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NVDA Reading From Field Twice In Thunderbird While Browsing Messages Within A Folder


Ron Canazzi
 

Hi Group,

Without opening any messages and while using up/down arrow keys in Thunderbird, the from field is being read twice.  I am not sure if this is actually an NVDA bug or a Thunderbird bug. The reason I say this is because when I use left/right arrow key navigation while highlighting a message, it seems as if the From Field appears twice.  I am using Thunderbird 78 latest update and NVDA 2020.2

Is anyone having this issue and if so, is there a remedy?

Thanks for any help.

--
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"


David Goldfield
 

Ron, I suspect that this may be neither an NVDA bug or a bug in Thunderbird. I've seen this with some mailing lists and I suspect this has to do with which headers are being made available. I would recommend that you download and install the Mozilla Apps Enhancements addon. I wish I could tell you exactly which header you need to hide but experiment with the addon as I'll bet you'll eventually figure out which of the two headers are displaying the message recipient.

David Goldfield,
Blindness Assistive Technology Specialist
JAWS Certified, 2019

WWW.DavidGoldfield.org
On 10/11/2020 8:19 PM, Ron Canazzi wrote:

Hi Group,

Without opening any messages and while using up/down arrow keys in Thunderbird, the from field is being read twice.  I am not sure if this is actually an NVDA bug or a Thunderbird bug. The reason I say this is because when I use left/right arrow key navigation while highlighting a message, it seems as if the From Field appears twice.  I am using Thunderbird 78 latest update and NVDA 2020.2

Is anyone having this issue and if so, is there a remedy?

Thanks for any help.



Ron Canazzi
 

Hi David,

I already have the Mozilla Apps Enhancements installed. I will in fact check to see if I have some sort of redundancy in the header alignment.


On 10/12/2020 7:45 AM, David Goldfield wrote:
Ron, I suspect that this may be neither an NVDA bug or a bug in Thunderbird. I've seen this with some mailing lists and I suspect this has to do with which headers are being made available. I would recommend that you download and install the Mozilla Apps Enhancements addon. I wish I could tell you exactly which header you need to hide but experiment with the addon as I'll bet you'll eventually figure out which of the two headers are displaying the message recipient.

David Goldfield,
Blindness Assistive Technology Specialist
JAWS Certified, 2019

WWW.DavidGoldfield.org
On 10/11/2020 8:19 PM, Ron Canazzi wrote:
Hi Group,

Without opening any messages and while using up/down arrow keys in Thunderbird, the from field is being read twice.  I am not sure if this is actually an NVDA bug or a Thunderbird bug. The reason I say this is because when I use left/right arrow key navigation while highlighting a message, it seems as if the From Field appears twice.  I am using Thunderbird 78 latest update and NVDA 2020.2

Is anyone having this issue and if so, is there a remedy?

Thanks for any help.



-- 
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"