Date
1 - 7 of 7
two different problems with NVDA and reading email
|
Bob Cavanaugh
Hi all,
I've been using NVDA now for a few days, and for the most part it's working without a hitch in Outlook. However, I'm having two problems: 1. In Outlook, the reporting of deleted messages is inconsistent. If deleting from a folder, NVDA doesn't, and has never, said anything. I'd like the subject line of the next message to be spoken after the previous message is moved to the deleted items folder. When in the deleted items folder, NVDA does not reliably say the correct subject line. To reproduce, follow these steps: A. Locate an email you don't want in Outlook, open it, then press control+D to delete it. Notice that NVDA does not say anything, I'd like it to say the subject of the next message, or the name of the folder if there are no more messages to display or you have Outlook configured to return you to the folder where you were. B. Now go to your deleted items folder, and find a few messages you want to delete. For this scenario, I'm assuming you, like me, have Outlook set to open the previous item upon taking action on the currently focused one. Open one of the messages, and press control+D to delete it. Outlook pops up a message saying that this will be permanent, and asks if you would like to continue. Say yes to this, and you should be in the next message. Here, NVDA sometimes says the correct subject, sometimes does not say the subject of the message at all, or sometimes even says the subject of the message you just deleted. 2. I don't use Outlook for the account I'm writing you on right now, I use Gmail's web interface with the basic html mode. When navigating through my messages using the tab key, NVDA does not read who the message is from. It will say something like row 4 column 1 checkbox not checked, then I tab and it will say column 3 message subject. System Access will read the sender's name with the checkbox in column 1. Bob
|
|
|
|
Sky Mundell
Hello Bob. Perhaps this is something that needs to be addressed in a future update of NVDA? This is concerning that NVDA won't automatically read the message after hitting control and the letter D, but System Access will, especially since System Access from what I hear is soon going to be a dead product and from what I hear hasn't received any updates since August of 2020. Note. I've had some familiarity with System Access in the past and owned their accessibility anywhere package and when SA to go came out I was hoping that SA To go would take off and become successful.
toggle quoted messageShow quoted text
-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Bob Cavanaugh Sent: December 1, 2020 9:33 PM To: nvda@nvda.groups.io Subject: [nvda] two different problems with NVDA and reading email Hi all, I've been using NVDA now for a few days, and for the most part it's working without a hitch in Outlook. However, I'm having two problems: 1. In Outlook, the reporting of deleted messages is inconsistent. If deleting from a folder, NVDA doesn't, and has never, said anything. I'd like the subject line of the next message to be spoken after the previous message is moved to the deleted items folder. When in the deleted items folder, NVDA does not reliably say the correct subject line. To reproduce, follow these steps: A. Locate an email you don't want in Outlook, open it, then press control+D to delete it. Notice that NVDA does not say anything, I'd like it to say the subject of the next message, or the name of the folder if there are no more messages to display or you have Outlook configured to return you to the folder where you were. B. Now go to your deleted items folder, and find a few messages you want to delete. For this scenario, I'm assuming you, like me, have Outlook set to open the previous item upon taking action on the currently focused one. Open one of the messages, and press control+D to delete it. Outlook pops up a message saying that this will be permanent, and asks if you would like to continue. Say yes to this, and you should be in the next message. Here, NVDA sometimes says the correct subject, sometimes does not say the subject of the message at all, or sometimes even says the subject of the message you just deleted. 2. I don't use Outlook for the account I'm writing you on right now, I use Gmail's web interface with the basic html mode. When navigating through my messages using the tab key, NVDA does not read who the message is from. It will say something like row 4 column 1 checkbox not checked, then I tab and it will say column 3 message subject. System Access will read the sender's name with the checkbox in column 1. Bob
|
|
|
|
Chris Mullins
Hi Bob I can’t comment on the Outlook issues but regarding the Gmail basic HTML view, when you are browsing the list of messages, you are in a table, so use the table reading commands rather than just tabbing. These are Control+alt+left/right/up/down arrows, so, for example you can move up and down the subject column to read them. Personally, I hate the gmail interface and have linked my gmail account to the W10 mail app and find it much easier to manage.
