech will not only do this but
clicking clickables that bring up a menu will cause it to come up
but not display right.
Using something like privacy badger to unblock a mislabeled site, I
can't get to the right spot to click the button for the right thing,
its like that menu is missing and I have to muck about to find it.
In edge its fine.
In firefox some stuff works a lot better than chrome which I am
unsure why that exactly is.
All I know is that chrome while it is accessible isn't a complete
success for everything.
On 4/09/2021 1:10 pm, Sarah k Alawami wrote:

If you read his messages,  it says  it works in the Firefox
browser but not in any chrome browsers

*From:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
<nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io> *On Behalf Of *Gene
*Sent:* Friday, September 3, 2021 5:42 PM
*To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*Subject:* Re: [nvda] NVDA on Synchrony Bank site, unusable on
login with chrome

You said neither one works with a Chrome-based browser.  Is that
because you haven’t tried it in a browser like Firefox or because
they work in a nonChrome-based browser you have tried?

Gene

-----Original Message-----

*From:*Don H <mailto:lmddh50@adams.net>

*Sent:*Friday, September 03, 2021 7:39 PM

*To:*nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>

*Subject:*Re: [nvda] NVDA on Synchrony Bank site, unusable on
login with chrome


Synchrony Bank  has several web pages for different credit cards they
have.  I have both a Lowes and Sams Club credit card that they
service
and neither work with a Chrome based browser when using the latest
released version of Windows 10. The only way you can see the
problem is
if you have a user name and password but here it is
https://samsclub.syf.com/login/ <https://samsclub.syf.com/login/>

On 9/3/2021 6:55 PM, Sarah k Alawami wrote:
> So what's the website so one of us can try it?
>
> -----Original Message-----
> From: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
<nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io> On Behalf Of Don H
> Sent: Friday, September 3, 2021 2:08 PM
> To: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
> Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on
login with chrome
>
> I am finding for the past several weeks that you can not log in
on this banks web site with Microsoft Edge or Google Chrome.  I
talked with their support department and they said they would
check into the issue.
>    As I said that has been several weeks and it still doesn't
work with these two Chrome based browsers.  I am able to complete
a log in using the latest Firefox browser.
>
> On 9/3/2021 2:31 PM, Sarah k Alawami wrote:
>> Have you tried with narrator to see if it is the website or
screen reader having this issue? Also what's the website so one of
us can try and make it work?
>>
>> -----Original Message-----
>> From: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
<nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io> On Behalf Of David
>> Mehler
>> Sent: Friday, September 3, 2021 11:29 AM
>> To: nvda <nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io>
>> Subject: [nvda] NVDA on Synchrony Bank site, unusable on login with
>> chrome
>>
>> Hello,
>>
>> I've got a care credit card through Synchrony Bank but there
web site portal is awful, using NVDA I can't get it to log i n,
fields on the login form won't read, and that's when I can get
this login iframe access thing to work, which is a collapsable
link, when I can get it to expand it's hit or miss as to whether I
can find anything.
>>
>> I've got to pay a bill and it's time sensitive, does anyone
have workarounds for this? I've also tried with Internet Explorer
and with Brave.
>> Some urgency!
>> Thanks.
>> Dave.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>
>
>
>
>
>
>
>
>
>
>
>
>




--
Best,
Nimer Jaber
Registered Linux User 529141.
http://counter.li.org/ <http://counter.li.org/>
To find out about a free, open-source, and versatile screen reader for Windows, visit nvaccess.org <http://www.nvda-project.org>
You can follow @nimerjaber on Twitter for the latest technology news.
Thank you, and have a great day!


Tim M
 

Well if your not having problems doing it in edge. You shouldn't have a problem with chrome. Because they both use the same engines to do there job.

Now firefox is different, because it is not chrome.

On 9/4/2021 1:51 AM, Shaun Everiss wrote:

To be honest I have had issues with chrome in rendering some stuff to.

Some things are a bit harder to get to.

On a site 1,608 dollars looks like.

160008000 or some such.

Sites like my computer store pbtech will not only do this but clicking clickables that bring up a menu will cause it to come up but not display right.

Using something like privacy badger to unblock a mislabeled site, I can't get to the right spot to click the button for the right thing, its like that menu is missing and I have to muck about to find it.

In edge its fine.

In firefox some stuff works a lot better than chrome which I am unsure why that exactly is.

All I know is that chrome while it is accessible isn't a complete success for everything.



On 4/09/2021 1:10 pm, Sarah k Alawami wrote:

If you read his messages,  it says  it works in the Firefox browser but not in any chrome browsers

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Gene
Sent: Friday, September 3, 2021 5:42 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on login with chrome

 

You said neither one works with a Chrome-based browser.  Is that because you haven’t tried it in a browser like Firefox or because they work in a nonChrome-based browser you have tried?

 

Gene

-----Original Message-----

From: Don H

Sent: Friday, September 03, 2021 7:39 PM

Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on login with chrome

 


Synchrony Bank  has several web pages for different credit cards they
have.  I have both a Lowes and Sams Club credit card that they service
and neither work with a Chrome based browser when using the latest
released version of Windows 10. The only way you can see the problem is
if you have a user name and password but here it is
https://samsclub.syf.com/login/

On 9/3/2021 6:55 PM, Sarah k Alawami wrote:
> So what's the website so one of us can try it?
>
> -----Original Message-----
> From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Don H
> Sent: Friday, September 3, 2021 2:08 PM
> To: nvda@nvda.groups.io
> Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on login with chrome
>
> I am finding for the past several weeks that you can not log in on this banks web site with Microsoft Edge or Google Chrome.  I talked with their support department and they said they would check into the issue.
>    As I said that has been several weeks and it still doesn't work with these two Chrome based browsers.  I am able to complete a log in using the latest Firefox browser.
>
> On 9/3/2021 2:31 PM, Sarah k Alawami wrote:
>> Have you tried with narrator to see if it is the website or screen reader having this issue? Also what's the website so one of us can try and make it work?
>>
>> -----Original Message-----
>> From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of David
>> Mehler
>> Sent: Friday, September 3, 2021 11:29 AM
>> To: nvda <nvda@nvda.groups.io>
>> Subject: [nvda] NVDA on Synchrony Bank site, unusable on login with
>> chrome
>>
>> Hello,
>>
>> I've got a care credit card through Synchrony Bank but there web site portal is awful, using NVDA I can't get it to log i n, fields on the login form won't read, and that's when I can get this login iframe access thing to work, which is a collapsable link, when I can get it to expand it's hit or miss as to whether I can find anything.
>>
>> I've got to pay a bill and it's time sensitive, does anyone have workarounds for this? I've also tried with Internet Explorer and with Brave.
>> Some urgency!
>> Thanks.
>> Dave.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>
>
>
>
>
>
>
>
>
>
>
>
>






Nimer Jaber
 

I must have missed it. What is the error message? I log into a synchrony site with Chrome, though not the one referenced, and have no trouble.


