Topics

Uninstall Norton Anti Virus

Morne van der Merwe
 

Good day list,

 

I have an Acer laptop with Windows 10 and the latest version of NVDA.

 

Norton Anti Virus is pre-installed on this Acer laptop.  I would like to use Windows Defender instead. 

 

I tried to uninstalled Norton with no success.  I followed the steps whitch you would follow to uninstall a program.  NVDA doesn’t give me any feedback after I hit enter to uninstall Norton. I tried Golden Cursor to read the screen also with no success.

 

Is there a way to uninstall Norton while NVDA is giving feedback?

 

Any help would be appreciated.

 

Kind regards

Morné

 

Have you ever tried using object navigation?
I always do it every time I have something like you're describing.
Cheers,
Marcio
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Em 11/01/2019 15:18, Morne van der Merwe escreveu:

Good day list,

�

I have an Acer laptop with Windows 10 and the latest version of NVDA.

�

Norton Anti Virus is pre-installed on this Acer laptop.� I would like to use Windows Defender instead.�

�

I tried to uninstalled Norton with no success.� I followed the steps whitch you would follow to uninstall a program.� NVDA doesn�t give me any feedback after I hit enter to uninstall Norton. I tried Golden Cursor to read the screen also with no success.

�

Is there a way to uninstall Norton while NVDA is giving feedback?

�

Any help would be appreciated.

�

Kind regards

Morn�

 

One can never swear that anything will necessarily work with the screen reader, but it's worth going to the Norton Remove and Reinstall Tool page, downloading it, and trying it as your removal method.
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

A great deal of intelligence can be invested in ignorance when the need for illusion is deep.

          ~ Saul Bellow, To Jerusalem and Back

 

 

 

On Fri, Jan 11, 2019 at 12:22 PM, marcio wrote:
Have you ever tried using object navigation?
An excellent suggestion as well.  This is a technique that will continue gaining prominence in the Windows 10 era.
 
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

A great deal of intelligence can be invested in ignorance when the need for illusion is deep.

          ~ Saul Bellow, To Jerusalem and Back

 

 

Rui Fontes
 

And why not using the OCR feature?

Rui


Às 17:24 de 11/01/2019, Brian Vogel escreveu:

One can never swear that anything will necessarily work with the screen reader, but it's worth going to the Norton Remove and Reinstall Tool <https://support.norton.com/sp/en/us/home/current/solutions/v60392881_EndUserProfile_en_us> page, downloading it, and trying it as your removal method.
--
Brian *-*Windows 10 Home, 64-Bit, Version 1809, Build 17763
*/A great deal of intelligence can be invested in ignorance when the need for illusion is deep./*
          ~ Saul Bellow, /To Jerusalem and Back/

Brian's Mail list account <bglists@...>
 

In cases of software as invasive as Norton, and of course as inaccessible, I tend to always fall back to a sighted human being!

Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Morne van der Merwe" <mornevdmerwe@...>
To: <nvda@nvda.groups.io>
Sent: Friday, January 11, 2019 5:18 PM
Subject: [nvda] Uninstall Norton Anti Virus


Good day list,



I have an Acer laptop with Windows 10 and the latest version of NVDA.



Norton Anti Virus is pre-installed on this Acer laptop. I would like to use
Windows Defender instead.



I tried to uninstalled Norton with no success. I followed the steps whitch
you would follow to uninstall a program. NVDA doesn't give me any feedback
after I hit enter to uninstall Norton. I tried Golden Cursor to read the
screen also with no success.



Is there a way to uninstall Norton while NVDA is giving feedback?



Any help would be appreciated.



Kind regards

Morné

Brian's Mail list account <bglists@...>
 

Please though set a restore point beforehand.
I'm almost certain using the avast removal tool is why I now have no dialogues that will work in Dropbox, but I never noticed at the time and now its too late. Its just as well it was not something more serious!
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Brian Vogel" <@britechguy>
To: <nvda@nvda.groups.io>
Sent: Friday, January 11, 2019 5:24 PM
Subject: Re: [nvda] Uninstall Norton Anti Virus


One can never swear that anything will necessarily work with the screen reader, but it's worth going to the Norton Remove and Reinstall Tool ( https://support.norton.com/sp/en/us/home/current/solutions/v60392881_EndUserProfile_en_us ) page, downloading it, and trying it as your removal method.
--

Brian *-* Windows 10 Home, 64-Bit, Version 1809, Build 17763

*A great deal of intelligence can be invested in ignorance when the need for illusion is deep.*

~ Saul Bellow, To Jerusalem and Back

Morne van der Merwe
 

Yes, I did try object navigation without success.