Cheers Chris
From: Bob Cavanaugh
Sent: 02 December 2020 05:32 To: nvda@nvda.groups.io Subject: [nvda] two different problems with NVDA and reading email
H
|
|
|
|
Bob Cavanaugh
I'm not sure if I made my point clear enough on this. I am used to the
toggle quoted messageShow quoted text
way System Access reads things, which is that when tabbing through and landing on the checkboxes, it reads who the message is from right away without having to use any extra table commands. Is there some way this can be implemented in NVDA? It seems like there are situations like this all over the web.
On 12/2/20, Chris Mullins <cjmullins29@gmail.com> wrote:
Hi Bob
|
|
|
|
Bob Cavanaugh
I was really hoping it would do well myself, as I've used SA to go on
toggle quoted messageShow quoted text
several computers. Sometimes though, it simply crashes when trying to load. That being said, it won't automatically read the message, but what it will do is after pressing control+D, it will say "message subject message HTML." NVDA is completely silent, though I think it does read the subject line as expected after moving a message out of the Inbox.
On 12/1/20, Sky Mundell <skyt@shaw.ca> wrote:
Hello Bob. Perhaps this is something that needs to be addressed in a future
|
|
|
|
Gene
If I understand what is wanted, when moving to the check box, the person who the message is from is wanted to be read before anything else. I'm not sure if check box checked or unchecked is wanted to be read or when. Screen-readers exist in complex environments and there are times when, for whatever reasons, human intervention is needed to get what you want read when you want it read. Sometimes, this isn't possible and sometimes it is. In this case, all I have to do in the simple HTML view is to type the letter x to move to a check box, then immediately down arrow. The sender of the message is read immediately.
toggle quoted messageShow quoted text
Implementing a feature where the first line below a check box is read in general or at least on some web sites may not be a good solution. It may do what is wanted on this or that site and not on others where it may create unwanted verbosity. I suppose it might be tailored for a specific site but something like that, I would think, would probably be done by an Add-on, such as a GMail add-on. But this concept of helping a screen-reader is important and my impression is that a lot of users don't do this. I'll give two examples: When I use NVDA's browse mode search, if I don't use read current line, I hear all sorts of unwanted verbosity before what is found is read. If I issue the search command, then use the read current navigator ;position, numpad 8 in the desktop layout, what is wanted is read immediately. I don't recall now if I issue a find command, wait for NVDA to start speaking, then issue the read current line command, or if I issue the find command, then wait a moment and issue the read current line command even before speech has begun. You can experiment and see if both work. This greatly improves the efficiency of the Browse Mode find command and it becomes automatic after a little while, which is the reason I don't recall the exact time when I issue the command. When you repeat a search, numpad insert, f3 on the main keyboard, what is wanted is read without doing anything else. That is the desktop layout command for repeat search. Here is the other example: In Outlook and in Thunderbird, I have seen behavior complained of such as when you open a message, you hear unwanted information read or read and repeated. The solution is to open the message, then issue the read to end command. You can experiment. You may have to wait a moment, just how long you can determine before the command is able to work, probably depending on when the message finishes loading. You don't have to wait until speech automatically begins. Using this command becomes automatic after a little while and greatly increases efficiency and causes you to hear little or no unwanted verbosity. Gene
On 12/3/2020 12:33 AM, Bob Cavanaugh wrote:
I'm not sure if I made my point clear enough on this. I am used to the
|
|
|
|
Bob Cavanaugh
Yes, System Access does this all the time in Outlook, haven't had that
toggle quoted messageShow quoted text
problem with NVDA. As for the checkboxes on the Gmail website, that's what I've been doing but I guess I'm used to System Access, where it automatically says "sender name checkbox not checked." I'll have to play around with the two screen readers to find other examples of where tabbing through reads checkboxes in one screen reader but not the other.
On 12/3/20, Gene <gsasner@gmail.com> wrote:
If I understand what is wanted, when moving to the check box, the person
|
|
|