On Sat, Sep 4, 2021, 06:08 Don H <lmddh50@...> wrote:
The error message comes up after you input your user name and password.

On 9/4/2021 12:54 AM, Nimer Jaber wrote:
> Hello,
>
> I really don't understand what the issue being raised here is. I am able
> to log into the synchrony sites with Chrome, and, while I don't have a
> username/password to the specific one linked, I don't see why I wouldn't
> be able to log in, as visiting the site yielded a form with username and
> password.
>
> Before we continue this discussion, I think we need to know what the
> issues are.
>
> Thanks.
>
> On Fri, Sep 3, 2021 at 10:51 PM Shaun Everiss <sm.everiss@...
> <mailto:sm.everiss@...>> wrote:
>
>     To be honest I have had issues with chrome in rendering some stuff to.
>
>     Some things are a bit harder to get to.
>
>     On a site 1,608 dollars looks like.
>
>     160008000 or some such.
>
>     Sites like my computer store pbtech will not only do this but
>     clicking clickables that bring up a menu will cause it to come up
>     but not display right.
>
>     Using something like privacy badger to unblock a mislabeled site, I
>     can't get to the right spot to click the button for the right thing,
>     its like that menu is missing and I have to muck about to find it.
>
>     In edge its fine.
>
>     In firefox some stuff works a lot better than chrome which I am
>     unsure why that exactly is.
>
>     All I know is that chrome while it is accessible isn't a complete
>     success for everything.
>
>
>
>     On 4/09/2021 1:10 pm, Sarah k Alawami wrote:
>>
>>     If you read his messages,  it says  it works in the Firefox
>>     browser but not in any chrome browsers
>>
>>     *From:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>>     <nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io> *On Behalf Of *Gene
>>     *Sent:* Friday, September 3, 2021 5:42 PM
>>     *To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>>     *Subject:* Re: [nvda] NVDA on Synchrony Bank site, unusable on
>>     login with chrome
>>
>>     You said neither one works with a Chrome-based browser.  Is that
>>     because you haven’t tried it in a browser like Firefox or because
>>     they work in a nonChrome-based browser you have tried?
>>
>>     Gene
>>
>>     -----Original Message-----
>>
>>     *From:*Don H <mailto:lmddh50@...>
>>
>>     *Sent:*Friday, September 03, 2021 7:39 PM
>>
>>     *To:*nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>>
>>     *Subject:*Re: [nvda] NVDA on Synchrony Bank site, unusable on
>>     login with chrome
>>
>>
>>     Synchrony Bank  has several web pages for different credit cards they
>>     have.  I have both a Lowes and Sams Club credit card that they
>>     service
>>     and neither work with a Chrome based browser when using the latest
>>     released version of Windows 10. The only way you can see the
>>     problem is
>>     if you have a user name and password but here it is
>>     https://samsclub.syf.com/login/ <https://samsclub.syf.com/login/>
>>
>>     On 9/3/2021 6:55 PM, Sarah k Alawami wrote:
>>     > So what's the website so one of us can try it?
>>     >
>>     > -----Original Message-----
>>     > From: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>>     <nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io> On Behalf Of Don H
>>     > Sent: Friday, September 3, 2021 2:08 PM
>>     > To: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>>     > Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on
>>     login with chrome
>>     >
>>     > I am finding for the past several weeks that you can not log in
>>     on this banks web site with Microsoft Edge or Google Chrome.  I
>>     talked with their support department and they said they would
>>     check into the issue.
>>     >    As I said that has been several weeks and it still doesn't
>>     work with these two Chrome based browsers.  I am able to complete
>>     a log in using the latest Firefox browser.
>>     >
>>     > On 9/3/2021 2:31 PM, Sarah k Alawami wrote:
>>     >> Have you tried with narrator to see if it is the website or
>>     screen reader having this issue? Also what's the website so one of
>>     us can try and make it work?
>>     >>
>>     >> -----Original Message-----
>>     >> From: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>>     <nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io> On Behalf Of David
>>     >> Mehler
>>     >> Sent: Friday, September 3, 2021 11:29 AM
>>     >> To: nvda <nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io>
>>     >> Subject: [nvda] NVDA on Synchrony Bank site, unusable on login with
>>     >> chrome
>>     >>
>>     >> Hello,
>>     >>
>>     >> I've got a care credit card through Synchrony Bank but there
>>     web site portal is awful, using NVDA I can't get it to log i n,
>>     fields on the login form won't read, and that's when I can get
>>     this login iframe access thing to work, which is a collapsable
>>     link, when I can get it to expand it's hit or miss as to whether I
>>     can find anything.
>>     >>
>>     >> I've got to pay a bill and it's time sensitive, does anyone
>>     have workarounds for this? I've also tried with Internet Explorer
>>     and with Brave.
>>     >> Some urgency!
>>     >> Thanks.
>>     >> Dave.
>>     >>
>>     >>
>>     >>
>>     >>
>>     >>
>>     >>
>>     >>
>>     >>
>>     >>
>>     >>
>>     >>
>>     >>
>>     >
>>     >
>>     >
>>     >
>>     >
>>     >
>>     >
>>     >
>>     >
>>     >
>>     >
>>     >
>>     >
>>
>>
>>
>>
>>
>
>
> --
> Best,
>
> Nimer Jaber
>
> Registered Linux User 529141.
> http://counter.li.org/ <http://counter.li.org/>
>
> To find out about a free, open-source, and versatile screen reader for
> Windows, visit nvaccess.org <http://www.nvda-project.org>
>
> You can follow @nimerjaber on Twitter for the latest technology news.
>
> Thank you, and have a great day!
>







David Mehler
 

Hello,

Ok, gone through the suggestions so far, and tried firefox with NVDA.
I'm not getting anywhere. Here's the direct URL:

https://www.carecredit.com/login/

I'm stuck at the login iframe part and I hit enter or space on it and
the first thing it says is asks me for cookie permissions I except
all, I don't usually like doing this but I do. I then try to find an
edit field for a username and/or password nothing. All I see is the
login iframe, a collapsed menu and something that says sydney virtual
assistant.

Help appreciated.
Thanks.
Dave.

On 9/4/21, Nimer Jaber <nimerjaber1@gmail.com> wrote:
I must have missed it. What is the error message? I log into a synchrony
site with Chrome, though not the one referenced, and have no trouble.

On Sat, Sep 4, 2021, 06:08 Don H <lmddh50@adams.net> wrote:

The error message comes up after you input your user name and password.

On 9/4/2021 12:54 AM, Nimer Jaber wrote:
Hello,

I really don't understand what the issue being raised here is. I am
able
to log into the synchrony sites with Chrome, and, while I don't have a
username/password to the specific one linked, I don't see why I
wouldn't
be able to log in, as visiting the site yielded a form with username
and
password.

Before we continue this discussion, I think we need to know what the
issues are.

Thanks.

