Using Outlook with NVDA


Amelia Anne Dickerson
 

I have 2 questions for others who use Microsoft Outlook with NVDA.

 

1.       My Outlook crashes a lot. I’ve uninstalled and reinstalled it several times. I suspect it’s the interaction with NVDA that makes this happen. Does anyone else have this experience? I use Office 2016 downloaded from the Office 365 site from my work.

2.       Often times when I’m reading emails with any particular formatting that came from an email platform, I have tons of blank lines. It can interfere with my understanding newsletter-type emails, especially since I can’t get everyone to put in the heading level and list formats I’d like. <;)> It also makes it harder to skim through emails for the couple of things I might find over the span of 3 or 4 emails.

 

Does anyone have any suggestions on how I can improve my NVDA/Outlook experience? I’ve briefly tested with JAWS, and JAWS is much better at ignoring the blank lines. However, I don’t own or particularly want to use JAWS.

Thanks,

Amelia

 

Warm Regards,

Amelia Dickerson

Digital Accessibility Office

Amelia.dickerson@...

 


Gene
 

I don’t know how you will find moving in this way but move by paragraph is control down arrow.  You can see if that skips blank lines and moves you to the next paragraph.  And blank lines or not, moving by paragraph is a good way to skim. 
 
As far as crashes are concerned, have you tested Outlook with another screen-reader enough to know if some sort of interaction between NVDA and Outlook is causing the crashes? 
 
If NVDA appears to be involved, sending the NVDA log to someone may help solve the problem.  If it isn’t involved, you may be able to send a Windows log to someone.
 
Gene

-----Original Message-----
Sent: Monday, October 11, 2021 5:26 PM
Subject: [nvda] Using Outlook with NVDA
 

I have 2 questions for others who use Microsoft Outlook with NVDA.

 

1.       My Outlook crashes a lot. I’ve uninstalled and reinstalled it several times. I suspect it’s the interaction with NVDA that makes this happen. Does anyone else have this experience? I use Office 2016 downloaded from the Office 365 site from my work.

2.       Often times when I’m reading emails with any particular formatting that came from an email platform, I have tons of blank lines. It can interfere with my understanding newsletter-type emails, especially since I can’t get everyone to put in the heading level and list formats I’d like. <;)> It also makes it harder to skim through emails for the couple of things I might find over the span of 3 or 4 emails.

 

Does anyone have any suggestions on how I can improve my NVDA/Outlook experience? I’ve briefly tested with JAWS, and JAWS is much better at ignoring the blank lines. However, I don’t own or particularly want to use JAWS.

Thanks,

Amelia

 

Warm Regards,

Amelia Dickerson

Digital Accessibility Office

Amelia.dickerson@...

 


Cearbhall O'Meadhra
 

Amelia,

 

I use Outlook 2016 with NVDA and it never crashes!

 

I wonder if your Outlook.pst file is full or corrupted? This can be due to the impact of certain emails coming into it

 

I have various suggestions on how to avoid creating blank lines in outgoing messages but not on incoming ones. Have you tried NVDA + down arrow for reading emails quickly? This avoids speaking any blank lines for me.

?

 

All the best,

 

Cearbhall

 

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Amelia Anne Dickerson
Sent: Monday, October 11, 2021 11:27 PM
To: nvda@nvda.groups.io
Cc: Amelia Anne Dickerson <Amelia.Dickerson@...>
Subject: [nvda] Using Outlook with NVDA

 

I have 2 questions for others who use Microsoft Outlook with NVDA.

 

  1. My Outlook crashes a lot. I’ve uninstalled and reinstalled it several times. I suspect it’s the interaction with NVDA that makes this happen. Does anyone else have this experience? I use Office 2016 downloaded from the Office 365 site from my work.
  2. Often times when I’m reading emails with any particular formatting that came from an email platform, I have tons of blank lines. It can interfere with my understanding newsletter-type emails, especially since I can’t get everyone to put in the heading level and list formats I’d like. <;)> It also makes it harder to skim through emails for the couple of things I might find over the span of 3 or 4 emails.

 

Does anyone have any suggestions on how I can improve my NVDA/Outlook experience? I’ve briefly tested with JAWS, and JAWS is much better at ignoring the blank lines. However, I don’t own or particularly want to use JAWS.

Thanks,

Amelia

 

Warm Regards,

Amelia Dickerson

Digital Accessibility Office

Amelia.dickerson@...

 




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