NVDA SHUTDOWN PROBLEM BUG


tim
 

Need more confirmation of this bug.

using latest beta  and tried to shut NVDA 2021.1BETA1 down by menu command.

It gave a error and restarted sounds. I actually had to shut it down by task manager.

Did a restart and got same action. You can't turn NVDA off.

So see what you get and if same will do bug report.


Chris
 

Nope , exit doesnt work either from the nvda menu

Fortunately nVDA + Q does

 

 

From: tim
Sent: 30 May 2021 16:31
To: nvda@nvda.groups.io
Subject: [nvda] NVDA SHUTDOWN PROBLEM BUG

 

Need more confirmation of this bug.

 

using latest beta  and tried to shut NVDA 2021.1BETA1 down by menu command.

 

It gave a error and restarted sounds. I actually had to shut it down by

task manager.

 

Did a restart and got same action. You can't turn NVDA off.

 

So see what you get and if same will do bug report.

 

 

 

 

 

 


Quentin Christensen
 

Did you resolve this issue with NVDA not exiting from the menu?  I just tried with the beta and it is working fine here for me.  Have you restarted the PC since you installed the beta?

Quentin.

On Mon, May 31, 2021 at 3:16 AM Chris via groups.io <chrismedley=btinternet.com@groups.io> wrote:

Nope , exit doesnt work either from the nvda menu

Fortunately nVDA + Q does

 

 

From: tim
Sent: 30 May 2021 16:31
To: nvda@nvda.groups.io
Subject: [nvda] NVDA SHUTDOWN PROBLEM BUG

 

Need more confirmation of this bug.

 

using latest beta  and tried to shut NVDA 2021.1BETA1 down by menu command.

 

It gave a error and restarted sounds. I actually had to shut it down by

task manager.

 

Did a restart and got same action. You can't turn NVDA off.

 

So see what you get and if same will do bug report.

 

 

 

 

 

 



--
Quentin Christensen
Training and Support Manager


Luke Davis
 

Quentin

Could this be part of #12498, #12499?

I haven't had time to look into that much, but it seems potentially related.

Luke

Quentin Christensen wrote:

Did you resolve this issue with NVDA not exiting from the menu?  I just tried with the beta and it is working fine here for me.  Have you restarted the PC
since you installed the beta?


zvonimir stanečić, 9a5dsz
 

Hi,

I cannot reproduce this either.

Best,

Zvonimir

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Quentin Christensen
Sent: Wednesday, June 2, 2021 8:47 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA SHUTDOWN PROBLEM BUG

 

Did you resolve this issue with NVDA not exiting from the menu?  I just tried with the beta and it is working fine here for me.  Have you restarted the PC since you installed the beta?

 

Quentin.

 

On Mon, May 31, 2021 at 3:16 AM Chris via groups.io <chrismedley=btinternet.com@groups.io> wrote:

Nope , exit doesnt work either from the nvda menu

Fortunately nVDA + Q does

 

 

From: tim
Sent: 30 May 2021 16:31
To: nvda@nvda.groups.io
Subject: [nvda] NVDA SHUTDOWN PROBLEM BUG

 

Need more confirmation of this bug.

 

using latest beta  and tried to shut NVDA 2021.1BETA1 down by menu command.

 

It gave a error and restarted sounds. I actually had to shut it down by

task manager.

 

Did a restart and got same action. You can't turn NVDA off.

 

So see what you get and if same will do bug report.

 

 

 

 

 

 


 

--

Quentin Christensen
Training and Support Manager

 


Chris
 

Nope, the exit option from the NVDA menu still does not work, the exit sound plays but NVDA itself does not exit

 

 

From: Quentin Christensen
Sent: 02 June 2021 07:49
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA SHUTDOWN PROBLEM BUG

 

Did you resolve this issue with NVDA not exiting from the menu?  I just tried with the beta and it is working fine here for me.  Have you restarted the PC since you installed the beta?

 

Quentin.

 

On Mon, May 31, 2021 at 3:16 AM Chris via groups.io <chrismedley=btinternet.com@groups.io> wrote:

Nope , exit doesnt work either from the nvda menu

Fortunately nVDA + Q does

 

 

From: tim
Sent: 30 May 2021 16:31
To: nvda@nvda.groups.io
Subject: [nvda] NVDA SHUTDOWN PROBLEM BUG

 

Need more confirmation of this bug.