On Fri, Sep 3, 2021 at 10:51 PM Shaun Everiss <sm.everiss@gmail.com
<mailto:sm.everiss@gmail.com>> wrote:

To be honest I have had issues with chrome in rendering some stuff
to.

Some things are a bit harder to get to.

On a site 1,608 dollars looks like.

160008000 or some such.

Sites like my computer store pbtech will not only do this but
clicking clickables that bring up a menu will cause it to come up
but not display right.

Using something like privacy badger to unblock a mislabeled site, I
can't get to the right spot to click the button for the right
thing,
its like that menu is missing and I have to muck about to find it.

In edge its fine.

In firefox some stuff works a lot better than chrome which I am
unsure why that exactly is.

All I know is that chrome while it is accessible isn't a complete
success for everything.



On 4/09/2021 1:10 pm, Sarah k Alawami wrote:

If you read his messages, it says it works in the Firefox
browser but not in any chrome browsers

*From:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
<nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io> *On Behalf Of
*Gene
*Sent:* Friday, September 3, 2021 5:42 PM
*To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*Subject:* Re: [nvda] NVDA on Synchrony Bank site, unusable on
login with chrome

You said neither one works with a Chrome-based browser. Is that
because you haven’t tried it in a browser like Firefox or because
they work in a nonChrome-based browser you have tried?

Gene

-----Original Message-----

*From:*Don H <mailto:lmddh50@adams.net>

*Sent:*Friday, September 03, 2021 7:39 PM

*To:*nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>

*Subject:*Re: [nvda] NVDA on Synchrony Bank site, unusable on
login with chrome


Synchrony Bank has several web pages for different credit cards
they
have. I have both a Lowes and Sams Club credit card that they
service
and neither work with a Chrome based browser when using the latest
released version of Windows 10. The only way you can see the
problem is
if you have a user name and password but here it is
https://samsclub.syf.com/login/ <https://samsclub.syf.com/login/>

On 9/3/2021 6:55 PM, Sarah k Alawami wrote:
> So what's the website so one of us can try it?
>
> -----Original Message-----
> From: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
<nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io> On Behalf Of
Don H
> Sent: Friday, September 3, 2021 2:08 PM
> To: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
> Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on
login with chrome
>
> I am finding for the past several weeks that you can not log in
on this banks web site with Microsoft Edge or Google Chrome. I
talked with their support department and they said they would
check into the issue.
> As I said that has been several weeks and it still doesn't
work with these two Chrome based browsers. I am able to complete
a log in using the latest Firefox browser.
>
> On 9/3/2021 2:31 PM, Sarah k Alawami wrote:
>> Have you tried with narrator to see if it is the website or
screen reader having this issue? Also what's the website so one of
us can try and make it work?
>>
>> -----Original Message-----
>> From: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
<nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io> On Behalf Of
David
>> Mehler
>> Sent: Friday, September 3, 2021 11:29 AM
>> To: nvda <nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io>
>> Subject: [nvda] NVDA on Synchrony Bank site, unusable on login
with
>> chrome
>>
>> Hello,
>>
>> I've got a care credit card through Synchrony Bank but there
web site portal is awful, using NVDA I can't get it to log i n,
fields on the login form won't read, and that's when I can get
this login iframe access thing to work, which is a collapsable
link, when I can get it to expand it's hit or miss as to whether I
can find anything.
>>
>> I've got to pay a bill and it's time sensitive, does anyone
have workarounds for this? I've also tried with Internet Explorer
and with Brave.
>> Some urgency!
>> Thanks.
>> Dave.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>
>
>
>
>
>
>
>
>
>
>
>
>





--
Best,

Nimer Jaber

Registered Linux User 529141.
http://counter.li.org/ <http://counter.li.org/>

To find out about a free, open-source, and versatile screen reader for
Windows, visit nvaccess.org <http://www.nvda-project.org>

You can follow @nimerjaber on Twitter for the latest technology news.

Thank you, and have a great day!










Nimer Jaber
 

Hello,

You can access the username/password boxes by tabbing. This is in Chrome. Also, this login page is different than other synchrony pages, so we can't say that a particular issue is with all synchrony sites.

Thanks.

On Sat, Sep 4, 2021 at 4:21 PM David Mehler <dave.mehler@...> wrote:
Hello,

Ok, gone through the suggestions so far, and tried firefox with NVDA.
I'm not getting anywhere. Here's the direct URL:

https://www.carecredit.com/login/

I'm stuck at the login iframe part and I hit enter or space on it and
the first thing it says is asks me for cookie permissions I except
all, I don't usually like doing this but I do. I then try to find an
edit field for a username and/or password nothing. All I see is the
login iframe, a collapsed menu and something that says sydney virtual
assistant.

Help appreciated.
Thanks.
Dave.