 

Regards

Morné

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Brian Vogel
Sent: Friday, 11 January 2019 19:26
To: nvda@nvda.groups.io
Subject: Re: [nvda] Uninstall Norton Anti Virus

 

On Fri, Jan 11, 2019 at 12:22 PM, marcio wrote:

Have you ever tried using object navigation?

An excellent suggestion as well.  This is a technique that will continue gaining prominence in the Windows 10 era.
 
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

A great deal of intelligence can be invested in ignorance when the need for illusion is deep.

          ~ Saul Bellow, To Jerusalem and Back

 

 

 

Did you try using the Norton Remove and Reinstall Tool?  These are often far less "complicated" and, as a result, more accessible since they are very purpose driven.  You're generally asked which you're trying to do and that's that.  I don't have Norton and haven't used this, but I've used plenty of software in this class.
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

A great deal of intelligence can be invested in ignorance when the need for illusion is deep.

          ~ Saul Bellow, To Jerusalem and Back

 

 

Gene
 

But how many such removal tools require safe mode and how many require a captcha solution?  I'm not saying it shouldn't be used.  I'm saying that it may require sighted help.
 
Gene 

Sent: Saturday, January 12, 2019 9:58 AM
Subject: Re: [nvda] Uninstall Norton Anti Virus

Did you try using the Norton Remove and Reinstall Tool?  These are often far less "complicated" and, as a result, more accessible since they are very purpose driven.  You're generally asked which you're trying to do and that's that.  I don't have Norton and haven't used this, but I've used plenty of software in this class.
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

A great deal of intelligence can be invested in ignorance when the need for illusion is deep.

          ~ Saul Bellow, To Jerusalem and Back

 

 

 

On Sat, Jan 12, 2019 at 11:18 AM, Gene wrote:
But how many such removal tools require safe mode and how many require a captcha solution?
None that I am aware of require either.  They're just tools that exist for use in case "the usual uninstall method" somehow does not complete successfully.
 
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

A great deal of intelligence can be invested in ignorance when the need for illusion is deep.

          ~ Saul Bellow, To Jerusalem and Back

 

 

David Goldfield <david.goldfield@...>
 

While I haven't ran this tool in years I believe the Kaspersky removal tool did require a captcha. I honestly don't remember why I needed to uninstall it but I think it was when I was upgrading from Windows 7 to Windows 10.

David Goldfield, Assistive Technology Specialist WWW.David-Goldfield.Com

On 1/12/2019 11:42 AM, Brian Vogel wrote:
On Sat, Jan 12, 2019 at 11:18 AM, Gene wrote:
But how many such removal tools require safe mode and how many require a captcha solution?
None that I am aware of require either.  They're just tools that exist for use in case "the usual uninstall method" somehow does not complete successfully.
 
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

A great deal of intelligence can be invested in ignorance when the need for illusion is deep.

          ~ Saul Bellow, To Jerusalem and Back

 

 

David Goldfield <david.goldfield@...>
 

It's pretty sad when I have to go back and review one of my earlier blog posts to verify whether my memory of the captcha in the Kaspersky removal tool was correct. As of a few years ago the Kaspersky removal tool did present a captcha before it would allow me to remove Kaspersky Antivirus. Now that I reviewed my own post I now remember that I did this not due to a Windows upgrade but in order to solve a problem regarding installing a more recent version of Kaspersky Antivirus using a screen reader.


David Goldfield, Assistive Technology Specialist WWW.David-Goldfield.Com

On 1/12/2019 11:42 AM, Brian Vogel wrote:
On Sat, Jan 12, 2019 at 11:18 AM, Gene wrote:
But how many such removal tools require safe mode and how many require a captcha solution?
None that I am aware of require either.  They're just tools that exist for use in case "the usual uninstall method" somehow does not complete successfully.
 
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763  

A great deal of intelligence can be invested in ignorance when the need for illusion is deep.

          ~ Saul Bellow, To Jerusalem and Back

 

 

Kevin Cussick
 

and I can remember using this tool and not accessible with any screen reader. app remover I think got rid of it.

On 12/01/2019 16:52, David Goldfield wrote:
While I haven't ran this tool in years I believe the Kaspersky removal tool did require a captcha. I honestly don't remember why I needed to uninstall it but I think it was when I was upgrading from Windows 7 to Windows 10.
David Goldfield, Assistive Technology Specialist WWW.David-Goldfield.Com<http://WWW.David-Goldfield.Com>
On 1/12/2019 11:42 AM, Brian Vogel wrote:
On Sat, Jan 12, 2019 at 11:18 AM, Gene wrote:
But how many such removal tools require safe mode and how many require a captcha solution?
None that I am aware of require either. They're just tools that exist for use in case "the usual uninstall method" somehow does not complete successfully.
--
Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763
A great deal of intelligence can be invested in ignorance when the need for illusion is deep.
~ Saul Bellow, To Jerusalem and Back