 

using latest beta  and tried to shut NVDA 2021.1BETA1 down by menu command.

 

It gave a error and restarted sounds. I actually had to shut it down by

task manager.

 

Did a restart and got same action. You can't turn NVDA off.

 

So see what you get and if same will do bug report.

 

 

 

 

 

 


 

--

Quentin Christensen
Training and Support Manager

 

 


Quentin Christensen
 

Could be - Tim and anyone else hitting this bug - do you have the exit dialog disabled?

With the exit dialog disabled (in NVDA's general settings), I CAN replicate this by trying to exit via the menu.  Exiting via the keystroke (NVDA+Q) works fine.  For anyone hitting this, a fix has been merged and should be in the next beta when it comes out.

Also, I'm just curious on the workflow for those hitting this?  I would have assumed that you disable the exit dialog because you have customized NVDA to be efficient and to do things quickly..... in which case I would have also guessed you would exit via the keystroke which is quicker.  Obviously I'm wrong there, but just wanting to make sure I'm not making any other assumptions?

Quentin.

On Wed, Jun 2, 2021 at 6:04 PM Luke Davis <luke@...> wrote:
Quentin

Could this be part of #12498, #12499?

I haven't had time to look into that much, but it seems potentially
related.

Luke

Quentin Christensen wrote:

> Did you resolve this issue with NVDA not exiting from the menu?  I just tried with the beta and it is working fine here for me.  Have you restarted the PC
> since you installed the beta?







--
Quentin Christensen
Training and Support Manager


Chris
 

Yeah, looks like if the exit dialog is enabled NVDA exits normally,  but with the exit dialog disabled NVDA fails to exit

 

 

From: Quentin Christensen
Sent: 02 June 2021 10:36
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA SHUTDOWN PROBLEM BUG

 

Could be - Tim and anyone else hitting this bug - do you have the exit dialog disabled?

 

With the exit dialog disabled (in NVDA's general settings), I CAN replicate this by trying to exit via the menu.  Exiting via the keystroke (NVDA+Q) works fine.  For anyone hitting this, a fix has been merged and should be in the next beta when it comes out.

 

Also, I'm just curious on the workflow for those hitting this?  I would have assumed that you disable the exit dialog because you have customized NVDA to be efficient and to do things quickly..... in which case I would have also guessed you would exit via the keystroke which is quicker.  Obviously I'm wrong there, but just wanting to make sure I'm not making any other assumptions?

 

Quentin.

 

On Wed, Jun 2, 2021 at 6:04 PM Luke Davis <luke@...> wrote:

Quentin

Could this be part of #12498, #12499?

I haven't had time to look into that much, but it seems potentially
related.

Luke

Quentin Christensen wrote:

> Did you resolve this issue with NVDA not exiting from the menu?  I just tried with the beta and it is working fine here for me.  Have you restarted the PC
> since you installed the beta?





 

--

Quentin Christensen
Training and Support Manager

 

 


tim
 

Still got the problem, but can reproduce the same with that setting turned on.

On 6/2/2021 5:34 AM, Quentin Christensen wrote:
Could be - Tim and anyone else hitting this bug - do you have the exit dialog disabled?

With the exit dialog disabled (in NVDA's general settings), I CAN replicate this by trying to exit via the menu.  Exiting via the keystroke (NVDA+Q) works fine.  For anyone hitting this, a fix has been merged and should be in the next beta when it comes out.

Also, I'm just curious on the workflow for those hitting this?  I would have assumed that you disable the exit dialog because you have customized NVDA to be efficient and to do things quickly..... in which case I would have also guessed you would exit via the keystroke which is quicker.  Obviously I'm wrong there, but just wanting to make sure I'm not making any other assumptions?

Quentin.

On Wed, Jun 2, 2021 at 6:04 PM Luke Davis <luke@...> wrote:
Quentin

Could this be part of #12498, #12499?

I haven't had time to look into that much, but it seems potentially
related.

Luke

Quentin Christensen wrote:

> Did you resolve this issue with NVDA not exiting from the menu?  I just tried with the beta and it is working fine here for me.  Have you restarted the PC
> since you installed the beta?







--
Quentin Christensen
Training and Support Manager