On 9/4/21, Nimer Jaber <nimerjaber1@...> wrote:
> I must have missed it. What is the error message? I log into a synchrony
> site with Chrome, though not the one referenced, and have no trouble.
>
> On Sat, Sep 4, 2021, 06:08 Don H <lmddh50@...> wrote:
>
>> The error message comes up after you input your user name and password.
>>
>> On 9/4/2021 12:54 AM, Nimer Jaber wrote:
>> > Hello,
>> >
>> > I really don't understand what the issue being raised here is. I am
>> > able
>> > to log into the synchrony sites with Chrome, and, while I don't have a
>> > username/password to the specific one linked, I don't see why I
>> > wouldn't
>> > be able to log in, as visiting the site yielded a form with username
>> > and
>> > password.
>> >
>> > Before we continue this discussion, I think we need to know what the
>> > issues are.
>> >
>> > Thanks.
>> >
>> > On Fri, Sep 3, 2021 at 10:51 PM Shaun Everiss <sm.everiss@...
>> > <mailto:sm.everiss@...>> wrote:
>> >
>> >     To be honest I have had issues with chrome in rendering some stuff
>> to.
>> >
>> >     Some things are a bit harder to get to.
>> >
>> >     On a site 1,608 dollars looks like.
>> >
>> >     160008000 or some such.
>> >
>> >     Sites like my computer store pbtech will not only do this but
>> >     clicking clickables that bring up a menu will cause it to come up
>> >     but not display right.
>> >
>> >     Using something like privacy badger to unblock a mislabeled site, I
>> >     can't get to the right spot to click the button for the right
>> > thing,
>> >     its like that menu is missing and I have to muck about to find it.
>> >
>> >     In edge its fine.
>> >
>> >     In firefox some stuff works a lot better than chrome which I am
>> >     unsure why that exactly is.
>> >
>> >     All I know is that chrome while it is accessible isn't a complete
>> >     success for everything.
>> >
>> >
>> >
>> >     On 4/09/2021 1:10 pm, Sarah k Alawami wrote:
>> >>
>> >>     If you read his messages,  it says  it works in the Firefox
>> >>     browser but not in any chrome browsers
>> >>
>> >>     *From:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>     <nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io> *On Behalf Of
>> *Gene
>> >>     *Sent:* Friday, September 3, 2021 5:42 PM
>> >>     *To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>     *Subject:* Re: [nvda] NVDA on Synchrony Bank site, unusable on
>> >>     login with chrome
>> >>
>> >>     You said neither one works with a Chrome-based browser.  Is that
>> >>     because you haven’t tried it in a browser like Firefox or because
>> >>     they work in a nonChrome-based browser you have tried?
>> >>
>> >>     Gene
>> >>
>> >>     -----Original Message-----
>> >>
>> >>     *From:*Don H <mailto:lmddh50@...>
>> >>
>> >>     *Sent:*Friday, September 03, 2021 7:39 PM
>> >>
>> >>     *To:*nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>
>> >>     *Subject:*Re: [nvda] NVDA on Synchrony Bank site, unusable on
>> >>     login with chrome
>> >>
>> >>
>> >>     Synchrony Bank  has several web pages for different credit cards
>> they
>> >>     have.  I have both a Lowes and Sams Club credit card that they
>> >>     service
>> >>     and neither work with a Chrome based browser when using the latest
>> >>     released version of Windows 10. The only way you can see the
>> >>     problem is
>> >>     if you have a user name and password but here it is
>> >>     https://samsclub.syf.com/login/ <https://samsclub.syf.com/login/>
>> >>
>> >>     On 9/3/2021 6:55 PM, Sarah k Alawami wrote:
>> >>     > So what's the website so one of us can try it?
>> >>     >
>> >>     > -----Original Message-----
>> >>     > From: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>     <nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io> On Behalf Of
>> Don H
>> >>     > Sent: Friday, September 3, 2021 2:08 PM
>> >>     > To: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>     > Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on
>> >>     login with chrome
>> >>     >
>> >>     > I am finding for the past several weeks that you can not log in
>> >>     on this banks web site with Microsoft Edge or Google Chrome.  I
>> >>     talked with their support department and they said they would
>> >>     check into the issue.
>> >>     >    As I said that has been several weeks and it still doesn't
>> >>     work with these two Chrome based browsers.  I am able to complete
>> >>     a log in using the latest Firefox browser.
>> >>     >
>> >>     > On 9/3/2021 2:31 PM, Sarah k Alawami wrote:
>> >>     >> Have you tried with narrator to see if it is the website or
>> >>     screen reader having this issue? Also what's the website so one of
>> >>     us can try and make it work?
>> >>     >>
>> >>     >> -----Original Message-----
>> >>     >> From: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>     <nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io> On Behalf Of
>> David
>> >>     >> Mehler
>> >>     >> Sent: Friday, September 3, 2021 11:29 AM
>> >>     >> To: nvda <nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io>
>> >>     >> Subject: [nvda] NVDA on Synchrony Bank site, unusable on login
>> with
>> >>     >> chrome
>> >>     >>
>> >>     >> Hello,
>> >>     >>
>> >>     >> I've got a care credit card through Synchrony Bank but there
>> >>     web site portal is awful, using NVDA I can't get it to log i n,
>> >>     fields on the login form won't read, and that's when I can get
>> >>     this login iframe access thing to work, which is a collapsable
>> >>     link, when I can get it to expand it's hit or miss as to whether I
>> >>     can find anything.
>> >>     >>
>> >>     >> I've got to pay a bill and it's time sensitive, does anyone
>> >>     have workarounds for this? I've also tried with Internet Explorer
>> >>     and with Brave.
>> >>     >> Some urgency!
>> >>     >> Thanks.
>> >>     >> Dave.
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>
>> >>
>> >>
>> >>
>> >>
>> >
>> >
>> > --
>> > Best,
>> >
>> > Nimer Jaber
>> >
>> > Registered Linux User 529141.
>> > http://counter.li.org/ <http://counter.li.org/>
>> >
>> > To find out about a free, open-source, and versatile screen reader for
>> > Windows, visit nvaccess.org <http://www.nvda-project.org>
>> >
>> > You can follow @nimerjaber on Twitter for the latest technology news.
>> >
>> > Thank you, and have a great day!
>> >
>>
>>
>>
>>
>>
>>
>>
>
>
>
>
>
>







--
Best,

Nimer Jaber

Registered Linux User 529141.
http://counter.li.org/

To find out about a free, open-source, and versatile screen reader for Windows, visit nvaccess.org

You can follow @nimerjaber on Twitter for the latest technology news.

Thank you, and have a great day!


Nimer Jaber
 

One more thing: Try this page for the direct login without the issues with the other page:

Thanks.

On Sat, Sep 4, 2021 at 4:21 PM David Mehler <dave.mehler@...> wrote:
Hello,

Ok, gone through the suggestions so far, and tried firefox with NVDA.
I'm not getting anywhere. Here's the direct URL:

https://www.carecredit.com/login/

I'm stuck at the login iframe part and I hit enter or space on it and
the first thing it says is asks me for cookie permissions I except
all, I don't usually like doing this but I do. I then try to find an
edit field for a username and/or password nothing. All I see is the
login iframe, a collapsed menu and something that says sydney virtual
assistant.

Help appreciated.
Thanks.
Dave.


On 9/4/21, Nimer Jaber <nimerjaber1@...> wrote:
> I must have missed it. What is the error message? I log into a synchrony
> site with Chrome, though not the one referenced, and have no trouble.
>
> On Sat, Sep 4, 2021, 06:08 Don H <lmddh50@...> wrote:
>
>> The error message comes up after you input your user name and password.
>>
>> On 9/4/2021 12:54 AM, Nimer Jaber wrote:
>> > Hello,
>> >
>> > I really don't understand what the issue being raised here is. I am
>> > able
>> > to log into the synchrony sites with Chrome, and, while I don't have a
>> > username/password to the specific one linked, I don't see why I
>> > wouldn't
>> > be able to log in, as visiting the site yielded a form with username
>> > and
>> > password.
>> >
>> > Before we continue this discussion, I think we need to know what the
>> > issues are.
>> >
>> > Thanks.
>> >
>> > On Fri, Sep 3, 2021 at 10:51 PM Shaun Everiss <sm.everiss@...
>> > <mailto:sm.everiss@...>> wrote:
>> >
>> >     To be honest I have had issues with chrome in rendering some stuff
>> to.
>> >
>> >     Some things are a bit harder to get to.
>> >
>> >     On a site 1,608 dollars looks like.
>> >
>> >     160008000 or some such.
>> >
>> >     Sites like my computer store pbtech will not only do this but
>> >     clicking clickables that bring up a menu will cause it to come up
>> >     but not display right.
>> >
>> >     Using something like privacy badger to unblock a mislabeled site, I
>> >     can't get to the right spot to click the button for the right
>> > thing,
>> >     its like that menu is missing and I have to muck about to find it.
>> >
>> >     In edge its fine.
>> >
>> >     In firefox some stuff works a lot better than chrome which I am
>> >     unsure why that exactly is.
>> >
>> >     All I know is that chrome while it is accessible isn't a complete
>> >     success for everything.
>> >
>> >
>> >
>> >     On 4/09/2021 1:10 pm, Sarah k Alawami wrote:
>> >>
>> >>     If you read his messages,  it says  it works in the Firefox
>> >>     browser but not in any chrome browsers
>> >>
>> >>     *From:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>     <nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io> *On Behalf Of
>> *Gene
>> >>     *Sent:* Friday, September 3, 2021 5:42 PM
>> >>     *To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>     *Subject:* Re: [nvda] NVDA on Synchrony Bank site, unusable on
>> >>     login with chrome
>> >>
>> >>     You said neither one works with a Chrome-based browser.  Is that
>> >>     because you haven’t tried it in a browser like Firefox or because
>> >>     they work in a nonChrome-based browser you have tried?
>> >>
>> >>     Gene
>> >>
>> >>     -----Original Message-----
>> >>
>> >>     *From:*Don H <mailto:lmddh50@...>
>> >>
>> >>     *Sent:*Friday, September 03, 2021 7:39 PM
>> >>
>> >>     *To:*nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>
>> >>     *Subject:*Re: [nvda] NVDA on Synchrony Bank site, unusable on
>> >>     login with chrome
>> >>
>> >>
>> >>     Synchrony Bank  has several web pages for different credit cards
>> they
>> >>     have.  I have both a Lowes and Sams Club credit card that they
>> >>     service
>> >>     and neither work with a Chrome based browser when using the latest
>> >>     released version of Windows 10. The only way you can see the
>> >>     problem is
>> >>     if you have a user name and password but here it is
>> >>     https://samsclub.syf.com/login/ <https://samsclub.syf.com/login/>
>> >>
>> >>     On 9/3/2021 6:55 PM, Sarah k Alawami wrote:
>> >>     > So what's the website so one of us can try it?
>> >>     >
>> >>     > -----Original Message-----
>> >>     > From: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>     <nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io> On Behalf Of
>> Don H
>> >>     > Sent: Friday, September 3, 2021 2:08 PM
>> >>     > To: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>     > Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on
>> >>     login with chrome
>> >>     >
>> >>     > I am finding for the past several weeks that you can not log in
>> >>     on this banks web site with Microsoft Edge or Google Chrome.  I
>> >>     talked with their support department and they said they would
>> >>     check into the issue.
>> >>     >    As I said that has been several weeks and it still doesn't
>> >>     work with these two Chrome based browsers.  I am able to complete
>> >>     a log in using the latest Firefox browser.
>> >>     >
>> >>     > On 9/3/2021 2:31 PM, Sarah k Alawami wrote:
>> >>     >> Have you tried with narrator to see if it is the website or
>> >>     screen reader having this issue? Also what's the website so one of
>> >>     us can try and make it work?
>> >>     >>
>> >>     >> -----Original Message-----
>> >>     >> From: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>     <nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io> On Behalf Of
>> David
>> >>     >> Mehler
>> >>     >> Sent: Friday, September 3, 2021 11:29 AM
>> >>     >> To: nvda <nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io>
>> >>     >> Subject: [nvda] NVDA on Synchrony Bank site, unusable on login
>> with
>> >>     >> chrome
>> >>     >>
>> >>     >> Hello,
>> >>     >>
>> >>     >> I've got a care credit card through Synchrony Bank but there
>> >>     web site portal is awful, using NVDA I can't get it to log i n,
>> >>     fields on the login form won't read, and that's when I can get
>> >>     this login iframe access thing to work, which is a collapsable
>> >>     link, when I can get it to expand it's hit or miss as to whether I
>> >>     can find anything.
>> >>     >>
>> >>     >> I've got to pay a bill and it's time sensitive, does anyone
>> >>     have workarounds for this? I've also tried with Internet Explorer
>> >>     and with Brave.
>> >>     >> Some urgency!
>> >>     >> Thanks.
>> >>     >> Dave.
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>
>> >>
>> >>
>> >>
>> >>
>> >
>> >
>> > --
>> > Best,
>> >
>> > Nimer Jaber
>> >
>> > Registered Linux User 529141.
>> > http://counter.li.org/ <http://counter.li.org/>
>> >
>> > To find out about a free, open-source, and versatile screen reader for
>> > Windows, visit nvaccess.org <http://www.nvda-project.org>
>> >
>> > You can follow @nimerjaber on Twitter for the latest technology news.
>> >
>> > Thank you, and have a great day!
>> >
>>
>>
>>
>>
>>
>>
>>
>
>
>
>
>
>







--
Best,

Nimer Jaber

Registered Linux User 529141.
http://counter.li.org/

To find out about a free, open-source, and versatile screen reader for Windows, visit nvaccess.org

You can follow @nimerjaber on Twitter for the latest technology news.

Thank you, and have a great day!


Ron Canazzi
 

Hi Group,

Nimer's direct link works but the original link given by David was difficult even with Firefox latest update.


On 9/4/2021 7:55 PM, Nimer Jaber wrote:
One more thing: Try this page for the direct login without the issues with the other page:

Thanks.

On Sat, Sep 4, 2021 at 4:21 PM David Mehler <dave.mehler@...> wrote:
Hello,

Ok, gone through the suggestions so far, and tried firefox with NVDA.
I'm not getting anywhere. Here's the direct URL:

https://www.carecredit.com/login/

I'm stuck at the login iframe part and I hit enter or space on it and
the first thing it says is asks me for cookie permissions I except
all, I don't usually like doing this but I do. I then try to find an
edit field for a username and/or password nothing. All I see is the
login iframe, a collapsed menu and something that says sydney virtual
assistant.

Help appreciated.
Thanks.
Dave.


On 9/4/21, Nimer Jaber <nimerjaber1@...> wrote:
> I must have missed it. What is the error message? I log into a synchrony
> site with Chrome, though not the one referenced, and have no trouble.
>
> On Sat, Sep 4, 2021, 06:08 Don H <lmddh50@...> wrote:
>
>> The error message comes up after you input your user name and password.
>>
>> On 9/4/2021 12:54 AM, Nimer Jaber wrote:
>> > Hello,
>> >
>> > I really don't understand what the issue being raised here is. I am
>> > able
>> > to log into the synchrony sites with Chrome, and, while I don't have a
>> > username/password to the specific one linked, I don't see why I
>> > wouldn't
>> > be able to log in, as visiting the site yielded a form with username
>> > and
>> > password.
>> >
>> > Before we continue this discussion, I think we need to know what the
>> > issues are.
>> >
>> > Thanks.
>> >
>> > On Fri, Sep 3, 2021 at 10:51 PM Shaun Everiss <sm.everiss@...
>> > <mailto:sm.everiss@...>> wrote:
>> >
>> >     To be honest I have had issues with chrome in rendering some stuff
>> to.
>> >
>> >     Some things are a bit harder to get to.
>> >
>> >     On a site 1,608 dollars looks like.
>> >
>> >     160008000 or some such.
>> >
>> >     Sites like my computer store pbtech will not only do this but
>> >     clicking clickables that bring up a menu will cause it to come up
>> >     but not display right.
>> >
>> >     Using something like privacy badger to unblock a mislabeled site, I
>> >     can't get to the right spot to click the button for the right
>> > thing,
>> >     its like that menu is missing and I have to muck about to find it.
>> >
>> >     In edge its fine.
>> >
>> >     In firefox some stuff works a lot better than chrome which I am
>> >     unsure why that exactly is.
>> >
>> >     All I know is that chrome while it is accessible isn't a complete
>> >     success for everything.
>> >
>> >
>> >
>> >     On 4/09/2021 1:10 pm, Sarah k Alawami wrote:
>> >>
>> >>     If you read his messages,  it says  it works in the Firefox
>> >>     browser but not in any chrome browsers
>> >>
>> >>     *From:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>     <nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io> *On Behalf Of
>> *Gene
>> >>     *Sent:* Friday, September 3, 2021 5:42 PM
>> >>     *To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>     *Subject:* Re: [nvda] NVDA on Synchrony Bank site, unusable on
>> >>     login with chrome
>> >>
>> >>     You said neither one works with a Chrome-based browser.  Is that
>> >>     because you haven’t tried it in a browser like Firefox or because
>> >>     they work in a nonChrome-based browser you have tried?
>> >>
>> >>     Gene
>> >>
>> >>     -----Original Message-----
>> >>
>> >>     *From:*Don H <mailto:lmddh50@...>
>> >>
>> >>     *Sent:*Friday, September 03, 2021 7:39 PM
>> >>
>> >>     *To:*nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>
>> >>     *Subject:*Re: [nvda] NVDA on Synchrony Bank site, unusable on
>> >>     login with chrome
>> >>
>> >>
>> >>     Synchrony Bank  has several web pages for different credit cards
>> they
>> >>     have.  I have both a Lowes and Sams Club credit card that they
>> >>     service
>> >>     and neither work with a Chrome based browser when using the latest
>> >>     released version of Windows 10. The only way you can see the
>> >>     problem is
>> >>     if you have a user name and password but here it is
>> >>     https://samsclub.syf.com/login/ <https://samsclub.syf.com/login/>
>> >>
>> >>     On 9/3/2021 6:55 PM, Sarah k Alawami wrote:
>> >>     > So what's the website so one of us can try it?
>> >>     >
>> >>     > -----Original Message-----
>> >>     > From: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>     <nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io> On Behalf Of
>> Don H
>> >>     > Sent: Friday, September 3, 2021 2:08 PM
>> >>     > To: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>     > Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on
>> >>     login with chrome
>> >>     >
>> >>     > I am finding for the past several weeks that you can not log in
>> >>     on this banks web site with Microsoft Edge or Google Chrome.  I
>> >>     talked with their support department and they said they would
>> >>     check into the issue.
>> >>     >    As I said that has been several weeks and it still doesn't
>> >>     work with these two Chrome based browsers.  I am able to complete
>> >>     a log in using the latest Firefox browser.
>> >>     >
>> >>     > On 9/3/2021 2:31 PM, Sarah k Alawami wrote:
>> >>     >> Have you tried with narrator to see if it is the website or
>> >>     screen reader having this issue? Also what's the website so one of
>> >>     us can try and make it work?
>> >>     >>
>> >>     >> -----Original Message-----
>> >>     >> From: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>     <nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io> On Behalf Of
>> David
>> >>     >> Mehler
>> >>     >> Sent: Friday, September 3, 2021 11:29 AM
>> >>     >> To: nvda <nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io>
>> >>     >> Subject: [nvda] NVDA on Synchrony Bank site, unusable on login
>> with
>> >>     >> chrome
>> >>     >>
>> >>     >> Hello,
>> >>     >>
>> >>     >> I've got a care credit card through Synchrony Bank but there
>> >>     web site portal is awful, using NVDA I can't get it to log i n,
>> >>     fields on the login form won't read, and that's when I can get
>> >>     this login iframe access thing to work, which is a collapsable
>> >>     link, when I can get it to expand it's hit or miss as to whether I
>> >>     can find anything.
>> >>     >>
>> >>     >> I've got to pay a bill and it's time sensitive, does anyone
>> >>     have workarounds for this? I've also tried with Internet Explorer
>> >>     and with Brave.
>> >>     >> Some urgency!
>> >>     >> Thanks.
>> >>     >> Dave.
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>
>> >>
>> >>
>> >>
>> >>
>> >
>> >
>> > --
>> > Best,
>> >
>> > Nimer Jaber
>> >
>> > Registered Linux User 529141.
>> > http://counter.li.org/ <http://counter.li.org/>
>> >
>> > To find out about a free, open-source, and versatile screen reader for
>> > Windows, visit nvaccess.org <http://www.nvda-project.org>
>> >
>> > You can follow @nimerjaber on Twitter for the latest technology news.
>> >
>> > Thank you, and have a great day!
>> >
>>
>>
>>
>>
>>
>>
>>
>
>
>
>
>
>







--
Best,

Nimer Jaber

Registered Linux User 529141.
http://counter.li.org/

To find out about a free, open-source, and versatile screen reader for Windows, visit nvaccess.org

You can follow @nimerjaber on Twitter for the latest technology news.

Thank you, and have a great day!

-- 
Signature:
For a nation to admit it has done grevous wrongs and will strive to correct them for the betterment of all is no vice;
For a nation to claim it has always been great, needs no improvement  and to cling to its past achievements is no virtue!


Gene
 

I experimented and looked at the page and I found that if you turn browse mode off, NVDA key space, you can tab to the fields.  They won’t be announced but using object navigation I found that the first is the username and the second is the password.  After that you get to list one of three.  I don’t know what these items are for.  You can’t see any indication of what the list selects.  You can try logging in without working with the list and see what happens.  If you tab further you will find a login button.
 
Gene

-----Original Message-----
Sent: Saturday, September 04, 2021 6:21 PM
Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on login with chrome
 
Hello,

Ok, gone through the suggestions so far, and tried firefox with NVDA.
I'm not getting anywhere. Here's the direct URL:

https://www.carecredit.com/login/

I'm stuck at the login iframe part and I hit enter or space on it and
the first thing it says is asks me for cookie permissions I except
all, I don't usually like doing this but I do. I then try to find an
edit field for a username and/or password nothing. All I see is the
login iframe, a collapsed menu and something that says sydney virtual
assistant.

Help appreciated.
Thanks.
Dave.


On 9/4/21, Nimer Jaber <nimerjaber1@...> wrote:
> I must have missed it. What is the error message? I log into a synchrony
> site with Chrome, though not the one referenced, and have no trouble.
>
> On Sat, Sep 4, 2021, 06:08 Don H <lmddh50@...> wrote:
>
>> The error message comes up after you input your user name and password.
>>
>> On 9/4/2021 12:54 AM, Nimer Jaber wrote:
>> > Hello,
>> >
>> > I really don't understand what the issue being raised here is. I am
>> > able
>> > to log into the synchrony sites with Chrome, and, while I don't have a
>> > username/password to the specific one linked, I don't see why I
>> > wouldn't
>> > be able to log in, as visiting the site yielded a form with username
>> > and
>> > password.
>> >
>> > Before we continue this discussion, I think we need to know what the
>> > issues are.
>> >
>> > Thanks.
>> >
>> > On Fri, Sep 3, 2021 at 10:51 PM Shaun Everiss <sm.everiss@...
>> > <mailto:sm.everiss@...>> wrote:
>> >
>> >     To be honest I have had issues with chrome in rendering some stuff
>> to.
>> >
>> >     Some things are a bit harder to get to.
>> >
>> >     On a site 1,608 dollars looks like.
>> >
>> >     160008000 or some such.
>> >
>> >     Sites like my computer store pbtech will not only do this but
>> >     clicking clickables that bring up a menu will cause it to come up
>> >     but not display right.
>> >
>> >     Using something like privacy badger to unblock a mislabeled site, I
>> >     can't get to the right spot to click the button for the right
>> > thing,
>> >     its like that menu is missing and I have to muck about to find it.
>> >
>> >     In edge its fine.
>> >
>> >     In firefox some stuff works a lot better than chrome which I am
>> >     unsure why that exactly is.
>> >
>> >     All I know is that chrome while it is accessible isn't a complete
>> >     success for everything.
>> >
>> >
>> >
>> >     On 4/09/2021 1:10 pm, Sarah k Alawami wrote:
>> >>
>> >>     If you read his messages,  it says  it works in the Firefox
>> >>     browser but not in any chrome browsers
>> >>
>> >>     *From:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>     <nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io> *On Behalf Of
>> *Gene
>> >>     *Sent:* Friday, September 3, 2021 5:42 PM
>> >>     *To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>     *Subject:* Re: [nvda] NVDA on Synchrony Bank site, unusable on
>> >>     login with chrome
>> >>
>> >>     You said neither one works with a Chrome-based browser.  Is that
>> >>     because you haven’t tried it in a browser like Firefox or because
>> >>     they work in a nonChrome-based browser you have tried?
>> >>
>> >>     Gene
>> >>
>> >>     -----Original Message-----
>> >>
>> >>     *From:*Don H <mailto:lmddh50@...>
>> >>
>> >>     *Sent:*Friday, September 03, 2021 7:39 PM
>> >>
>> >>     *To:*nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>
>> >>     *Subject:*Re: [nvda] NVDA on Synchrony Bank site, unusable on
>> >>     login with chrome
>> >>
>> >>
>> >>     Synchrony Bank  has several web pages for different credit cards
>> they
>> >>     have.  I have both a Lowes and Sams Club credit card that they
>> >>     service
>> >>     and neither work with a Chrome based browser when using the latest
>> >>     released version of Windows 10. The only way you can see the
>> >>     problem is
>> >>     if you have a user name and password but here it is
>> >>     https://samsclub.syf.com/login/ <https://samsclub.syf.com/login/>
>> >>
>> >>     On 9/3/2021 6:55 PM, Sarah k Alawami wrote:
>> >>     > So what's the website so one of us can try it?
>> >>     >
>> >>     > -----Original Message-----
>> >>     > From: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>     <nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io> On Behalf Of
>> Don H
>> >>     > Sent: Friday, September 3, 2021 2:08 PM
>> >>     > To: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>     > Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on
>> >>     login with chrome
>> >>     >
>> >>     > I am finding for the past several weeks that you can not log in
>> >>     on this banks web site with Microsoft Edge or Google Chrome.  I
>> >>     talked with their support department and they said they would
>> >>     check into the issue.
>> >>     >    As I said that has been several weeks and it still doesn't
>> >>     work with these two Chrome based browsers.  I am able to complete
>> >>     a log in using the latest Firefox browser.
>> >>     >
>> >>     > On 9/3/2021 2:31 PM, Sarah k Alawami wrote:
>> >>     >> Have you tried with narrator to see if it is the website or
>> >>     screen reader having this issue? Also what's the website so one of
>> >>     us can try and make it work?
>> >>     >>
>> >>     >> -----Original Message-----
>> >>     >> From: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>     <nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io> On Behalf Of
>> David
>> >>     >> Mehler
>> >>     >> Sent: Friday, September 3, 2021 11:29 AM
>> >>     >> To: nvda <nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io>
>> >>     >> Subject: [nvda] NVDA on Synchrony Bank site, unusable on login
>> with
>> >>     >> chrome
>> >>     >>
>> >>     >> Hello,
>> >>     >>
>> >>     >> I've got a care credit card through Synchrony Bank but there
>> >>     web site portal is awful, using NVDA I can't get it to log i n,
>> >>     fields on the login form won't read, and that's when I can get
>> >>     this login iframe access thing to work, which is a collapsable
>> >>     link, when I can get it to expand it's hit or miss as to whether I
>> >>     can find anything.
>> >>     >>
>> >>     >> I've got to pay a bill and it's time sensitive, does anyone
>> >>     have workarounds for this? I've also tried with Internet Explorer
>> >>     and with Brave.
>> >>     >> Some urgency!
>> >>     >> Thanks.
>> >>     >> Dave.
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>
>> >>
>> >>
>> >>
>> >>
>> >
>> >
>> > --
>> > Best,
>> >
>> > Nimer Jaber
>> >
>> > Registered Linux User 529141.
>> > http://counter.li.org/ <http://counter.li.org/>
>> >
>> > To find out about a free, open-source, and versatile screen reader for
>> > Windows, visit nvaccess.org <http://www.nvda-project.org>
>> >
>> > You can follow @nimerjaber on Twitter for the latest technology news.
>> >
>> > Thank you, and have a great day!
>> >
>>
>>
>>
>>
>>
>>
>>
>
>
>
>
>
>





Ron Canazzi
 

Hi Gene,

I tried your method with NVDA 2021.1 and Windows 10 with all updates and I could not find the edit field--unlabeled or otherwise.


On 9/5/2021 12:18 AM, Gene wrote:
I experimented and looked at the page and I found that if you turn browse mode off, NVDA key space, you can tab to the fields.  They won’t be announced but using object navigation I found that the first is the username and the second is the password.  After that you get to list one of three.  I don’t know what these items are for.  You can’t see any indication of what the list selects.  You can try logging in without working with the list and see what happens.  If you tab further you will find a login button.
 
Gene
-----Original Message-----
Sent: Saturday, September 04, 2021 6:21 PM
Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on login with chrome
 
Hello,

Ok, gone through the suggestions so far, and tried firefox with NVDA.
I'm not getting anywhere. Here's the direct URL:

https://www.carecredit.com/login/

I'm stuck at the login iframe part and I hit enter or space on it and
the first thing it says is asks me for cookie permissions I except
all, I don't usually like doing this but I do. I then try to find an
edit field for a username and/or password nothing. All I see is the
login iframe, a collapsed menu and something that says sydney virtual
assistant.

Help appreciated.
Thanks.
Dave.


On 9/4/21, Nimer Jaber <nimerjaber1@...> wrote:
> I must have missed it. What is the error message? I log into a synchrony
> site with Chrome, though not the one referenced, and have no trouble.
>
> On Sat, Sep 4, 2021, 06:08 Don H <lmddh50@...> wrote:
>
>> The error message comes up after you input your user name and password.
>>
>> On 9/4/2021 12:54 AM, Nimer Jaber wrote:
>> > Hello,
>> >
>> > I really don't understand what the issue being raised here is. I am
>> > able
>> > to log into the synchrony sites with Chrome, and, while I don't have a
>> > username/password to the specific one linked, I don't see why I
>> > wouldn't
>> > be able to log in, as visiting the site yielded a form with username
>> > and
>> > password.
>> >
>> > Before we continue this discussion, I think we need to know what the
>> > issues are.
>> >
>> > Thanks.
>> >
>> > On Fri, Sep 3, 2021 at 10:51 PM Shaun Everiss <sm.everiss@...
>> > <mailto:sm.everiss@...>> wrote:
>> >
>> >     To be honest I have had issues with chrome in rendering some stuff
>> to.
>> >
>> >     Some things are a bit harder to get to.
>> >
>> >     On a site 1,608 dollars looks like.
>> >
>> >     160008000 or some such.
>> >
>> >     Sites like my computer store pbtech will not only do this but
>> >     clicking clickables that bring up a menu will cause it to come up
>> >     but not display right.
>> >
>> >     Using something like privacy badger to unblock a mislabeled site, I
>> >     can't get to the right spot to click the button for the right
>> > thing,
>> >     its like that menu is missing and I have to muck about to find it.
>> >
>> >     In edge its fine.
>> >
>> >     In firefox some stuff works a lot better than chrome which I am
>> >     unsure why that exactly is.
>> >
>> >     All I know is that chrome while it is accessible isn't a complete
>> >     success for everything.
>> >
>> >
>> >
>> >     On 4/09/2021 1:10 pm, Sarah k Alawami wrote:
>> >>
>> >>     If you read his messages,  it says  it works in the Firefox
>> >>     browser but not in any chrome browsers
>> >>
>> >>     *From:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>     <nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io> *On Behalf Of
>> *Gene
>> >>     *Sent:* Friday, September 3, 2021 5:42 PM
>> >>     *To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>     *Subject:* Re: [nvda] NVDA on Synchrony Bank site, unusable on
>> >>     login with chrome
>> >>
>> >>     You said neither one works with a Chrome-based browser.  Is that
>> >>     because you haven’t tried it in a browser like Firefox or because
>> >>     they work in a nonChrome-based browser you have tried?
>> >>
>> >>     Gene
>> >>
>> >>     -----Original Message-----
>> >>
>> >>     *From:*Don H <mailto:lmddh50@...>
>> >>
>> >>     *Sent:*Friday, September 03, 2021 7:39 PM
>> >>
>> >>     *To:*nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>
>> >>     *Subject:*Re: [nvda] NVDA on Synchrony Bank site, unusable on
>> >>     login with chrome
>> >>
>> >>
>> >>     Synchrony Bank  has several web pages for different credit cards
>> they
>> >>     have.  I have both a Lowes and Sams Club credit card that they
>> >>     service
>> >>     and neither work with a Chrome based browser when using the latest
>> >>     released version of Windows 10. The only way you can see the
>> >>     problem is
>> >>     if you have a user name and password but here it is
>> >>     https://samsclub.syf.com/login/ <https://samsclub.syf.com/login/>
>> >>
>> >>     On 9/3/2021 6:55 PM, Sarah k Alawami wrote:
>> >>     > So what's the website so one of us can try it?
>> >>     >
>> >>     > -----Original Message-----
>> >>     > From: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>     <nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io> On Behalf Of
>> Don H
>> >>     > Sent: Friday, September 3, 2021 2:08 PM
>> >>     > To: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>     > Subject: Re: [nvda] NVDA on Synchrony Bank site, unusable on
>> >>     login with chrome
>> >>     >
>> >>     > I am finding for the past several weeks that you can not log in
>> >>     on this banks web site with Microsoft Edge or Google Chrome.  I
>> >>     talked with their support department and they said they would
>> >>     check into the issue.
>> >>     >    As I said that has been several weeks and it still doesn't
>> >>     work with these two Chrome based browsers.  I am able to complete
>> >>     a log in using the latest Firefox browser.
>> >>     >
>> >>     > On 9/3/2021 2:31 PM, Sarah k Alawami wrote:
>> >>     >> Have you tried with narrator to see if it is the website or
>> >>     screen reader having this issue? Also what's the website so one of
>> >>     us can try and make it work?
>> >>     >>
>> >>     >> -----Original Message-----
>> >>     >> From: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
>> >>     <nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io> On Behalf Of
>> David
>> >>     >> Mehler
>> >>     >> Sent: Friday, September 3, 2021 11:29 AM
>> >>     >> To: nvda <nvda@nvda.groups.io> <mailto:nvda@nvda.groups.io>
>> >>     >> Subject: [nvda] NVDA on Synchrony Bank site, unusable on login
>> with
>> >>     >> chrome
>> >>     >>
>> >>     >> Hello,
>> >>     >>
>> >>     >> I've got a care credit card through Synchrony Bank but there
>> >>     web site portal is awful, using NVDA I can't get it to log i n,
>> >>     fields on the login form won't read, and that's when I can get
>> >>     this login iframe access thing to work, which is a collapsable
>> >>     link, when I can get it to expand it's hit or miss as to whether I
>> >>     can find anything.
>> >>     >>
>> >>     >> I've got to pay a bill and it's time sensitive, does anyone
>> >>     have workarounds for this? I've also tried with Internet Explorer
>> >>     and with Brave.
>> >>     >> Some urgency!
>> >>     >> Thanks.
>> >>     >> Dave.
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >>
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>     >
>> >>
>> >>
>> >>
>> >>
>> >>
>> >
>> >
>> > --
>> > Best,
>> >
>> > Nimer Jaber
>> >
>> > Registered Linux User 529141.
>> > http://counter.li.org/ <http://counter.li.org/>
>> >
>> > To find out about a free, open-source, and versatile screen reader for
>> > Windows, visit nvaccess.org <http://www.nvda-project.org>
>> >
>> > You can follow @nimerjaber on Twitter for the latest technology news.
>> >
>> > Thank you, and have a great day!
>> >
>>
>>
>>
>>
>>
>>
>>
>
>
>
>
>
>





-- 
Signature:
For a nation to admit it has done grevous wrongs and will strive to correct them for the betterment of all is no vice;
For a nation to claim it has always been great, needs no improvement  and to cling to its past achievements is no virtue!